Martin Rodgers – Director

1. Martin Rodgers – Director

2. Overview – Protecting Your Lone Workers • Who are your lone workers and what do they do? • How can we make them safer? • Assessing and controlling the risks • Legislation surrounding lone working • The Peoplesafesolution

3. Who are loneworkers? Lone workers are those who work by themselves without close or direct supervision. • Employees who work away from their business' base. • People working outside normal hours • Mobile workers who may be on their own for long periods of their working day. • Only one person who works on a premises e.g.. Kiosks, shops, small workshops • People who work alone and work in a potentially hazardous environment e.g. construction workers Source: HSE – Working Alone in Safety – Controlling the Risk of Solitary Work

4. CaseExample Gamekeeper found dead following accident on quad bike The trustees of a Borders country estate have been fined after admitting a health and safety breach in connection with a gamekeeper's death. Douglas Armstrong, 53, died after his quad bike crashed on the Philiphaugh Estate near Selkirk. It took 52 hours before he was reported missing and subsequently found dead. Trustees admitted failing to provide a means of communication or carrying out a risk assessment for a lone worker to report in at the end of a shift. This could have been avoided More examples... Source: BBC News

5. Assessing and Controlling the Risks accident-illness-aggression People Environment Task People work alone in many different environments and for many different meetings. It is vital that proactive measures are put into place to help keep lone workers safe • People – Who are you likely to meet? • Total Strangers/members of the public? • People who are known to you? • People whom you know little about? • People with a history of violence/aggression? • Task– What are you doing? • Dealing with cash? • Enforcing a rule? • Denying a service? • Carrying valuables or medical supplies • Environment– Where are you working? • In someone else's home/territory? • Reception area with access to public? • Visiting an isolated area? • In a potentially hazardous area? Suzy Lamplaugh Trust

6. Employers must...... Employers must ensure that, in complying with their general legal duties to carry out risk assessments they take full account of the risks of work carried out alone and make sure these risks are eliminated, reduced or minimised – Source: HSE Working Alone in Safety Confirm the safety of a lone worker at reasonable intervals. Source: HSE – Working Alone in Safety – Controlling the Risk of Solitary Work

7. Relevant Legislation • BS 8484 Lone Working Standard - Essential for Police Response • INDG73 Health and safety guidance on the risks of lone working • Your legal duty of care: • The Health & Safety at Work Act (1974) • The Management of Health & Safety at Work Regulations (1999) • The Reporting of Injuries, Diseases and Dangers Occurrences Regulations (1995) • Safety Representatives & Safety Committee Regulations (1977) • Corporate Manslaughter & Corporate Homicide Act (2007) Source: HSE – Working Alone in Safety – Controlling the Risk of Solitary Work

8. the Peoplesafe solution Employers must act on their duty to care. The risk assessment process must be implemented. Lone workers require clear and auditable instructions and policies regarding their lone working practices Once a consistent and effective policy has been agreed and prepared for implementation it is inevitable that those who work alone will require skills and training. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh quis nostrud exerci tation veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh quis nostrud exerci tation veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Once training and safety devices are implemented against a agreed policy these mechanisms will need to be maintained and supported across a diverse organisation. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh quis nostrud exerci tation veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh quis nostrud exerci tation veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Members of staff facing greatest risk increasingly require systems or devices that allow them raise an emergency situation.

9. the Peoplesafe solution Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh quis nostrud exerci tation veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh quis nostrud exerci tation veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.

10. Moral Argument • Effects of violence, aggression or a compromise to safety can result in decreased morale • If staff are not protected there is the potential for physical and mental health problems, or even death in extreme cases • A commitment should be made by every organisation to manage the risks to personal safety and create a safe working environment Source: HSE – Working Alone in Safety – Controlling the Risk of Solitary Work

11. More information.... Identicom Peoplesafe on your phone Sonim XP3 Sentinel For more information, or if you would like to arrange a demonstration of our lone worker solutions please contact us at: sales@peoplesafe.co.uk 0845 543 2087 www.peoplesafe.co.uk Source: HSE – Working Alone in Safety – Controlling the Risk of Solitary Work