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Ministry of Personnel, Public Grievances & Pensions

Ministry of Personnel, Public Grievances & Pensions. Good Governance Simplified. Citizen First. Processes being simplified to help citizens Self certification in place of affidavits and attestations System attuned to be citizen centric. Andhra Pradesh Reorganisation Act, 2014.

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Ministry of Personnel, Public Grievances & Pensions

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  1. Ministry of Personnel, Public Grievances & Pensions Good Governance Simplified

  2. Citizen First • Processes being simplified to help citizens • Self certification in place of affidavits and attestations • System attuned to be citizen centric

  3. Andhra Pradesh Reorganisation Act, 2014 • Record time employee allocation exercise for newly created State of Telangana.

  4. Andhra Pradesh Reorganisation Act, 2014 • For dividing All India Services Cadres: • Transparent Allocation norms adopted.

  5. Division of Joint Cadre of AIS of Manipur–Tripura • Allocation List Published. • 100% Stakeholders’ satisfaction index of error free distribution.

  6. For the Pensioners • Out of 10,051 pending grievances 6197 disposed • Prescribed timeline for processing of retirement benefits reduced from 2 to 1 year • Monthly pre-retirement counselling workshops initiated

  7. e–Governance – Web Enablement for Users • EASY • SPARROW • PRISM

  8. Leveraging Technology • e-Service Book • e-Record Room • Precedent Library Software

  9. Reduction in Processing Time • Service Allocation for CSE: • Cadre Allocation for IAS for CSE • Appointment Proposals for Priority Sectors in EO Division: • Earlier: 12 Days • Now: 8.5 Days • Efforts ongoing to reduce it further

  10. Working Together • Partnering with other Ministries for expeditiously resolving issues of common interest.

  11. Replicating Best Practices • Employee of the Month Scheme: • Circulated for adoption by other Ministries / Departments

  12. Equity in Governance • Exemption from mandatory transfers accorded to Parents of differently abled children. • Benefit to Reservation to Ex – Servicemen – Subsequent Employment. • OBC Certificate format revised – long pending grievance redressed

  13. Conducive Work Environment for Women Employees • Rules being amended to: • Widen definition of ‘sexual harassment’ and ‘workplace’.

  14. Respecting the Federal Structure • Conference with Principal Secretaries: • September 9, 2014 • Focussed on simplifying rules and procedures based on States’ feedback

  15. Thank You

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