SUPERSTORM SANDY Boots on the Ground

1. SUPERSTORM SANDYBoots on the Ground The Tampa Bay EMAC response Nov. 9 – 20, 2012

2. Superstorm Sandy

3. The affected area

4. The EMAC process • Notification • Recruitment • Application (offer) • Verbal/Written authorization • Documentation / Reimbursement

5. Departure … and arrival

6. The daily grind…

7. The sheltering/SNS situation

8. Sheltering progress

9. Here come the supplies

10. The larger support equipment

11. Keeping tabs on things

12. Getting the word out • A public information officer? Really? • Communicate with leaders back home • Communicate with public through media • Document the process

13. Communicate with leaders • Blog – http://pinellasem.tumblr.com • Used by responding agencies for intel • NYC OEM • City of Boston • State of Texas • Florida Region 4

14. Communicate with the public • We didn’t get hit, but we saw the lessons learned • Work with the media to tell the story • News Releases • Phone Interviews • Let tech do the talking • Skype Interviews

15. Document the process • The blog captures the action • Pictures can be shared • News stories build the history

16. Dealing with Donations • Three functions for section: • Goods/services being donated to Logistics Center for general issue • Ask other city organizations for above needs • Search of other sections within Logistics Center for needs to be filled by donation

17. The big players • Logistics Center • EOC – Donation Coordination Team • Red Cross • Salvation Army • Goodwill • Others • Mayor’s Fund

18. Where did donations come from? • AidMatrix • FEMA product allowing posting of donations/needs • Donated funds to Mayor’s Fund to purchase needs • Indirect contact donations • Direct contact donations • E-team inputs • Daily conference calls

19. Major issues • Offers of goods/services, but not as a donation • Warehousing • Distribution • Transportation • Small quantities of items • Perishable items • Food Bank, First Harvest

20. Mission within a mission • New York City Welfare mission • Coney Island • The Rockaways • The ESF 8 mission began Nov. 10

21. Mission Objectives • Plan, staff, and execute a New York City Department of Health response to provide for the immediate care for the citizens of Rockaway. • Assigned resources will grid and make direct contact with residents of identified high rise apartment buildings.

22. Phoenix NIMO>Type 3 IMT

23. Rockaway Type 3 IMT The Type 3 Incident Management Team was made up of 2 people from Florida, 4 people form Maine and 4 people from Illinois. IC – FL Safety – ME Liaison- IL OSC- IL; Deputy OSC (2) ME PSC-FL; Deputy PSC- IL SITL - NYC LOGS – (2) IL, ME

24. Ops Briefing

25. Job Assignments – 6 Groups National Guard 30 EMT/Ambulance 10 (FEMA-AMR) NYPD 2 NYC Heath Dept 2 • Sanitarians (DMAT was also a group @ the ICP and CVS began delivering scripts at the end of the mission)

26. Products • IAP daily • Maps • Daily AAR • Reports • Signs • Debrief/After Action/Close Out

27. Meetings • Tactics Meeting/Planning Meeting • Operations Briefing • Group Assignments • End of Day- After Action/Tactics

28. Lessons Learned • Getting there • Dedicate a team member to work with incoming EMAC teams • Lodging, food, preliminary briefings • Dedicate staff to assist with training upon arrival

29. Lessons Learned • People first • Ensure job descriptions are up to date and use those to assist EMAC Teams • Ensure procedures are spelled out in Reader’s Digest form (Simplified guides that ensure all steps are followed) • Know who is in charge – reduce the number of tails wagging the dog!

30. Lessons Learned • Staying up to date • Shift briefings are critical to developing IAP • Share all briefing materials with EMAC deployed teams • Prepare for high tech and low tech options

31. Lessons Learned • Important needs • Position specific e-mails vs. personal e-mails • Working out of cars can be difficult • Bring a PIO to ensure communication back home

32. Lessons Learned • Most importantly: Semper Gumby

33. The biggest lesson QUESTIONS?