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Walk-in Access Wales: Enhancing Library Services and Community Engagement

Explore Walk-in Access Wales project, its benefits, and future prospects. Learn how it promotes community engagement and supports Welsh government objectives. Discover innovative access services in universities across Wales.

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Walk-in Access Wales: Enhancing Library Services and Community Engagement

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  1. Walk-in Access Wales SCONUL Access Contacts’ Conference 9th July 2014 Alison Harding

  2. Contents • What is walk-in access? • Why walk-in access? • Why walk-in access in Wales? • Walk-in Access Wales project • Walk-in access services in Wales • Future of walk-in access?

  3. What is walk-in access? • Access to e-resources for non-library members • On-campus – usually in a library • Terminology • Where license agreements allow

  4. NO

  5. NESLI2 Model License

  6. Eduserv/CHEST standard license

  7. EBSCO license agreement

  8. Why walk-in access? • Community engagement / widening access • Open access • Welsh government objectives • SCONUL Access • Access management • Alumni services

  9. Why walk-in access in Wales? Welsh government/WHELF objectives: “Promote and facilitate widening access and borrowing schemes; promote shared access to e-services and e-resources, including public access to licensed resources” WHELF Action Plan, 2011 – 2013

  10. Walk-in Access Wales • WHELF survey • CyMAL bid • Project lead: UW Trinity Saint David • Project Officer: one day p/w • Steering group: representation from 6 Welsh HEIs plus WHELF Officer • Technical contact: IT Manager at TSD

  11. Walk-in Access Wales Walk-in Access to Library Resources in UniversitieS • Walrus picture Image by USFWS/Joel Garlich-Miller http://www.flickr.com/photos/usfws_alaska/5390755714/

  12. Cardiff University • Pilot in 4 sites – January 2012 • Users provide ID and agree to acceptable use • Chipped smartcard inserted into SunRay virtual client terminals (CU’s library OPACs) • Firefox kiosk session. Killed when card removed • Guest myPrint accounts created to print articles • Started with JISC, NESLi and Eduserv resources • Now in 10 sites @ April 2014

  13. Cardiff Metropolitan University • Thin Client PCs - limited apps • “Web Stations” – dual access • Users provide ID and agree to acceptable use and receive temporary login details • Started with standard licenses but expanded • No printing (but have USB) • Soft launch – but no promotion • Working with alumni office on promotion

  14. UW Trinity Saint David • Carmarthen campus initially, Lampeter later • Looked at CU and CMU. Decided on kiosk mode for OPACs already being set up for running WorldCat using IE. • Users provide ID and sign acceptable use • No login but have to ask librarian to save to USB • JISC/NESLi/Eduserv licenses • Made use of CU and CMU documentation

  15. Future of walk-in access? • Walk-in Access Wales toolkit produced • National context: reports issued on walk-in access by SWRLS, SCURL and WHELFand SCONUL. Growing number of walk-in access services in UK and Ireland • Could walk-in access be part of a national initiative such as SCONUL Access? • Should we promote? To whom?

  16. Questions? Alison Harding a.harding@tsd.uwtsd.ac.uk

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