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Getting Employees and Management Excited About EMS

Getting Employees and Management Excited About EMS. City of Dallas March 28, 2006. City of Dallas. Population of 1.2 Million City Manager Form of Government 13,000 Employees 55 “Industrial” Facilities 2 Wastewater Treatment Plants 3 Water Treatment Plants Landfill and Transfer Stations

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Getting Employees and Management Excited About EMS

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  1. Getting Employees and Management Excited About EMS City of Dallas March 28, 2006

  2. City of Dallas • Population of 1.2 Million • City Manager Form of Government • 13,000 Employees • 55 “Industrial” Facilities • 2 Wastewater Treatment Plants • 3 Water Treatment Plants • Landfill and Transfer Stations • Airports • Zoo • 6 Major Service Centers • 4,600 Vehicles

  3. Why EMS at the City of Dallas? • Pre 2000 • Compliance Concerns • No Focal Point • Minimal Training • Few Policies/Directives • Need to Enhance Compliance Monitoring • 2000–2003 • Decided to Use EMS • Positions Funded but EMS Implementation Slow; Focus on Public Education

  4. Why EMS at the City of Dallas? • Fall 2003 • 4 Weeks of Media Coverage of Environmental Issues at Service Centers • EPA Enforcement Order Issued • Office of Environmental Quality Established Reporting to City Manager’s Office

  5. City of Dallas EMS • Implement an ISO 14001-Based EMS Across 11 City Departments • Focus of the EMS Is to Reduce the City’s Impact on the Environment • Compliance Is a Portion of the EMS • Purpose Is to Institute a Cultural Change in the Management of Environmental Issues Across the City

  6. EMS Departments

  7. EMS Expectations • Employees Understand Environmental Impacts of Daily Activities • Improved Compliance • Management Involvement and Commitment • Cooperation/Collaboration Between City Departments • Cost Savings • Enhanced State and FederalAgency Relationships

  8. EMS Benefits To Date • Systematic Identification of Compliance “Gaps” • Employee Awareness and Participation • Providing Contractor Environmental Awareness • Eliminating of “Over” Purchasing or Collection of Goods • Identification of Route Causes of Spills Has Led to Spill Reduction

  9. Messages that Work • Compliance • Identification of Compliance Requirements • Improved Compliance/Reduce Compliance Burdens • Cost Savings • Identify Efficiency Improvements • Employee Participation

  10. Communication of EMS • Communication of EMS to Thousands of Employees with Varying Levels of Involvement • EMS Communication Messages and Techniques Vary Based On Audience • Council • Executives • City Employees • Outside Parties (Contractors, Media, Citizens)

  11. Communication of EMS • City Council • Briefings to the Transportation and Environment Committee Annually • Adoption of EMS Policy – January 2005 • City Executives • Executive Management Environmental Policy Committee • EMS Communication Subcommittee • Monthly Reports to Department Directors and City Managers Office on Progress of EMS • Review Results of Environmental Compliance Audits Upon Completion

  12. Communication to City Employees • City Wide Environmental Review • Determine How the City Affects the Environmental by Activity • Conduct City Wide Workshops for Employees • Opportunity to Discuss and Participate • How Do You Conduct this Activity? • How Does It Impact the Environment? • What Should the City Focus on First? • How Could the Activity Be Done Better?

  13. EMS Employee Communication Plan • Target Messages/Target Audiences • “Brand” EMS Program • Brochures • EMS in One Year Calendar • New EMS Video • EMS Training • Departmental Training • Citywide EHS Seminar Every 6 Months • Annual Environmental Workshop • Recognition Program • Immediate Recognition of Field Staff with Hats • Performance Plans

  14. EMS “Brand”

  15. EMS Calendar

  16. Employee Environmental Awards

  17. Operations Performance Plan “Performs work in a manner that eliminates or minimizes environmental impacts. Prevents spills before they occur by implementing pollution prevention practices. Minimizes impacts from spills by following appropriate containment, clean up, and reporting guidelines. Seeks to continually improve environmental performance of the facility.”

  18. Management Level Performance Plans “Ensures that staff performs work in a manner that protects the environment, prevents pollution, minimizes wastes, and is in compliance with environmental regulations. Promotes beyond compliance practices, including recycling, reuse, reduction in the use or quantity of hazardous materials, sustainable and green design, conservation, and use of cleaner technologies. Seeks to continually improve environmental performance.”

  19. What’s Working/Barriers • What’s Working • Cooperation/Learning Between City Departments • Environmental Improvements • Employee Understanding • Barriers • Other Large Citywide Initiatives • Middle ManagementUnderstanding andCommitment • Training • Language

  20. What’s Next • EMS “Movie Premier” • “Green” Carpet, Popcorn, Autographs • EPA/TCEQ Participation • Scheduled During Normal Director’s Meeting • Start Adopting Objectives and Targets • City wide and Individual Facility • Develop/Train Internal Audit Team

  21. Contact Information Jill Jordan City Manager’s Office Jill.jordan@dallascityhall.com Laura Fiffick Office of Environmental Quality laura.fiffick@dallascityhall.com (214) 670-5942

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