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Types of Information Systems: Ways to Use IT in Organizations

PPT Slides by Dr. Craig Tyran. A. Game Plan. IntroductionBasic functions of ISTypes of information systemsTPSMISDSSAnd more !. B. Information Systems Knowledge. Who cares?Useful for a manager to become familiar with the range of capabilities of ISIf you want to use all the tools available i

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Types of Information Systems: Ways to Use IT in Organizations

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    1. PPT Slides by Dr. Craig Tyran Types of Information Systems: Ways to Use IT in Organizations MIS 320 Kraig Pencil Fall 2010

    2. PPT Slides by Dr. Craig Tyran A. Game Plan Introduction Basic functions of IS Types of information systems TPS MIS DSS And more !

    3. B. Information Systems Knowledge Who cares? Useful for a manager to become familiar with the range of capabilities of IS If you want to use all the tools available in your profession, you need to know what IT tools can do … and cannot do … for you. If you want to effectively use IT in the workplace, you need to know how to work with IT. Consider a golfer and his/her golf clubs …

    6. Alphabet Soup Alert !!!

    7. B. Information Systems Knowledge Who cares? (cont.) Managers need to be aware of what people in the workplace are talking about when they hear names/acronyms such as …

    8. PPT Slides by Dr. Craig Tyran C. Basic Functions of Information Systems: What do Information Systems do?

    9. PPT Slides by Dr. Craig Tyran C. Basic Functions of Information Systems: The 5 Cs of Information Processing Capture Obtain info at its point of origin Cradle Store info Create Process info to obtain new info

    10. PPT Slides by Dr. Craig Tyran C. Basic Functions of IS: The 5 Cs of Information Processing (cont.) 4. Convey Present info in a useful form 5. Communicate Send info to others

    11. D. Transaction Processing Systems (TPS) What is a business “transaction”? Examples??? Always $$$ transactions? 2. Examples of TPS ??? 3. TPS emerged in the early days of IS Perform routine, repetitive tasks Collect, store, and process transactions The key Cs: Capture, Cradle, Create, and Convey See figure

    12. Order Entry TPS

    13. D. Transaction Processing Systems (TPS) 6. Related expression: Online transaction processing (OLTP) What does “online” mean? 7. TPS found in all functions of an organization 8. At the very heart of every organization If TPS fails, the whole organization may suffer!!!

    14. E. Management Information Systems Provide people with useful information (hopefully!) E.g., periodic summary reports, comparison reports Alternate name: “Management Alerting Systems” Beware! Managers can get swamped with too many reports A MIS typically uses information that has already been captured and cradled into a database Quick question: Which type of IS might collect the data? The key Cs: Create and Convey See figure

    15. E. Management Information Systems

    16. E. Management Information Systems 5. You will learn how to create systems that help to transform data tables into more useful information First half of quarter ? MS Excel Second half of quarter ? MS Access

    19. F. Decision Support Systems (DSS*) DSS are used to support un/semi-structured problems that require human judgment DSS typically allow user to interact with information and explore (e.g., “What if” analysis – see figure)

    20. F. Decision Support Systems (DSS) The key Cs: Create and Convey DSS can come in many forms Managers often use spreadsheet-based DSS MIS 320 Excel experiences will be helpful! Common components of a DSS (see figure) User interface Model management Data management

    21. DSS: Paper Production Planning and Scheduling

    22. PPT Slides by Dr. Craig Tyran Cash Flow Projection DSS

    23. G. Functional & Productivity Systems MSCM: Manufacturing Supply Chain Management CRM: Customer Relationship Management PM: Project Management systems Office Automation Systems Email/chat, document sharing, meeting management, publishing, presentations … Examples: Microsoft Office Google Apps

    24. H. Later in the course … InterOrganizational Systems (IOS) Plays an important role in electronic commerce Supports flow of information between a) an organization and b) business partners Example: Business-to-Business IOS (B2B) Supply chain management The key C: Communicate See figure on next slide

    25. InterOrganizational System: Support linkages between organizations

    26. H. Later in the course … (cont.) 2. Enterprise Resource Planning systems (ERP) Key focus is on the “E” word: Enterprise Resource Planning Offers potential to integrate transaction information across all organizational departments and functions 3. Systems based on “Web 2.0” technologies Examples of technologies Weblogs (blogs), Wikis, Social networking Purpose? Support web-based collaboration “Social computing”

    27. I. Identifying IT Opportunities Consider the IS applications in your organization and ask … In which categories do our applications fit? Are we missing out on opportunities for IT?

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