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PPT Slides by Dr. Craig Tyran. A. Game Plan. IntroductionBasic functions of ISTypes of information systemsTPSMISDSSAnd more !. B. Information Systems Knowledge. Who cares?Useful for a manager to become familiar with the range of capabilities of ISIf you want to use all the tools available i
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1. PPT Slides by Dr. Craig Tyran Types of Information Systems:Ways to Use IT in Organizations MIS 320
Kraig Pencil
Fall 2010
2. PPT Slides by Dr. Craig Tyran A. Game Plan Introduction
Basic functions of IS
Types of information systems
TPS
MIS
DSS
And more !
3. B. Information Systems Knowledge Who cares?
Useful for a manager to become familiar with the range of capabilities of IS
If you want to use all the tools available in your profession, you need to know what IT tools can do … and cannot do … for you.
If you want to effectively use IT in the workplace, you need to know how to work with IT.
Consider a golfer and his/her golf clubs …
6. Alphabet Soup Alert !!!
7. B. Information Systems Knowledge Who cares? (cont.)
Managers need to be aware of what people in the workplace are talking about when they hear names/acronyms such as …
8. PPT Slides by Dr. Craig Tyran C. Basic Functions of Information Systems: What do Information Systems do?
9. PPT Slides by Dr. Craig Tyran C. Basic Functions of Information Systems:The 5 Cs of Information Processing Capture
Obtain info at its point of origin
Cradle
Store info
Create
Process info to obtain new info
10. PPT Slides by Dr. Craig Tyran C. Basic Functions of IS:The 5 Cs of Information Processing (cont.) 4. Convey
Present info in a useful form
5. Communicate
Send info to others
11. D. Transaction Processing Systems (TPS) What is a business “transaction”?
Examples???
Always $$$ transactions?
2. Examples of TPS
???
3. TPS emerged in the early days of IS
Perform routine, repetitive tasks
Collect, store, and process transactions
The key Cs: Capture, Cradle, Create, and Convey
See figure
12. Order Entry TPS
13. D. Transaction Processing Systems (TPS)
6. Related expression: Online transaction processing (OLTP)
What does “online” mean?
7. TPS found in all functions of an organization
8. At the very heart of every organization
If TPS fails, the whole organization may suffer!!!
14. E. Management Information Systems Provide people with useful information (hopefully!)
E.g., periodic summary reports, comparison reports
Alternate name: “Management Alerting Systems”
Beware!
Managers can get swamped with too many reports
A MIS typically uses information that has already been captured and cradled into a database
Quick question: Which type of IS might collect the data?
The key Cs: Create and Convey
See figure
15. E. Management Information Systems
16. E. Management Information Systems 5. You will learn how to create systems that help to transform data tables into more useful information
First half of quarter ? MS Excel
Second half of quarter ? MS Access
19. F. Decision Support Systems (DSS*) DSS are used to support un/semi-structured problems that require human judgment
DSS typically allow user to interact with information and explore (e.g., “What if” analysis – see figure)
20. F. Decision Support Systems (DSS) The key Cs: Create and Convey
DSS can come in many forms
Managers often use spreadsheet-based DSS
MIS 320 Excel experiences will be helpful!
Common components of a DSS (see figure)
User interface
Model management
Data management
21. DSS: Paper Production Planning and Scheduling
22. PPT Slides by Dr. Craig Tyran Cash Flow Projection DSS
23. G. Functional & Productivity Systems MSCM: Manufacturing Supply Chain Management
CRM: Customer Relationship Management
PM: Project Management systems
Office Automation Systems
Email/chat, document sharing, meeting management, publishing, presentations …
Examples:
Microsoft Office
Google Apps
24. H. Later in the course … InterOrganizational Systems (IOS)
Plays an important role in electronic commerce
Supports flow of information between a) an organization and b) business partners
Example: Business-to-Business IOS (B2B)
Supply chain management
The key C: Communicate
See figure on next slide
25. InterOrganizational System: Support linkages between organizations
26. H. Later in the course … (cont.) 2. Enterprise Resource Planning systems (ERP)
Key focus is on the “E” word:
Enterprise Resource Planning
Offers potential to integrate transaction information across all organizational departments and functions
3. Systems based on “Web 2.0” technologies
Examples of technologies
Weblogs (blogs), Wikis, Social networking
Purpose?
Support web-based collaboration
“Social computing”
27. I. Identifying IT Opportunities Consider the IS applications in your organization and ask …
In which categories do our applications fit?
Are we missing out on opportunities for IT?