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ELISA – ECM in SaaS mode I.R.I.S. & Cetrel

ELISA – ECM in SaaS mode I.R.I.S. & Cetrel. Agenda. Challenges of ECM today The information & volume challenge – our SaaS approach I.R.I.S. & Cetrel : a strategic partnership. ELISA, a Modular Service Offering E-Folder, E-Archive and E-Collaboration. Get a taste of ELISA.

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ELISA – ECM in SaaS mode I.R.I.S. & Cetrel

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  1. ELISA – ECM in SaaS modeI.R.I.S. & Cetrel

  2. Agenda Challenges of ECM today The information & volume challenge – our SaaS approach I.R.I.S. & Cetrel: a strategic partnership ELISA, a Modular Service Offering E-Folder, E-Archive and E-Collaboration Get a taste of ELISA

  3. Volume…Cost…Productivity… Challenges of ECM today

  4. The Volume Challenge “We spent in 2009 € 200’000 on paper, and € 400’000 on physical Storage” Testimonial from a major Luxembourg FundAdministrator

  5. Some Numbers… Companies spend $20 to file a document, $120 to find a misfiled document, and $220 to reproduce a lost document. 7.5% of all documents get lost; 3% of the remainder get misfiled. Professionals spend 5 to 15% of their time reading information, but up to 50%looking for it. A document is copiedin average 19 times. There are over 4 trillion paper documents in use in the U.S. alone, growing at a rate of 22% per year.

  6. The Information Challenge

  7. Our Proposal ELISA is dedicated ECM SaaS solution for companies willing to improve their Information Management while staying financially and operationally focused on their core business.

  8. A strategic partnership…

  9. Company Introduction I.R.I.S.

  10. Company Introduction CETREL CETREL S.A. was founded in 1985 and is a Luxembourg Based company owned in equal shares by a Luxembourgish bank consortium and the Swiss SIX Group. CETREL acts as Business Process Outsourcing partner: • The national interbank direct debit clearing “DOM” • The secure messaging for regulatory reporting ”SOFiE” • The multi-bank payment tool “MultiLine” • The service application for Financial Reference Data • The certification authority “LuxTrust”

  11. PSF Status: Regulated Outsourcing • I.R.I.S. and CETREL are • Professional of the Financial Sector (PSF) • Authorization for outsourcing • Controlled by the Luxembourg Financial Markets Authority (CSSF) • Enforces a secure and confidential processing of outsourced services

  12. I.R.I.S. & CETREL partnership • I.R.I.S. • Key player in the field of ECM and IDR in different industry sectors • Combination of Software Editor and Integrator competencies • Strong local and international presence for consulting and delivering technical support • CETREL • Operator for the payment & card industry • Confidentiality of information • State of the art IT infrastructure • Sophisticated support and help desk services • Enforceable SLAs

  13. ELISA A Modular Service Offering

  14. ELISA E-Folder A modular offering ELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management. ELISA E-Archive ELISA E-Collaboration

  15. ELISA E-Folder A modular offering ELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management. • Highly secured electronic repository for files • Individual storage space • Secure document exchange • Advantage • Integration in existing business applications to create innovative ways of interaction

  16. ELISA E-Archive A modular offering ELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management. • Create and manage an electronic archive • Centralize documents from various sources such as paper, email, office applications • Search and retrieve documents on-line • Advantage • Customized archive structure according to business requirements

  17. ELISA E-Collaboration A modular offering ELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management. • Document Collaboration Platform, documents can be modified, routed and securely shared • Definition of workflows and tasks allocations • Seamless integration with office and business applications • Advantage • Customized Collaboration Platform according to business logic

  18. A business-centered solution ELISA includes advanced search capabilities and enhanced functionalities such as the automatic reclassification of documents, annotations and workflow. Autonomy Classification Integrated with existing systems Enhanced search Centralization Increase productivity Reduce costs Collaborative Workflow Security Confidentiality Innovative

  19. ELISA Architecture

  20. Standard SLA • 24/7 monitoring of infrastructure • Application availability 24/24 7/7 99,1% • Maximum downtime period of 24 hours at a stretch • Dedicated helpdesk • Regular review meetings • Statistics and reporting

  21. More than a technical solution ELISA is based on 3 pillars: a powerful & robust technology, operational excellence and a full range of professional services. • Highly secured IT systems • Management of access rights and user profiles • Confidentiality and guaranteed retention of information • Access via Internet, VPN or leased lines • State of the Art Technology • 24/7 Monitoring of infrastructure • Access to helpdesk • Dedicated Account Management • Service Level Agreement • Statistics and reporting • Operational Excellence • Expert ECM consultant • Customized Workflows • Document scanning services • Automatic indexation • Management of physical archives • Destruction of documents • Professional Services

  22. Customer Success Story (1/2)

  23. Customer Success Story (2/2) • Scanning Workshop • Scanner and Scanning software (I.R.I.S. Powerscan) • Document classification and index extraction (IRISXtract for Documents) • A scanning team to operate workshop • ELISA E-Archiving • Single repository • Access and views managed according to user profiles or user groups • Dedicated Searches • Leased Line • Next steps • Roll out to other departments (Private Banking, Legal, etc.) • Customer to establish “Center of Excellence” internationally - Redistribution of Archiving Solution to other entities within the group

  24. Conclusion ELISA, in SaaS-mode, allows dematerialization of documents, exchanges and processes faster than a traditional in-house approach. ELISA supports with a “pay-as-you-go philosophy” transparent and predictable costs. ELISA provides a one-stop-shop access to secure document lifecycle management.

  25. Get a taste of ELISA…

  26. Contact • Thank you for your attention ! Jonathan Lesieur ECM Account Manager Esther Neff Key Account Manager I.R.I.S. Financial Services S.A. I.R.I.S. (Luxembourg) S.A. 11, route des 3 cantons Bâtiment Alto L-8399 Windhof Luxembourg www.irislink.com Tel: +352 39 03 26 439 Fax: +352 39 03 26 99 Jonathan.lesieur@iriscorporate.com CETREL S.A. a SIX Group Company L-2956 Luxembourg www.cetrel.lu Tel: +352 3 55 66 225 Fax: +352 3 55 66 622 Esther.neff@cetrel.lu

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