90 likes | 100 Views
Operations Update. CASA Follow Up Subscription Order Process CASA Follow Up Reminder Letters. CASA Follow Up Subscription Order Process. From September 1st 2004 Campus & School Anniversary Orders may be placed through Moet Anniversary orders are year 2 & 3 orders of a 36 month agreement
E N D
Operations Update • CASA Follow Up Subscription Order Process • CASA Follow Up Reminder Letters
CASA Follow Up Subscription Order Process • From September 1st 2004 Campus & School Anniversary Orders may be placed through Moet • Anniversary orders are year 2 & 3 orders of a 36 month agreement • Initial orders cannot be placed on Moet currently. These must be submitted manually via APLQuest. • Note: Additional Product Orders can only be placed at the anniversary and can not be placed mid term. • The previous subscription follow-up enrolment form will no longer be accepted by APOC
CASA Follow Up Reminder Letters • The Campus and School programs allow our customers to opt for 3 years contract with either upfront payment or annual payment • For annual payment, customers are to submit the follow-up orders to Microsoft at the anniversary date • Reminder letters to customers for follow up subscription orders have been introduced • Intended as a reminder for overdue orders and will be sent to the end-customers during the 1st week after the anniversary date • The LAR will be copied in this reminder