Transitioning to AS9100 Revision C – What is involved?

1. Transitioning to AS9100 Revision C – What is involved? Our webinar will begin shortly – please stand by. Audio for the presentation can be heard through your computer speakers, or by calling: United States: 1-323-417-4600 or Canada: 1-416-900-1162; international participants can call either number.

2. Transitioning to AS9100 Revision C – What is Involved?

3. Agenda • Understand the Timeline for Transition • Industry Requirements for Transition – Where are they defined? • Aerospace Auditor Training & Overview Training on Changes • Audit Day Requirements for Transition and effect on Registration Cycle • Industry Expectations During Transition and the Impacts of the New 9101

4. Understand the Timeline for Transition • Timeline established by the International Aerospace Quality Group (IAQG) • Key dates in the transition timeline • July 1, 2011 – All audits after this date must be to AS91XX:2009. Includes audits ending on July 01, 2011. • July 1, 2012 – All AS9100B certificates will be withdrawn. Any suppliers not transitioned by this date will no longer be certified.

5. Understand the Timeline for Transition • Timeline posted on the Online Aerospace Supplier Information System (OASIS) • Timeline defined in IAQG Supplemental Rule 001 (Also available on OASIS) • Organizations should plan accordingly to ensure sufficient time is allocated to address new requirements and meet the timeline.

6. Industry Requirements for Transition – Where are they Defined • Original plan was to align transition with the re-write of AS9104 (Requirements for Certification to Aerospace Standards) to become AS9104/1 • Delays and ultimate failure of the document ballot prompted industry to disconnect transition from AS9104/1 • Current AS9104 was not sufficient on its own for transition. Industry needed to define unique requirements.

7. Industry Requirements for Transition – Where are they Defined • IAQG Supplemental Rule 001 was drafted and released. Current revision is May 18, 2010 • Purpose is to provide supplemental rules for all stakeholders to facilitate the transition to the 9100/9110/9120:2009 standards • Supplements current AS9104 for transition

8. Industry Requirements for Transition – Where are they Defined • Supplemental rule applies to the following stakeholders: • Sector Management Structure (SMS) • Accreditation Bodies (ABs) • Auditor Authentication Bodies (AABs) • Authenticated Aerospace Auditors (AEAs & AAs) • Training Provider Authentication Bodies (TPABs) • Training Providers (TPs) • Certification Bodies (CBs) • Suppliers seeking certification

9. Industry Requirements for Transition – Where are they Defined • General Rules include: • Updates to OASIS for AS9101 forms/templates, on-site audit days & authentication of aerospace auditors • Establishes AS9101:2009 Rev. D as audit criteria, including the definition of major and minor nonconformities • Eliminates scoring

10. Industry Requirements for Transition – Where are they Defined • Stakeholder Rules section includes unique rules for each stakeholder • This presentation will focus on stakeholder rules effecting certified suppliers (Auditors & CBs) • Rule also defined for organizations seeking certification to AS91XX:2009 standards. • Must formally declare conformance to their CB prior to audit • Must transition by July 1, 2012 or they shall be withdrawn

11. Aerospace Auditor Training & Overview Training on Changes • All Aerospace Auditors, AEAs & AAs are required to take the Aerospace Auditor Transition Training (AATT) • Rigorous training includes a pre-requisite on-line module followed by a 4 day instructor led course • Limited class sizes and availability of course and instructors could prolong the training cycle

12. Aerospace Auditor Training & Overview Training on Changes • Auditors must successfully complete the AATT and provide evidence to their AAB • Authenticated auditors will be identified on OASIS • Suppliers seeking certification may also take the AATT training • All Suppliers are encouraged to take at least some type of training on the changes to AS9100 & AS9101 • There are many changes that will impact the audit process

13. Audit Day Requirements for Transition and Effect on Registration Cycle • Transition audits will require more time, this is defined in SR001 • For organizations transitioning during surveillance, 50% of initial audit time for ISO9001 per IAF MD 5 + 100% of initial time per AS9104 shall be applied • For organizations transitioning during recertification, 80% of initial audit time per IAF MD 5 + 100% of initial time per AS9104 shall be applied

14. Audit Day Requirements for Transition and Effect on Registration Cycle • Additional time for the completion of the AS9101 forms shall be applied • Organizations transitioning during surveillance will maintain their current registration and expiry date • Organizations transitioning at a regularly scheduled re-certification shall begin a new 3 year cycle as normal • Organizations are encouraged to plan and schedule their transition well in advance

15. Industry Expectations during Transition and the Impacts of the new AS9101 • What has prompted all the changes ? • OEMs rely on ICOP certification has part of their supplier approval. • This has been presented to the Civil Aviation Authorities (FAA, EASA) • OEMs still experiencing late deliveries and poor quality deliveries • OEMs oversight of suppliers has revealed some suppliers with a nonconforming AS9100 system, but still have a certificate on the wall

16. Industry Expectations during Transition and the Impacts of the new AS9101 • What has prompted all the changes ? • Realized current AS91XX standards had requirements that were often misinterpreted ( raw material validation, documentation matrix, etc) • Realized current AS91XX standards needed additional definitions and requirements (special items, critical requirements, risk management, project management, etc) • Realized AS9101 was not process based and that no one really utilized the scoring module

17. Industry Expectations during Transition and the Impacts of the new AS9101 • Result has been revised AS91XX standards that meets industry needs • AS9101 has been completely written. The document is no longer a “checklist”. It focuses on the following: • Process Approach • Process Effectiveness • On-Time & On-QualityDelivery • Conformance • AS9101 becomes audit criteria

18. Industry Expectations during Transition and the Impacts of the new AS9101 • Organizations will need to define processes and have performance metrics in place to measure effectiveness • Auditors will be assessing process effectiveness and reporting on the AS9101 Process Effectiveness Assessment Record (PEAR) which will be uploaded into OASIS • AS9101 defines when the results of the PEAR result in major and/or minor nonconformities

19. Industry Expectations during Transition and the Impacts of the new AS9101 • Organizations will need provide various data points to the auditor, prior to the audit. Some examples are: • Defined Processes • Top Aerospace Customers and their percentage of business • On-Time Delivery & Quality Performance Metrics for the past 12 months • Customer Complaint and Escape Data • Performance Data from Customers

20. Industry Expectations during Transition and the Impacts of the new AS9101 • Other Considerations during the audit planning phase may include: • Criticality of Product, including Special Processes • Product Related Safety Issues • Results of Audits • Previous Management Review Results • Customer Specific, Statutory and Regulatory Requirements

21. Industry Expectations during Transition and the Impacts of the new AS9101 • AS9101 now defines specific aspects that must be addressed at each audit: • Review of Changes to the QMS • Review of Requirements from new Aerospace Customers • Review of Customer Satisfaction and Requested Corrective Action from Customers • Interview with Top Management • An audit of the organizations processes, as defined in the audit plan

22. Industry Expectations during Transition and the Impacts of the new AS9101 • AS9101 now defines specific aspects that must be addressed at each audit: • An audit of Continual Improvement • An audit of Special Processes, as defined in the audit plan • An audit of follow-up actions from previous audits • AS9101 invokes referenced clauses of ISO17021 & ISO19011 as requirements • Specifies that Stage 1 & Stage 2 audits cannot be conducted back to back.

23. Industry Expectations during Transition and the Impacts of the new AS9101 • AS9101 also addresses how nonconformities are managed, including: • Determination of Containment & Correction Actions • Determine Corrective Actions and Corrective Action Plans • Determine Verification Activities • Verification Activities must be carried out on-site, where verification cannot be carried out based on a review of documentation and supporting evidence

24. Industry Expectations during Transition and the Impacts of the new AS9101 • Maintaining AS91XX Certification Through Surveillance Audits: • Audit Team Leader shall Advise Whether Recorded Nonconformities shall Result in Suspension • Defines Specific Criteria for Suspension • Repeat Nonconformities • Lack of Performance Data • Lack of Operational Controls

25. Industry Expectations during Transition and the Impacts of the new AS9101 • AS9101 is expected to raise the bar for AS91XX certification • OEMs expect Quality Product and On-Time. Failure to deliver raises the question “why does that supplier have a certificate” • AS9101 is now audit criteria and auditors have gone through extensive industry sanctioned training on the 9101 process.

26. Summary • Established timeline in placefor transition, plan accordingly • Supplier’s must be process based and performance oriented • Corrective action systems must improve • Training, Training, Training, Get trained on the new requirements of AS91XX standards and AS9101

27. New Course – Understanding and Transitioning to AS9100 Revision C • Houston – November 18-19 • Cleveland – December 1-2 • Cape Canaveral – December 2-3 • Chicago – December 13-14 • Wichita – December 20-21 • Hartford – January 11-12 www.qmi-saiglobal.com/as9100C

28. ISO 14001 and OHSAS 18001 –You’re Closer Than You Think More Valuable Than You Think • Reduce your risks and legal exposure and achieve management system benefits Easier Than You Think • 60% of the processes/procedures for your EMS or OHSMS are potentially already in place Less Expensive Than You Think • Take advantage of opportunities for internal and external cost savings

29. Question & Answer SessionRoger Ritterbeck, Aerospace Product Managerroger.ritterbeck@qmi-saiglobal.com216-408-5805