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Julian Martin Director of Channel Development, UK and Ireland. Who is SurfControl ?. A dedicated manufacturer of Web & e-mail Internet Filtering software. Ranked # 1 global market leader in the Employee Internet Management (EIM) sector * IDC Report. The Filtering Company.
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Julian Martin Director of Channel Development, UK and Ireland
WhoisSurfControl? A dedicated manufacturer ofWeb & e-mail Internet Filtering software Ranked # 1 global market leader in the Employee Internet Management (EIM) sector *IDC Report
The Filtering Company • A worldwide 24 hour operation • Over 450 people in 8 offices
“All Internet content you send, read or receive carries a risk”
What is Internet Filtering? Internet Filtering is a method of using technology to help you implement a safe and manageable Internet ‘Acceptable Use Policy’ in order to protect against inappropriate content and cases of misuse and/or abuse
Why do you need Internet Filtering? Can you tell the difference between an Internet business user and an Internet ABUSER?
FilteringIt’s not just aboutPORNOGRAPHY!!!It’s about Understandingand Managing the Risks ofInternet Content
‘Infamous’ Content Events • Britannia Building Society take disciplinary actionagainst 9 staff for ‘amusing’ e-mail • C&W 6 staff fired for gross misconduct by e-mail • 3 Ford workers suspended over allegations of porn ring • Orange dismiss staff for ‘inappropriate use’ • Norwich Union fined £450,000 e-mail defamation • Cisco e-mail all employees final results • British Gas £101,000 settlement • Chevron settled $2.2M to an employee for “Why Beer is Better than Women”
Why do you need Filtering software? 29% of professionals know someone that their current employer has punished or reprimanded for sending inappropriate e-mails ‘Behaviour in the workplace survey’, Vault, July 2001
Why do you need Filtering software? 2 out of 3 UK organisations have had a virus attack via email even though 95% haveAnti Virus software installed A Vanson Bourne report for Interliant, 2001
UK’s only e-mail survey in the Workplace • National Findings: • 53% of employees behave “e-morally“ • 38% of workers user email as political tool • Almost 30% admit to sending offensive e-mails • - London & Manchester worst offenders
Cost of non-business Surfing Hourly Employee Cost (inc. overheads) £25 Average daily non-business browsing 1 hour No of Employees 1000 Daily Cost £25,000 Weekly Cost £125,000 Annual Cost £6,000,000
Network Costs “If the infrastructure becomes overloaded the business slows and then stops” Available Solutions: £Increase Infrastructure £Reduce non-business traffic
Network Costs A 5Mb attachment of a Joke screensaver consumes the same bandwidth as 160 plain text e-mails
Legal/Reputation • Sexual Harassment • ‘Their Views are the Company’s Views’
Security Threats • External threat - solution: perimeter firewall • Internal Threat - accounts for 70% of risk • It’s about reducing vulnerability
Web OR E-mail Filtering is only Half the Solution! SurfControl provides the FULL SOLUTION!
Total Solution Worldwide Web and E-mail filtering market -Source: IDC, 2002
Policy Based Control Specify access by - Time surfed or- Data amount “Simple Rules Engine which gives the power to define who can do what, when and how”
Multiple Deny Pages Link each rule to related place in the company’s online AUP
Real-time Monitor • Immediately see who’s surfing where • Colour-coded categories for easy ID Extensive Reporting
Reporting • 60+ reports, easily customised • Scheduled, on-demand, via Web or PC access • Output formats: e-mail, Word, Excel, PDF, printer
SurfControl Web Filter 5.5 million sites 900 million pages 40 categories 130 subcategories 65 languages (200 countries) 35,000 new sites added per week
Web Filter - Platforms • Microsoft NT/2000 (Sniffer)unique to SurfControl • Microsoft Proxy • Microsoft ISA • Checkpoint Firewall 1 • Novell BorderManager 3.7 • VS for Solaris/Linux UNIX
How e-mail is processed • Disassembled and Scanned for Virus and Phrases • Files are decompressed • Default Scanning is for Text and Virus • Additional specialised scanning can be added Add a Footer or Reply to Sender The message is Checked against all Enabled Rules Delete Allow Delay E-mail Is Deposited into ‘Send’ Queue Isolate
Policy Administration Easy-to-use Rules Administrator. Customer can create and implement own rules. Customer can set and reset rule criteria. Rules can be applied to groups or individuals.
Anti-Spam Agent Recognises tell-tale signatures of spam. Discard or Quarantine suspected spam. 100% accuracy and efficiency. Deals with spam before users have to.