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History of Management Systems ISO - IAEA

History of Management Systems ISO - IAEA. Regional Training Course on Transition to IMS Approach Supporting the Development of a Strong Safety Culture Jiujiang City 8-12 November 2010. Albert Frischknecht Swiss Federal Nuclear Safety Inspectorate (ENSI). History of ISO 9001 development

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History of Management Systems ISO - IAEA

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  1. History of Management SystemsISO - IAEA Regional Training Course on Transition to IMS Approach Supporting the Development of a Strong Safety CultureJiujiang City 8-12 November 2010 Albert Frischknecht Swiss Federal Nuclear Safety Inspectorate (ENSI)

  2. History of ISO 9001 development EFQM, short outline History of IAEA Requirements on (Quality-) Management Systems Content

  3. History of ISO 9001 World War II Quality problems in the military area  Quality Standards, Procedures, Inspections 1946 Delegates from 25 countries met in London to create a new international organization with the objective „to facilitate the international coordination and unification of industrial standards“ 1947 February 23 The new organization ISO began operations. ISO is a network of the national standards institutes of 163 countries (one member per country). The central secretariat is situated in Geneva, Switzerland.

  4. History of ISO 9001 ISO-9000:1987 First international quality standard. Influenced by different defense (military) standards. Emphasis on conformance with procedures rather than the overall process of management. • Write procedures, comply with rules. Quality was assured by checking the quality of the final product.

  5. History of ISO 9001 ISO-9001:1994 ISO-900: Model for quality assurance in design, development, production, installation and servicing 9002: Model for quality assurance in production, installation and servicing 9003: Model for quality assurance in final inspection and test Requirement for a quality manual 20 Elements for quality Very formalistic  burocracy

  6. History of ISO 9001 ISO 9001:2000 Revision based on a global survey in 1997 • Combination of ISO 9001, ISO 9002, ISO 9003 • Simple language and terminology • Adress customer satisfaction more strongly • Describe activities using a process model approach • Improve compatibility with other standards • There is more reliance on trained, competent people, less emphasis on procedures for their own sake ISO 9004: Guidance on improving perfomance (effectiveness and efficiency) of an organization and satisfaction of interested parties.

  7. History of ISO 9001 ISO 9001:2008the current standard No new requirements. Clarifications in text. Better ISO 9001 and ISO 14001 integration. ISO 9004:2008: Managing for the sustained success of an organization

  8. EFQM In 1988 fourteen CEOs of european companies joined forces to develop a Management tool that would increase the competitiveness of European organisations. Supported by the European Commission in the European Quality Promotion Policy, the founding members created the EFQM Excellence Model: • To stimulate and assist management teams in adopting and applying the principles of organisaTo improve the competitiveness of European Industry • To close the gap of competitiveness between Europe and the USA and Japan Source: http://www.efqm.org/en/

  9. EFQM The EFQM Excellence Model is being implemented by over 30 000 organisations in the world. It is a non-prescriptive assessment framework that can be used to gain a holistic overview of any organisation regardless of size, sector or maturity. Typical benefits of using the EFQM Excellence Model include:

  10. EFQM

  11. EFQM The EFQM Excellence Model bases on eight fundamental concepts of excellence: • Achieving Balanced Results • Adding Value for Customers (interested parties) • Leading with Vision, Inspiration & Integrity • Managing by Processes • Succeeding through People • Nurturing Creativity & Innovation • Building Partnerships • Taking Responsibility for a Sustainable Future

  12. EFQM External Assessment: Strengths and potentials for improvement for Enablers: • Aproach (established, integrated • Implementation (systematic, status) • Assessment and improvement (indicators, learning and creativity, improvements) Results: • Relevance and avail • Performance

  13. IAEA • 1978 Quality Assurance for Safety in Nuclear Power Plants • A Code of Practice

  14. IAEA

  15. IAEA • 1988 Code on the Safety of Nuclear Power Plants: Quality Assurance

  16. IAEA

  17. IAEA • 1996 Quality Assurance for Safety in Nuclear Power Plants and other Nuclear Installations

  18. Management Processes Assessment

  19. IAEA • 2002 Comparison IAEA 50-C/SG-Q ↔ ISO9001:2000

  20. IAEA • 2002 Comparison IAEA 50-C/SG-Q ↔ ISO9001:2000

  21. IAEA

  22. IAEA 2006 2006 2009

  23. IAEA The objective of this publication is to define requirements for establishing, implementing, assessing and continually improving a management system that integrates safety, health, environmental, security, quality and economic elements to ensure that safety is properly taken into account in all the activities of an organization. . . . The main aim of the management system shall be to achieve and enhance safety by: — Bringing together in a coherent manner all the requirements for managing the organization; — Describing the planned and systematic actions necessary to provide adequate confidence that all these requirements are satisfied; — Ensuring that health, environmental, security, quality and economic requirements are not considered separately from safety requirements, to help preclude their possible negative impact on safety.

  24. IAEA GS-R-3 The management system shall be used to promote and support a strong safety culture by: — Ensuring a common understanding of the key aspects of safety culture within the organization; — Providing the means by which the organization supports individuals and teams in carrying out their tasks safely and successfully, taking into account the interaction between individuals, technology and the organization; — Reinforcing a learning and questioning attitude at all levels of the organization; — Providing the means by which the organization continually seeks to develop and improve its safety culture.

  25. GS-R-3 2013 Time (Integrated) Management Systems Safety & Performance Quality Management GS-R-3 2006 Quality Assurance 50-C-Q 1996 Quality Control 50-C-QA 1985-88 IAEA – ISO 9001 ISO 9001:2008 ISO 9001:2000 ISO 9001:1987

  26. ? ? ? Questions?

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