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The Ropes to Skip and the Ropes to Learn. Survival Strategies in New Job Settings Angela Madden and Joanne Oud, Wilfrid Laurier University. Starting a new job:. Day 1: Isn’t this great! Day 10: What have I gotten myself into??. Things to learn in a new job:.
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The Ropes to Skip and the Ropes to Learn Survival Strategies in New Job Settings Angela Madden and Joanne Oud, Wilfrid Laurier University
Starting a new job: • Day 1: Isn’t this great! • Day 10: What have I gotten myself into??
Things to learn in a new job: • Job tasks: Easy! You know some already and get training for others; “the ropes to skip” • Culture: Hard! Difficult to figure out and causes most problems; “the ropes to learn”
Organizational culture: • The taken for granted assumptions in an organization • “the way we do things around here” • Every organization has one • Every organization’s culture is different
Culture shock! When encountering a new culture: • The old rules for figuring things out don’t work any more • Things seem strange and unfamiliar • You have to learn new rules that work in the new environment
Surprise Others’ reaction Learning Responding Advice for success • Expect some culture shock (it’s normal) • Understand the learning process
Advice for success (cont.) • Don’t leap before you look: • Understand how your library’s culture works to avoid major mistakes
3 levels of culture • Level 1: artifacts (detectable behaviour and processes) • Level 2: stated values (conscious and documented goals, philosophies, etc) • Level 3: assumptions (unconscious, taken for granted beliefs and feelings)
How to interpret what you see • Behaviour doesn’t always match stated values: confusing for newcomers • Interpret behaviour by examining underlying assumptions in your organization’s culture
Figuring out your new culture • Observe, ask questions about • Physical space/layout • Stories/history • Structure and procedures • Etc • See handout for suggestions
More advice for success • Be proactive: don’t rely on others • Come up with a strategy to get what you need to do well • Ask questions: be specific
More advice for success (cont.) • Take advantage of being new: ask naïve questions • Don’t take early conflict or mistakes personally: they result from culture shock • Find and use a support network
More advice for success (cont.) • Find a mentor • Seek feedback, both formal and informal • Set realistic goals; be patient • Recognize successes as well as mistakes: stay positive
What is success? Functioning well NOT Fitting in
Angela Madden amadden@wlu.ca Joanne Oud joud@wlu.ca