Cisco Mobility Solutions for Unified Communications UC Consultant Deep Dive Call

1. Cisco Mobility Solutions for Unified CommunicationsUC Consultant Deep Dive Call John Drewry, Director - Solutions Marketing Sundeep Gupta, Sr. Product Manager May 11, 2007

2. Agenda • Business Trends • Cisco Solution Overview • Cisco Unified Mobile Communicator • Q&A

3. Business Trends

4. Mobility is Key to Business Communications • >50% of total enterprise telecom spending today goes to mobile handsets and services ($828 billion WW in 2006 - IDC) • 67% of US workers use a mobile phone for business (Forrester) • 40% of all calls made in the office were on a mobile handset (IDC) • 878 million mobile workers WW by 2009 (IDC) • Installed base is expected to grow to 3 billion subscribers by the end of 2007 (AT&T).

5. The Way We Work is Changing… • More mobile • Telework, Flexible Schedules, Business Travel, Meetings • Convenience, Highly Mobile Devices, Fashion • More collaborative • Less Hierarchy, Teams, Empowered Workers, Faster/Better Decisions • More “virtual” • Outsourcing, Partnerships, Blurred Boundaries 1 Forrester research

6. Cisco Mobile UC Solution Overview

7. Cisco Unified Communications A more effective way to conduct business An open solution that works in your existing environment Effective Open Unified Communication Collaborative A truly collaborative environment—without borders

8. Mobile Unified Communications Mobile Communications Unified Communications • Convenient • Highly Mobile • Always-on • Flexible • Ubiquitous • Feature Rich • Integrated • Collaborative • Secure • Managed Extending business communications - anytime, any where, any device

9. Cisco Mobile Unified Communications Strategy Offer a complete communications experience for all types of users when mobile by extending Unified Communications from the Enterprise network to the user regardless of transport, mobile operator or device

10. Single and DualMode Cellular Phones Laptops withSoft Phones Different Users Have Different Needs Wireless IP Phones Communications • Unified Communications experience through wired, wireless and cellular devices • Improve productivity and efficiency by reaching the right resource the first time • Bridge enterprise and wide area mobility through single number reach • Access critical applications and resources anywhere

11. Desk, Telework & Hotel Work Campus Mobility Wide Area Mobility Cisco Unified Personal Communicator Cisco Unified Mobile Communicator Cisco Unified Wireless IP Phones Rich User Experience Cisco Unified IP Communicator Third-Party Phone Clients Third-Party Phone Clients Cisco Unified Mobility Mobility Cisco Mobile UC Solution Portfolio

12. Cisco Unified Mobility • Extends Single Business Number to multiple devices • Allows voice call continuity inside and outside office up to four external clients • Preserves enterprise call coverage services • Flexible administration options • Provisioning allows for full administrator control or flexible user self administration (Web/TUI) • Device Mobility between desktop and mobile phone • Supported on Cisco Unified Communications Manager 4.x and 5.x and natively in CUCM 6.0

13. Available Q2 CY07 Cisco Unified Mobile Communicator • Intuitive, common user experience across different mobile handsets • Extends unified communications to mobile phones and smartphones • Support for BlackBerry, Symbian OS, and Windows Mobile OS handsets (phased) • Support for multiple mobile operators and networks

14. NEW Cisco Unified Wireless IP Phones • 7921G handset • Wireless IP Phone increases productivity by increasing reach-ability • Reduce costs by utilizing a single converged network • Easy-to-use wireless IP phone (802.11a/b/g) • 2” Color display and intuitive access to features • Dedicated keys for Push-To-talk, mute, volume, vibrate • Integrated speakerphone in docking station • Extension mobility • Improved battery life • Improved durability • Multi-charger available

15. NEW VoWLAN Solutions for Dual Mode Handsets • Cisco partnering with leading vendors to deliver support for Cisco IP Telephony on dual mode mobile handsets • Phones connect to Cisco Unified Communications Manager over Cisco Unified Wireless Network (Wi-Fi) • Single number access through the desktop enterprise phone number • Single voice mailbox for all business calls

16. Cisco Compatible Extensions Program • Partners to develop WLAN client devices that • Support the latest Cisco standards and innovations including enhanced security, mobility, QoS, and network management • Tested as interoperable with Cisco infrastructure • Cisco Compatible Extension v.4 includes Call Admission Control, UPSD, Voice metrics Nokia E61i Nokia E61 Nokia E65

17. Cisco Unified Personal Communicator • Single, rich-media interface for PCs • Access powerful productivity enhancing applications • Leverage presence indicators • Use video to exchange ideas “face-to-face” • Escalate communication methods for more effective interactions • Voice, Video, Web Conferencing

18. Up Close:Cisco Unified Mobile Communicator

19. Cisco Unified Mobile Communicator TBA • Extends unified communications to mobile phones • Intuitive, common user experience across different mobile handsets • Presence enabled directories • Single business number reach • Enterprise voicemail notification and playback • Enterprise Call logs • Conference notifications • Secure Text messaging • Preserves enterprise flexibility and user choice • Support for BlackBerry, Symbian OS and Windows Mobile • Support for multiple mobile operators and networks

20. BES Directory Call Control MC MC Voice mail Email Presence Collaboration CUMC High Level Architecture Service Providers DMZ Enterprise Services Outer Firewall Inner Firewall Mobile Data Network GPRS data channel CUMA Proxy Server CUMA Enterprise Server Voice channel PSTN

21. DEMO

22. Cisco Unified Mobile Communicator • Works across variety of popular handsets • Preserves user flexibility & choice • Integrated • Augments native phone apps & functionality • Intuitive, menu-driven User Interface • Dashboard approach to managing calls & messages • Provides consistent approach across different handsets • Minimizes keystrokes & typing • Secure • Securely download user contacts • Authentication & encryption protects corporate resources • Remote disablement in case handset is lost/stolen • Over-the-air client provisioning • No data cables required to download client application to phone

23. Intuitive, Presence-based Dashboard One-click availability management Automated profile changes through link to personal calendar Presence status for contacts shown in directory

24. Mobile Directory with Presence • Access corporate (Active Directory) and personal (Outlook) directory • Remote search • Integrated presence

25. Extend Unity Voicemail to Mobile • Visual voicemail • Corporate Voicemail • Number of Corporate VoiceMail Messages • Name resolution • Presence status • Playback in any order • Action synchronized with Unity • Uses Data channel – no voice call required

26. Secure Text Messaging • Secure and Guaranteed (unlike SMS) • Foundation for IM with Cisco Unified Personal Communicator • Uses Data Channel – no SMS charge incurred

27. Review Call Logs • Shows combined call history for mobile and Cisco Unified IP Phones • Name resolution and Presence Indication • “Select to dial” offers easy way to return important calls

28. AD Call Control MC MC Unity Exchange CUPS MPE Cisco Unified Mobile Communicator Architecture Service Providers DMZ Enterprise Services Outer Firewall Inner Firewall Mobile Data Network LDAP WebDAV GPRS data channel OLWP/ SSL/TLS OLWP/ SSL/TLS SIMPLE* IMAP* CUMA Proxy Server CUMA Enterprise Server XML* JTAPI SIP* Voice channel PSTN

29. Cisco Unified Mobile Communicator Phased Handset Support Subject to Change

30. CUMC Release 3.0 Initial System Requirements • Requires AD & Exchange • Unity 4.x, 5.x (Exchange Message Store) • secure messaging mode not yet supported • MP 5.3+ or MPE 1.2 (outlook plug-in only) • CUCM 4.x+ • MobilityManager or CUCM 6.x for Single Number Reach • Blackberry or Symbian compatible devices

31. Pricing Structure List Price • Cisco Unified Mobility Advantage $1995 • Cisco Unified Mobile Communicator CAL $50 • Cisco Unified Mobile Communicator Adjunct 1 DLU • Cisco Unified Mobility (required) 2 DLUs

32. Employee Productivity Collaboration and efficiency Convergence IT TCO – pays for itself Mobilizing Unified Communications Business Transformation Business agility and market differentiation • Enables workers when mobile to reach right resource with right information • Presence / Mobility reduces failed interactions / callbacks Business Value • Reduces Mobile bills • Use of data channel • Single voice mailbox Innovation

33. Cisco Differentiation • Part of a broader UC solution delivering better, more effective communications to end users • Intuitive, lightweight client application delivers better, more consistent user experience • Committed to support clients across diverse handset operating systems • End to end security protects user privacy as well as networks access

34. Summary - Cisco Mobility Solutions for Unified Communications Extending the benefits of Cisco Unified Communications to all employees – Any where, Any device, Any transport

35. Questions? CiscoCLP@cisco.com