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The Role of San Diego Community Health Centers During the 2007 Southern California Fire Siege Presented by: Kelly Cheffet Emergency Preparedness Coordinator. Topics. Overview Council of Community Clinics Summary of Southern CA Firestorms Clinic’s Roles During the Fires
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The Role of San Diego Community Health Centers During the 2007 Southern California Fire Siege Presented by: Kelly Cheffet Emergency Preparedness Coordinator
Topics • Overview Council of Community Clinics • Summary of Southern CA Firestorms • Clinic’s Roles During the Fires • State and Local Collaboration/Best Practices
Council of Community Clinics • Largest provider of primary & preventive care services to the uninsured and underinsured in San Diego County • 17 clinics with 90 locations in San Diego, Riverside, and Imperial Counties • Serve 1-6 San Diegans (no county run clinics or hospitals) • 500,000 individual patients • 1.4 million patient visits per year
Emergency Preparedness and Response Program • Since 2002 • Centrally coordinate with clinics • EOP plan development • Training and exercises • Equipment ID and purchase • Response coordination
Funding • San Diego County, HHSA, State Hospital Preparedness Program Cooperative Agreement • California Primary Care Association, HPP
Fires in SD County • Coronado Hills • Descanso • Guajito • Harris • Horno/Ammo • McCoy • Poomacha • Rice Canyon • Witch Union Tribune
2007 San Diego Firestorm • Land/Infrastructure Burned • 370,000 acres • 1,700 homes and structures • Displaced • 515,000 people • Sheltered • 20,000 people • 2,000 horses, 2 zebras, 2 packs of wolves, 1 cheetah, and 1 python sheltered
2007 SD Firestorm cont. • Medical and Health • 3 acute care (2 hosp & 1 MH) 285+ patients • 26 clinics closed doors • 2,300 tertiary care patients evacuated from 13 facilities • 10 Deaths • $ 2+ billion in local economic damages
Category IIHurricane Force Winds Directrelief.org
Satellite View Binarywolf.com
1,700 Homes Destroyed Signonsandiego.com
The Clinic Response • Most CCHCs remained open • Served patients on a walk-in basis • Backfilled for closed clinics • Utilized mobile clinics • Sheltered and treated fire victims
Above and Beyond • Extended hours • House calls to rural and homebound patients • Stored vaccines at home • Provided on-site childcare for staff • Coordinated with relief agencies for meds • Public information outreach
Clinic Losses • Approx. $1.5 million in lost revenue, personnel time, equipment and supplies • 26 sites closed due to: • fire proximity • wind • air quality • road closures • evacuation orders • low staffing
Clinic Consortium Best Practices: Local Health Jurisdiction & State PCA Collaboration
San Diego CountyMedical Operations Center Established after the 2003 Firestorms by the authority of the San Diego County Public Health Officer, the MOC is the central coordination center for all medical and health activities during public health emergencies.
MOC • Basement of San Diego County EMS Office • Many public health agencies represented (Including Clinic Liaison) • State-of-the art IT/communications • Redundancy
MOC Capabilities IT/COM • Video teleconferencing • Satellite television w/TIVO • 7 plasma displays • 10 PC terminals • Redundant internet & network server • 800 MHz radio • HAM radio • 24/7 IT support
MOC Responsibilities During the 2007 Firestorm • Monitor, track, and plan for fire • Coordinate with OA EOC • Coord. the evacuation of 2 acute care &13 tertiary facilities • 2500+ patients
MOC Responsibilities cont. • Patient transport (ambulance, wheelchair van, bus) • Repatriation of patients • Shelter medical care
Clinic Liaison’s Role • Communication link between clinics and MOC &OA EOC • Coordinate pharm/medical supply requests • Collect and distribute daily critical information: • Operational status • Staffing levels • Patient volume
Clinic Liaison’s Role cont. • Brief and debrief CEOs • After action • Corrective action
What Worked • Experience from 2003 firestorm • Reverse 911 & Alert San Diego • OA EOC/MOC • County furnished WebEOC • Emergency Medical Alert Network (EMAN) • Relief organization coordination/donations
What Worked cont. • California Primary Care Association • Funneled down state guidance & info • Statewide conference calls • Situational awareness • Linked clinics to relief organizations • Were there if we needed them!
Room for Improvement • Clinic to clinic communication • Clinic to consortia communication • WebEOC • Mutual aid MOUs between clinic organizations • Update clinic EOPS (NIMS, Communication SOPs) • Find alternative funding
Take Home • Plan with LHD and PCA (get to the table) • Develop MOUs with fellow clinics and hospitals • Update clinic EOPs, COOP, SOPs • Ask OA OES about WebEOC
Kelly M. Cheffet Emergency Preparedness Coordinator Council of Community Clinics 619-542-4345 kcheffet@ccc-sd.org