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ESCALACION DE SERVICIOS CENTRO DE ATENCIÓN DE SERVICIOS (CAS) GUADALAJARA

ESCALACION DE SERVICIOS CENTRO DE ATENCIÓN DE SERVICIOS (CAS) GUADALAJARA. SUBDIRECTOR DE OPERACIÓN ING. JOSÉ LUIS VELASCO LAVIN TEL. OF. 01 (33) 36 78 38 20 Y 21 TELCEL 01 (33) 36 62 10 46 e-mail: jvlavin@telmex.com. GERENTE DEL CAS ING. JOSÉ MENDOZA RAMOS

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ESCALACION DE SERVICIOS CENTRO DE ATENCIÓN DE SERVICIOS (CAS) GUADALAJARA

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  1. ESCALACION DE SERVICIOS CENTRO DE ATENCIÓN DE SERVICIOS (CAS) GUADALAJARA SUBDIRECTOR DE OPERACIÓN ING. JOSÉ LUIS VELASCO LAVIN TEL. OF. 01 (33) 36 78 38 20 Y 21 TELCEL 01 (33) 36 62 10 46 e-mail: jvlavin@telmex.com GERENTE DEL CAS ING. JOSÉ MENDOZA RAMOS TEL. OF. 01 (33) 38 18 31 01 , CEL. 01 (33) 39 48 97 67 email: jmramos@telmex.com 20 hrs. S U P E R V I S O R E S D E L C A S 18 hrs. SUPERVISOR APROVICIONAMIENTO NUEVOS SERVICIOS ING. FERNANDO RUIZ CORTES TEL. (33) 3818 31 14 email:frcortes@telmex.com SUPERVISOR QUEJAS ING. RODOLFO OCHOA CASAS TEL. (33) 3818 31 22 email: ocrodolf@telmex.com 12 hrs. RECEPCION DE QUEJAS (33) 3669 0005 01 800 364 0500 SERVICIO LAS 24:00 HRS LOS 365 DIAS DEL AÑO Elaboró: Subgerencia de Calidad y Estadística ESCALACION DE SERVICIOS

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