Dr. Zakiuddin Ahmed E-Global Awards 2012

1. Dr. Zakiuddin AhmedE-Global Awards 2012 Visionary. Strategist. Entrepreneur. Physician Leader

2. Personal Information • Born on 17th of July 1967 • Married with 4 children • Bachelors of Medicine and Bachelor of Surgery (1992) • MBA (ex) in Health Management (1999/2000) • Certificate Course on Entrepreneurship from MIT (2011) • Email: zakiuddinahmed@gmail.com • Twitter: DrZaki • Facebook: zakiuddinahmed • Linkedin: Dr ZakiuddinAhmed • Web: www.drzaki.org

3. Dr.Zaki’s Journey • On 17th of July, 1967, Dr. Zakiuddin Ahmed was born in an educated and influential family. Despite coming from a family of Engineers, he had a strong inclination towards medicine .Since his childhood he was cut-out to seek further education from US, where a wonderful career would await him, but fate had some other plans for him and Pakistan. During his medical education, Dr. Zaki experienced some life changing events after which he began to focus on his roles from a different perspective and had a very clear vision of what he wanted to do : “to develop the healthcare sector in Pakistan so that quality healthcare services could be provided to all Pakistanis where and when they needed it”

4. Dr.Zaki’s Journey • His first effort and contribution towards his vision, after graduating as a Doctor, was to establish the Star Consultants Clinic, the first of its kind medical center with all day care health services under one roof. The experience of setting up was challenging and equally rewarding. Dr Zaki realized that he possesses the entrepreneurial and managerial skills and envisioned himself to play a key role in the development of health sector of Pakistan. Later Dr. Zaki introduced the first Family Health Membership program in Pakistan in the form of “City Health Card”. The idea of providing health membership for the entire family proved to be an instant success and was followed by a series of similar innovative projects

5. Dr.Zaki’s Journey • One of the highlights of Dr. Zaki’s career is the pioneering role he has played in introducing and promoting Telemedicine in Pakistan. • He introduced innovative, quality & efficient Health ICT solutions that have enabled the healthcare sector to meet the demands of Pakistani patients • Following his dream to provide best possible health care to the patients in Pakistan, Dr.Zaki established Smart Healthcare, a company which provided international treatment options especially for those diseases which were not being treated locally.

6. Dr.Zaki’s Journey • His insatiable appetite to contribute to setting the benchmark for the industry led to the creation of “Health Asia” in 2004. Through Health Asia Platform, he gathered and organized all stake holders in healthcare to collaborate on academic and business levels and develop the healthcare ecosystem to another level. • From Health Asia platform many conferences and events were initiated for the first time in Pakistan. • During this time he had already established Pakistan’s first eHealth company and Pakistan’s first Videoconferencing company • He then contributed in the space of Medical Ethics by developing the guidelines for the industry as well as Physicians

7. Career Highlights • More than 16 years of experience in the health sector as a Physician Leader with focus on Patient as the Ultimate Beneficiary • Dr. Zaki conceived the ideas of, established, & successfully managed innovative businesses & companies in the health services and IT sector in Pakistan • As a Consultant, he has helped the Government, NGOs, Telcos, and other organizations both locally as well as globally, in eHealth / mHealth space, developing strategy and executing projects. • As a speaker, Dr.Zaki has represented Pakistan at many international health and eHealth / mHealth conferences and am also on the board of advisors of a few global events

8. Sphere of Interests As a Visionary, Strategist, Entrepreneur, Innovator and Physician Leader, Dr. Zaki has contributed to the Healthcare Ecosystem of Pakistan by Pioneering and Spearheading the following areas : • eHealth / Telemedicine / mHealth • Quality in Healthcare • Medical Ethics • CME & CPD • Ethical Healthcare Marketing and Physician Engagement • Videoconferencing / Web conferencing • Medical Tourism

9. Country’s “First” Projects / Businesses to His Credit • Star Consultants Clinic & Diagnostic Center ( group practice ) • Family Health Management Membership Program – City Health Card • Hub & Spoke Telemedicine Project - HOPE • Videoconferencing Services & Facilities / Studios • International Health Event (exhibition & conferences ) – Health Asia • TeleRadiology • mHealth Project / Medical Call Center – TeleDoctor • eMarketing for Physician Engagement • DevelopedEthical Guidelines for Physicians and Medical Industry Relationship for MoH and Pakistan Chest Society • MBTI based Career Guidance Center for Drs and Medical Students

10. Global Speaker on Healthcare • As a speaker, Dr. Zaki has represented Pakistan at many international health and eHealth / mHealth conferences : • ATA annual conference, USA 2002 • MedeTel / ISfTeH Conference, Luxembourg 2005 • SAARC Telemedicine conference, India 2007 • Emarketing in Pharmaceutical, Singapore 2009 • GSMA Conference, Barcelona 2010 • mHealth conference, India 2011 • mHealth conference, Singapore 2011 • mHealth summit, Dubai 2011 • eHealth conference, Iran 2011 • World Health Care Congress, Washington 2010 & 2011 • WHCC Middle East, Abu Dhabi 2010 & 2011 • Saudi National eHealth Conference 2012 • Wireless Health Summit Asia, Singapore 2012

11. Conferences Organized • 1st National Telemedicine Conference 2002 • 1st Teleconference in Health 2002 • 1st Intl eHealth Exhibition & Conference at ITCN Asia 2002 • International Telemedicine conference at Health Asia 2004 • 1st Quality in Healthcare Conference 2004 • 1st Medical Ethics Conference 2004 • International Telemedicine conference at Health Asia 2005 • Pharmaceutical Marketing at Health Asia 2009 • Quality in Healthcare conferences at Health Asia 2005-2012 • ICT in Healthcare at Health Asia 2012

12. Companies & Projects

13. eHealth Services Pvt Ltd • In existence since 2004 • First Telemedicine and eHealth Company of Pakistan • Offer total solutions in eHealth space includes complete Turnkey solution, Strategic and businesspartnership, and development for setting up Telemedicine, eHealth, and mHealth solutions that includes • Teleconsultancy networks • Medical Call Centers • Electronic Medical Records • Offering consultancy to various NGOs, Hospitals,Government on eHealth, mHealth and Telemedicine • Organized eHealth awareness seminars and workshopsthroughout Pakistan

14. Project Hope • First Telemedicine HUB and Spokes model established in Sind in 2005 • Establish HUB at JPMC (Jinnah Postgraduate Medical Center) Karachi and Spokes at Shikarpur and Gambat Districts in Sind initially that later increased to 8 • eHealth Services conceived, planned, developed, & executed this project completely • Project Received International Award-winning CSR Project (Philippines)

15. TeleDoctor • Launched Pakistan’s first Medical Call Center- TeleDoctor 1911 • 24/7 medical service in partnership with Telenor Pakistan • Telenor subscribers can call 1911 from anywhere in Pakistan and get qualified Doctor’s advice • Awareness messages via SMS and IVR are regularly broadcasted to subscribers on world health days • Received more than 2 million calls during 5 years

16. Smart Health Care • Dr.Zaki founded Smart Health-Care in 2000. • Smart Healthcare pioneered Medical tourism services in Pakistan and developed international collaborations to develop capacity in local Hospitals through training development • Started “Health Asia” Conferences & Exhibition in 2004

17. Health Asia • Dr.Zaki is the founding Project Director of Health Asia, the largest health event organizing company in Pakistan . • Health Asia has been hosting international exhibitions and conferences including eHealth, Quality in Healthcare, Medical Ethics and Ethical marketing since 2004. Health Asia 2005Health Asia 2012

18. Pharmevo Pvt Ltd • Patient First Dr. Zaki has pioneered the philosophy of “Patients- The ultimate Beneficiaries” for PharmEvo. In his efforts to direct the company as a Patient-Centered one, he conceived and conducts”Patients First” workshops for Healthcare providers throughout Pakistan to propagate a service mindset. • Capacity building of Health Care Providers through CME & CPD - Medical Computing - Career Guidance Centre at DUHS - Learning Resource Centers in Hospital - MasterclassSeries for Family Physicians • ePhysicians He has been promoting and facilitating the use of medical softwares, Clinic Information Management Systems, EMR, Health Portal, etc for Physicians throughout Pakistan. • Research Ecosystem Under “Clinision”  a dedicated research division Dr. Zaki has been developing the Research Ecosystem of the country through the following activities - Clinical trials  -Research support for Drs -Workshops on SPSS for Drs - Clinical Research Centers in Hospitals - Research Advisory Board

19. Center for Type Development • MBTI ( Myers’s Brigs Type Indicator) for Drs and Medical Students • Dr. Zaki introduced MBTI in the health sector andhas organized more than 50 workshops for Drs, Medical Faculty and Medical Students to help understand themselves and use the knowledge to develop their careers • Established First Career Guidance Center forDrs and Medical Students in Pakistan at Dow University of Health Sciences, the largest medical institute of the country.

20. Medical Voice • Dr. Zakiuddin Ahmed is the CEO of Medical Voice a company which is working in the areas of : • Health Advocacy • Medical Media Management • Medical Publications • Medical Tourism for Pakistan

21. Professional Associations • Quality in Healthcare Chapter • National Convener of Quality in Healthcare chapter of QPSP • National Coordinator for eHealth, Ministry of Health, Pakistan • 2008 - 2011 • Focal Person for eHealth for WHO • In 2009, Pakistan was included in Global Survey on eHealth • EHAP • Dr. Zaki is the founding member and Board of Trustee of eHealth Association of Pakistan (eHAP). • Organization of Pakistani Entrepreneurs of North America (OPEN) • As the Founding President of OPEN Karachi, Dr. Zakiuddin Ahmed is dedicated to develop entrepreneurial ecosystem in Pakistan. • Aman Ki Asha - Health Chapter • As a member and focal person of the ICT in Healthcare track, Dr. Zaki is bringing together the healthcare leaders of Pakistan and India .

22. Organization of Pakistani Entrepreneurs of North America (OPEN)