GateHouse Media New England/Wicked Local & Propel Marketing

1. GateHouse Media New England/Wicked Local & Propel Marketing

2. Agenda • Welcome and overview • Product comparison: Today vs. Tomorrow • Search • Google+ Local and Yahoo Local claimed profiles • Mobile • Marketing dashboard • Fulfillment process • Q&A

3. Overview • Discuss initial services that may be appropriate for new customers • Compare existing services to Propel offerings • Timing – answer any new questions this week with new customer processing starting 6/18. • Additional products and services to be introduced during upcoming training session • Adding to existing portfolio – not a complete replacement

4. PropelLOCAL • Create and claim Google+ Local and Yahoo Local profiles • Add business info, keywords, categories, photos, videos, links, etc. • Monthly optimization with status updates, offers, photo/video updates, facilitate public review responses • PropelLOCAL: Use existing website if available for SEO benefits • PropelLOCAL+If customer does not have a website, the product includes a one-page microsite with call tracking, analytics and SEO-friendly URL. (See later slides for example pages.) • Reporting: Impressions, clicks, actions • Near instant access to call recording data with marketing dashboard

5. PropelLOCAL & PropelLIST • Included with the PropelLOCAL packages is business listing distribution through PropelLIST • We will submit detailed business information to the top three database aggregators Acxiom, Dun & Bradstreet and InfoGroup. (Information clearinghouses from whom numerous directories across the web pull their business information.) • Additionally, we will create 15 quick listings on sites like Foursquare, Yelp, Insider Pages, CitySearch, Angie’s List and Merchant’s Circle. • Listing accuracy and wide distribution increases a business’ visibility and therefore improves their local SEO rankings.

6. PropelLOCAL • Once all materials are received for building the profiles and listing submissions, they will be built within 3 business days, pending verification. • Propel Client Services Managers are available to call customers to collect data and gather information. • Call welcoming the business to the product • Requesting PIN verification • Collect detailed business info needed for building the profiles • Facilitate gathering of photos, videos, links, etc. • Google requires verification by PIN number via phone or mail. • If a company is new to Google, they will be mailed a postcard to their business address with a PIN number to verify they own the business. • An existing listing will be called at their business phone and given a PIN number via an automated message. • The PIN number will then need to be provided to Propel for completion of verification. • Yahoo Local goes through its own review process for profiles which takes between 15-20 business days. • PRICING: $120 setup fee; $120/month; additional $199/setup and $199 one-time fee for microsite

7. PropelLOCAL

8. PropelLOCAL

11. WickedLocalBlast • Create and claim Google+ Local profiles • Add business info, keywords, categories, photos, videos, links, etc. • Multi-page microsite creation with call tracking and analytics, SEO-tailored URL • Conversion tracking • Reporting: Impressions, clicks, actions • Welcome call for information gathering

12. PropelSEARCH • Search Marketing (PPC) campaigns on Google and Yahoo/Bing as necessary • Pre-sale budget provided with Prominent, Competitive and Representative tiers • Unique local or toll-free tracking number included, unless otherwise noted • Site proxy rewrite included with similar URL unless otherwise noted • Near instant access to call recording data with marketing dashboard • Contact form details (name, email address, comments, etc.) captured upon submission • Daily campaign optimization • Unlimited amount of keywords and ad groups • Customer dashboard for reporting and leads • Local campaign managers, all individually Google AdWords certified

13. PropelSEARCH • Budget turnaround time: 3 business days • Campaign build: 3 business days • All requests and fulfillment orders captured and archived in one portal • Propel Client Services and Search Marketing teams handle incoming budget requests, campaign creation, optimization and communication • PRICING: Current pricing

14. WL Search Marketing (PPC) • Search Marketing (PPC) campaigns on Google • Pre-sale budget provided with Good, Better and Best tiers • Local or toll-free call tracking number add-on • Proxy site (tru.m … URL) add-on • Monthly campaign optimization • Limited amount of keywords and ad groups • Customer admin for reporting and calls • Out-of-state campaign managers

15. PropelWEB: Five-page mobile site • 57% of users say they won’t recommend a business with a poorly-designed mobile site • 40% have turned to a competitor’s site after a bad mobile experience • 95% of smartphone users have searched for local info • 90% of these users took action within 24 hours • 61% called a local business after searching • 59% visited in person Google’s Mobile Playbook, 2012

16. PropelWEB: Five-page mobile site • Design and development of a mobile-optimized site using customer’s existing desktop site • Up to 5 pages of content • Choose from multiple designs • Photos for use within pages • Logo • Click-to-call and email functionality • Photo gallery (up to 20 photos) • Maps for multiple locations • Contact information • YouTube video • Social media integration • Google Analytics with dashboard access

17. PropelWEB: Five-page mobile site • Customer will need to provide access to existing website’s domain provider, i.e. GoDaddy, NameCheap, etc. This would include a username and password. • Customer can expect a proof of their mobile site within 5 business days after receipt of required materials. (Domain info, intake forms, etc.) • After one round of feedback/changes, pending final approval, the mobile site will be live within 2 business days. • PRICING: $100 setup; $180/year

20. MOBILE PROOF DEMO

21. PropelDASHBOARD • We will create a WickedLocal-branded customer dashboard giving you and your client access to detailed data related to search marketing, call tracking and site analytics. Reps will have access to all of their customer’s data via an admin view. • Search: Impressions, clicks, top keywords over time • Calls: Listen to all phone calls from start of campaign, add detailed customer information (“CRM lite”) grade phone calls, export and import leads. • Analytics: We can pull in your customer’s existing site analytics if they have a Google Analytics account they want to provide. This section would also include mobile traffic from the PropelMOBILE product.

25. How to order products • We are providing a GHMNE/WickedLocal-branded partner portal to facilitate all product-related orders. The portal is a version of SalesForce so it follows the Account > Opportunity model. Activities include: • Search budgets • Ordering search campaigns with call tracking • Mobile site orders • Google+ Local and Yahoo Local profile creation orders • Dashboard • Tasks can be created for general inquiries or requested changes post-launch. • Communication between Propel’s Client Services and Search team can be captured and archived within the Notes sections. Attachments such as forms, content, photos, etc. can be uploaded to the Opportunity. • Detailed step-by-step documentation outlining how to fulfill each product has been provided.

26. PARTNER PORTAL DEMO

27. SUMMARY • PropelSEARCH • 3 business days for initial budget • 3 business days for campaign build and go-live • PropelLOCAL • 3 business days after materials received • 5 business days for design proof of a one-page website if necessary • Customer can provide feedback within 5 business days until go-live • PropelMOBILE • 5 business days for a working proof • 2 business days after feedback round/final approval for go-live • PropelDASHBOARD • Login created for rep and customer at launch of products and credentials provided via Partner Portal