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The Role of I.T. In Full Operational Leasing

The Role of I.T. In Full Operational Leasing. Shoaib Sheikh – European MD Bynx Europe Limited 23 rd October 2008. Who are Bynx?. A leading business solutions and software supplier to the global automotive leasing sector. Romanian Development Centre. Mature Modular Product. CEE Presence.

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The Role of I.T. In Full Operational Leasing

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  1. The Role of I.T.In Full Operational Leasing Shoaib Sheikh – European MD Bynx Europe Limited 23rd October 2008

  2. Who are Bynx? A leading business solutions and software supplier to the global automotive leasing sector. Romanian Development Centre Mature Modular Product CEE Presence Multi-lingual

  3. Global Presence United Kingdom Deutschland France Nederland Portugal España Slovensko Sverige Kypros Ceska Republika Italia Polska Europe USA Cincinnatti Africa Suid Afrika Zimbabwe Uganda Kenya Zambia Australasia Sydney Melbourne

  4. Agenda • Current Situation • Key Performance Indicators (KPI’s) • Modern Software • Customer IT Transformations • Adoption of IT • Conclusion

  5. Traditionally • Legacy Systems • Grown up over time • Different technology • Duplication of data • Heavily supported by spreadsheets • Good ‘shop window’! • Activities in silo’s • People reliant • High head count ratio.

  6. KPI’s - In Today’s World • Asset value under management • Enquires/Quotes/Order • Ratio of vehicles per employee • Profit per contract/vehicle • Vehicle Residual Risk • Managing Resale Value • Whole Life Costs / TCO • What is my vehicle doing? What is it costing me?

  7. Benefits of IT – Modern Software • Efficiency • Integration of Processes • Accessibility to 3rd Parties • New Products and Processes • Compliance • Reporting • Speed • In-life Management • Customer & Supplier Experience.

  8. Reporting Dashboard Through the use of a Portal or Portlets. Real-time access to databases

  9. BynxFleet - Total Solution Self-Service Customer Services Business Support Customers Account Handling Product New Business Call Centre Finance Fleet Administration Drivers Risk Suppliers Vehicle Acquisition Systems

  10. Customer IT Transformations • Ability to win new business (1:8) • Quote to Order throughput (25k-2wks) • Cost efficiency – 35–50% • Contract Amendments – 2 days! • 160 quote turnaround (33%) • Transition from in-house to external • Multi-country & acquisitions • FSVL for LVC & HGV • 3 x Vehicle growth (500 > 2000) • Turnover 2m > 12m.

  11. Adoption of I.T. • Part Process • Front Office • Back Office • In-House Servers / Hosting.

  12. Conclusion • New Product & Services • Scaleable • IT Liberates • Vision.

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