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Voice Portals

Voice Portals. What is a voice portal. Accessible from any phone Search by category Access essential information from web Connect to existing IVR applications Free, (as almost anything on internet). TellMe.com Voice Portal. Call 1-800-555-Tell(8355) Restaurants Taxi News Lottery

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Voice Portals

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  1. Voice Portals

  2. What is a voice portal • Accessible from any phone • Search by category • Access essential information from web • Connect to existing IVR applications • Free, (as almost anything on internet)

  3. TellMe.com Voice Portal • Call 1-800-555-Tell(8355) • Restaurants • Taxi • News • Lottery • Traffic • Airlines • Phone booth

  4. TellMe.com Voice Portal (cont.) • Sports • Movies • Stock quotes • Soap opera • Horoscopes • blackjack

  5. TellMe basic operations • Basic available operations • Tellme menu • Next • Previous • Back • Stop • Connect • Search

  6. TellMe Pros and Cons • Feature • Standard VoiceXML based • Locate caller using caller-id • Different voices, accents, even personalities • Extensive use of recorded audio whenever possible • Barge-in at any time with “tellme menu” • Free 2 min phone call • Need improvement • No messaging service yet • No bridge with existing web portal

  7. TellMe App Hosting Service • Free for personal use • Free to use TellMe voice module, library • Call 1-877-345-8355 to test your code

  8. TellMe voice module • Voice modules (pre-recorded voice) <assign name="session.toolbox.daydate.date" expr="'4/9/00'"/> <gosub next="http://resources.tellme.com/toolbox/daydate/date_module.vxml"> • Date • Datetime • Time duration • Phone number • Prices • US city state

  9. TellMe library • Javascript utility objects http://resources.tellme.com/lib/code/tm_xxx.vxml • Caller Geography (tm_callergeo.vxml) • Date (tm_date.vxml) • City,State (tm_cityzip.vxml)

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