1 / 30

Shoper 9 POS Re-installation

Shoper 9 POS Re-installation. When is re-installation required?. Planned You are changing the hardware such as Hard disk or Mother Board You are moving Shoper 9 from one system to another You are changing the Operating System Unplanned The system has crashed.

amal
Download Presentation

Shoper 9 POS Re-installation

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Shoper 9 POS Re-installation

  2. When is re-installation required? • Planned • You are changing the hardware such as Hard disk or Mother Board • You are moving Shoper 9 from one system to another • You are changing the Operating System • Unplanned • The system has crashed

  3. Resources for re-installation • Contents of tool kit for Single Store • LatestShoper 9 Setup CD or latest setup files from the website • Latest Shoper 9 LiveUpdate tool • MS-SQL Express (recommended) setup (if you are not using Shoper 9 CD, download from website) • SQL Server 2005, if available with the client use it • MSDE, if you are using it (not recommended for Shoper 9) • Necessary files for Barcode, Business andBill templates, if any • Shoper 9 POS Installation and Setup document

  4. Resources for re-installation • Contents of tool kit for Chain Store • LatestShoper 9 Setup CD or latest setup files from the website • Latest Shoper 9 LiveUpdate tool • MS-SQL Express (recommended) setup (if you are not using Shoper 9 CD, download from website) • SQL Server 2005, if available with the client use it • MSDE, if you are using it (not recommended for Shoper 9) • Necessary chain specific custom installer along with Businessand Bill templates, if any • Shoper 9 POS Installation and Setup document

  5. Planned re-installation • Take the backup of Application and Securitydatabases • Take the backup of Secondary database, if any • Collect all the exes and inifiles,if customisations are present • Make a note of the database server name, user names, passwords, Shoper company codes along with the system name (computer name) • Backup the necessary files for Customisation, Shoper Barcode, Business and Bill templates, if any • Make a note of the Terminal Id’s and descriptions • Surrender Shoper 9 License • On Shoper 9 splash screen, clickManage License > Surrender License

  6. Unplanned re-installation • Surrender Shoper 9 License using Control Centre • Go to http://www.tallysolutions.com • Log in using Tally.NET User ID and Password • Go to License and Configuration > List of Licenses > Action > Surrender • In case of Single Store • Collect the recent backup from external storage device • In case of Chain Store • Get the complete mode replication file from the chain’s head office. This is to ensure that you have the latest synchronised data from HO

  7. Before re-installation • Ensure that SQL/ MSDE is installed • In case of Server installation and if MSDE is used then go to MSDE > Tools > Server and Network Utility and ensure that TCP/IP and Named pipes protocols is enabled • Copy all the database backups into a temporary folder which can be utilised during the re-installation process • Copy the latest customised templates, barcode script files, Business and Bill templates, if any

  8. Different types of re-installation • Standalone – for a single user of Shoper 9 POS • Server –for a multi user of Shoper 9 POS were you have Server and one or more nodes • Client –you have two options: • Full Client – the nodes will have all the required files in the node application folder • Connectivity components – the server will have all the required files and the nodes use the files from the server

  9. Care to be taken during re-installation • In server re-installation, ensure that the Shoper Application folder is shared with Full Control • During node re-installation, use the same terminal Ids provided earlier for each node

  10. Re-installation process of Shoper 9 POS

  11. Recovering data in case of a system crash • For Single Store • Install Shoper 9 using appropriate business template along with the assigned company code • Collect the recent backup from the Backup folder or from external storage device • Restore the same using Housekeep > Restore option

  12. Recovering data in case of a system crash • For Chain Store • Install Shoper 9 using appropriate business templates along with assigned company code • Get the complete mode replication file from the chain’s Head office • Copy the complete mode replication filein ASTIn folder • Import using Housekeeping > Data Import > Import from AST • OR • Copy the complete mode replication file in In folder and doManual Sync

  13. Re-activating Shoper 9 License

  14. Reactivating Shoper 9 License • Ensure you have an active internet connection • Run Shoper 9 POS • On Shoper 9 splash screen click Manage License

  15. Reactivating Shoper 9 License • The Manage License screen with License Operation options is displayed • Select Re-Activate License • Click Continue

  16. Reactivating Shoper 9 License • The Reactivate license screen is displayed • Select If you wish to reactivate a site • Click Continue

  17. Reactivating Shoper 9 License • The Reactivate Site License screen is displayed • Enter • Account ID • Site ID • E-Mail ID of Site Administrator • Password • Click Submit • The Unlock Key will be mailed to the E-Mail ID of Site Administrator

  18. Reactivating Shoper 9 License • The Sample e-mail is displayed as shown.

  19. Reactivating Shoper 9 License • The Manage License screen now displays the options Unlock License and Reset License • Select Unlock License • Click Continue

  20. Reactivating Shoper 9 License • The Unlock License screen is displayed. • Enter the Unlock Key received by e-mail • Click Submit to activate the Shoper 9 License • An activation successful message is displayed • Click OK to return to Manage License screen

  21. Reactivating Shoper 9 License • The Manage License now displays the options Update License, Surrender License and Reset License • Close Manage License screen • Close Shoper 9 POS splash screen

  22. Checks after completion of re-installation • Ensure that all the databases are restored (Such as Security, Application, Secondary Database) • If any customised ini and exe files exist, copy them into the application folder • Collect the latest Custom LiveUpdate and latest Custom Patches from the Chain’s Head Office • If any bill templates and barcode files exist, copy them to the respective folders • Take the backup and check all the transactions for Day End, Day Begin and other transactions then restore the backup

  23. Checks – If you are not a Primary Partner • Contact Primary Partner and discuss before starting the assignment • Keep the Primary Partner informed about the progress of the assignment • On completion inform the primary partner about the completion and take a sign off

  24. Checks – If re-installation is assigned by TIPL • Follow the instructions provided in the TIPL mail • Carry all latest documents available at the Partner Portal • If you have any issues contact the concerned person mentioned in the mail • If you are doing the re-installation for the first time, contact TIPL and get trained

  25. Shoper 9 Installation Documents

  26. Where to find Shoper installation documents? • For reference documents Go to http://www.tallysolutions.com • ClickDownload

  27. Where to find Shoper installation documents? • Click Shoper 9 • Click Download Shoper 9

  28. Where to find Shoper installation documents? • Select Shoper 9 Series A Release 1.0 Installation Guide for installation and re-installation process document

  29. Points discussed • Re-installation Scenarios • Resources for re-installation • Planned and unplanned re-installation • Steps to be followed before formatting the system • Care to be taken before re-installation • Re-installation process of Shoper 9 POS • Recovering data in case of system crash • Reactivating Shoper 9 Licenses • Checks after completion of re-installation • Checks – If you are not a Primary Partner • Checks – If re-installation is assigned by TIPL • Availability of Shoper installation documents

  30. Thank You

More Related