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NEW. Learning Session. February 19, 2014. 85 minutes. Casual | Be Comfy | Ask questions freely. February 19, 2014. February 19, 2014. WE ARE. A joint venture. YOU ARE. February 19, 2014. February 19, 2014. PROBLEM. February 19, 2014. SOLUTION.

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  1. NEW Learning Session February 19, 2014

  2. 85 minutes Casual | Be Comfy | Ask questions freely February 19, 2014

  3. February 19, 2014

  4. WE ARE A joint venture

  5. YOU ARE February 19, 2014

  6. February 19, 2014

  7. PROBLEM February 19, 2014

  8. SOLUTION Reframe diversity and inclusiveness challenges as clear, achievable opportunities. February 19, 2014

  9. INTENTION • Focus on culture • Differentiate inclusiveness from diversity • Rely on common knowledge • Objective, observable • Comprehensive & balanced • Standards • Evidence-based • Behavior-based • Inexpensive • Accessible • Demonstrate progress February 19, 2014

  10. CULTURE (DRIVER) Racial, ethnic, religious or social behavior patterns that are shared and passed on: • Language • Thoughts • Communications • Customs • Beliefs • Values • Institutions

  11. DIMENSIONS OF GROUP LIFE Adapted from Cornelia and Jan Flora, “Community Capitals Framework”, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html Built Environment Financial Investment The buildings, infrastructures and other human-made components making up our surroundings. The way money is put into something with the expectation of short- or long-term gain. Cultural Capital Human Development The set of shared and transferable knowledge, skills, values, behaviors, etc., facilitating individual success. The policies, processes and activities that enable human growth, build capabilities, and empower. February 19, 2014

  12. DIMENSIONS OF GROUP LIFE Adapted from Cornelia and Jan Flora, “Community Capitals Framework”, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html Natural Environment Social Capital The living and non-living things occurring naturally in our surroundings. The cooperation between individuals and groups that results in collective benefits. Political Capital Spiritual Capital “The ability to influence standards, rules, regulations and their enforcement.” The spiritual, moral and psychological beliefs and practices that motivate, stimulate, and encourage moral behaviors of individuals. February 19, 2014

  13. FRAMEWORK } DIA DIMENSIONS Adapted from Cornelia and Jan Flora, “Community Capitals Framework”, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html Spiritual Capital Built Environment Social Capital Cultural Capital Political Capital Financial Investment Human Development Natural Environment February 19, 2014

  14. DIA – 64 Statements • Situation (e.g., The facility design and layout reflects the histories, beliefs, family structures and values of different cultures.) • Policy (e.g., There is an annual budget for diversity and inclusion initiatives that is adequate for achieving stated results.) • Practice (e.g., The organization always works with the organizations and institutions of diverse cultural communities to achieve mutually beneficial goals.) • Does not apply • Don’t know • Strongly disagree • Disagree • Agree • Strongly agree February 19, 2014

  15. DIA Reports Spiritual Capital Built Environment Social Capital Cultural Capital Political Capital Financial Investment Human Development Natural Environment February 19, 2014

  16. RECRUIT ORGANIZATIONS Charities Review Council of Minnesota, Inc. Cherokee Park United Church City of Minneapolis - CPED Dayton's Bluff Community Council District 1 Community Council Explore Minnesota Tourism Greater Minneapolis Crisis Nursery Hmong Academy (Hmong College Prep Academy) Loft Inc. (The Loft Literary Center) Minnesota Children's Museum Minnesota Coalition Against Sexual Assault (MNCASA) Minnesota Public Interest Research Group (MPIRG) National Youth Leadership Council University of MN Extension 4-H Youth Development West Side Citizens Organization (WSCO) February 19, 2014

  17. DIA DATA – Year 1 Organizations n=15 Sector Location February 19, 2014

  18. DIA DATA – Year 1 Organizations n=15 February 19, 2014

  19. DIA DATA – Year 1 Organizations n=15 2012 Budget $229,000,000 $55,000 February 19, 2014

  20. RECRUIT PARTICIPANTS • Min. 15 individuals/org. • Diverse as possible • Relationship • Age • Gender • Role, title • Department • Years involved • Race, ethnicity • Ability February 19, 2014

  21. DIA DATA – Year 1 Participants n=231 25% Board 46% Staff February 19, 2014

  22. DIA RESULTS Spiritual Capital Built Environment Social Capital Cultural Capital Political Capital Financial Investment Human Development Natural Environment February 19, 2014

  23. SUMMARY: AGGREGATED DATA Highest possible agreement = 1848 February 19, 2014

  24. SPIRITUAL CAPITAL A strength February 19, 2014

  25. FINANCIAL INVESTMENT A weakness February 19, 2014

  26. BUILT ENVIRONMENT An opportunity February 19, 2014

  27. February 19, 2014

  28. NEW Impact: Charities Review Council February 19, 2014

  29. Our Story, We Needed a New Space “DIA pointed to two major opportunities for improvement” Built Environment Natural Environment MAY 2013 • 15 staff and board members participated in the Diamond Inclusivity Assessment Beta Test. • Looking for a new office August 2013 • Moved into a new space • Design Thinking: Observed, Tried to Understand, and Then predicted what we would need October 2013 • Designed internal office spaces and set-up Shop • Held an Open house for the community and our stakeholders. @LynneaAI @Smartgivers

  30. Built Environment Dimension Components Which Needed Improvement • The design and layout of the organization’s office or facility reflects the histories, beliefs, family, structures and values of different cultures. • The furnishings reflect the histories, beliefs, family structures and values of different cultures. • There are easy-to-see and understand way finding mechanisms throughout the office or facility in the languages of the organization’s customers/clients/program participants, staff…. Component That was Undervalued by Some • In public spaces, there are temporary of changeable itemssuch as music, pictures, symbols, and art that reflect the histories, beliefs, family structures and values of different cultures.

  31. Natural Environment Dimension Component Which Needed Improvement • The organization gets involved with environmental issues that affect its neighborhood and quality of life for nearby residents. • The organization routinely assesses the impact of its programs, services and decisions on the local natural environment. Component with Room for Improvement • The organization has a policy to prefer recycled or sustainably-produced materials and supplies.

  32. Before Not our old office but close Private Office Intensive Hard to communicate and connect Not welcoming Not accessible Not very energetic

  33. TodayWelcomingCollaborativeWorkspacePrivate Meeting RoomsThoughtful ImagesAccessibilityGender neutralImages and words

  34. What We Have Done How we engage and evaluate the impact of programs, services and decisions on the local natural environment. • Organization gets involved with environmental issues • We have started a recycling program • We have started purchasing Fairtrade, sustainable, and recycled goods (from coffee, tea, to paper) • Organization routinely assesses the impact • Apply lens of our impact on decisions • Organization has a policy to prefer recycled or sustainably-produced • We don’t have a policy at this time but have started a practice. How we reflect the histories, beliefs and family structures from different cultures in our built environment. • Design and layout of the organization’s office • Collaborative space encouraging connections • More awareness to different work styles • Furnishings • Asked staff what they want multiple styles and flexible work spaces. • Easy-to-see and understand way finding • Picked a wide open office design • More images less words • Clear intuitive choices that help people around the space • Public spaces art, music, pictures, and symbols • Applying a cultural competence lens to items before placing.

  35. NEW Impact: Other Stories February 19, 2014

  36. February 19, 2014

  37. USE THE DIA TO: • Take a snapshot • Highlight and celebrate areas of strength • Establish a baseline • Guide and inform strategy & policy • Develop appropriate interventions • Choose consultants with appropriate expertise • Measure progress • Benchmark against other organizations / industries

  38. YOU’RE INVITED Take time - take the next step CultureBrokers.com SidebySideAssociates.com February 19, 2014

  39. NEW Thanks for participating! February 19, 2014

  40. DIA DATA – Year 1 Employees n=107 February 19, 2014

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