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UNCLASSIFIED. TRANSPORTATION SECURITY ADMINISTRATION. Responding to Viral Content / Making Your Content Interesting. Derived from: Multiple Sources; Declassify on: 25x1-human; Date of Source: 20091007. UNCLASSIFIED. TSA Screens Nearly Two-Million People Daily. 450+ commercial airports
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UNCLASSIFIED TRANSPORTATION SECURITY ADMINISTRATION Responding to Viral Content / Making Your Content Interesting Derived from: Multiple Sources; Declassify on: 25x1-human; Date of Source: 20091007 UNCLASSIFIED
TSA Screens Nearly Two-Million People Daily • 450+ commercial airports • 1000 + Checkpoints
Blog Stats • Launched in January 2008 • Over 11,000,000 visitors • Over 550 posts • Over 16,000 Subscribers (Including Local & National Media)
Swift Action Gives Positive Results Blogs quickly apologized to TSA. The workforce expressed appreciation. National news outlets quickly lost interest after watching the video.
Moderating After Content Goes Viral • Spam • Review All Links • On or Off Topic? • Anonymous Comments • Links in Usernames
Comments “You thought my banana was a bomb. It was a delicious and nutritious fruit.”
Contact Information Curtis “Bob” Burns curtis.burns@dhs.gov @tsablogteam http://blog.tsa.gov