General Fund Enterprise Business System (GFEBS)

1. General Fund Enterprise Business System (GFEBS) Control-M Workload Automation February 3, 2014

2. Richard Ransom Technical Manager Accenture Federal Services ARMY General Fund Enterprise Business Systems (GFEBS) Background: • Mr. Ransom is a Technical Infrastructure Manager in Accenture's Federal Services Health and Public Service Sector. He specializes in adapting emerging technologies and service delivery incorporating the ITIL framework and methodologies through process engineering and continuous improvements. He has extensive industry experience in working with clients in developing efficiencies, through planning, analyzing, and implementing various platforms in datacenter operations, infrastructure, architecture, and providing recommendations to performance enhancements • Experience Summary • Mr. Ransom’s experience consist of conducting technology assessments evaluating “as-is” environments and adapting best practices and recommendations for the “to-be” platform. Identifying process improvements strategy’s and enhancements in the business management of IT services, intelligence, and situational awareness • He has over 20 years of experience addressing IT and emerging technologies across varying business units • His has performed work with large organizations conducting transformation projects, consolidations, transitions, and presentations on best practices, processes, and procedures. Studies have consisted of IT shared services, applications and infrastructure support, and business continuity. Education • He holds a BS in Information Systems and Management; University of Maryland Functional Expertise: • IT strategy, alignment and planning • IT governance, organization and structure • IT assessment, transformation, best practices and performance management • IT infrastructure service support and delivery

3. Army General Fund Enterprise Business SystemsGFEBS GFEBS (General Fund Enterprise Business System) is a Web-enabled enterprise resource planning (ERP) system for the United States Army; the mission isto standardizes, streamline and share critical data across the Active Army, the ARNG and the USAR using the Systems Applications and Products (SAP) in Data Processing software, a COTS ERP solution. GFEBS replaced or absorbs more than 80 legacy accounting and asset management systems to standardize business processes and transactional input across the Army. GFEBS is one of the largest ERP systems in DOD supporting thousands of transactions each day. By July 2012, GFEBS completed the final Wave for Full Deployment to 227 sites supporting over 50,000 customers world-wide to facilitate the management of nearly $140 billion in the General Fund, and an additional $80 billion in Overseas Contingency Operations funds.

4. Workload Automation Control-M and GFEBS MAGIC QUADRANT Magic Quadrant for Job Scheduling Source: Gartner (April 2009)

5. Workload Automation Control-M and GFEBS • The Control-M Job scheduler supports the GFEBS system by automating SAP, Oracle database, Cron, and backups batch jobs. By selecting and implementing the tool, it eliminated the constant manual intervention needed to ensure completion of batch jobs and reduced time spent re-initiating jobs; additionally in supporting the warfighter, army personnel rely on the GFEBS system for accuracy in HR, funding, vendor pay, and payroll related activities; • The solution allowed GFEBS to maximize automation by providing cross-application and cross-platform scheduling capabilities, such as job dependencies, workload balancing, management by exception, and status-based job execution. The tool prevented scheduling problems/conflicts from developing into business problems by: • Predicting the batch flow for a specific dates • Enabling “what-if” scenarios so that you can accesses the impact of changes before implementing them • Provides a visual calendar of dates when jobs are scheduled, validating the accuracy of complicated scheduling rules • Presents trend analysis and enforces balanced workloads • Alerting team members on exceptions and shows business impact

6. Workload Automation Control-M Architecture

7. GFEBS Control-M Host Environment Development /QA/Staging Testing Path: • The development environment is used to test individual jobs and process chains in Control-M. QA systems are used to test migration strategy of jobs / process chains. Staging Systems are the final test path before promotion to production and is used to test the entire set of jobs / process chains to verify that they will run as expected in production. Testing Jobs, Dependencies, Frequency, Alerts: • We use Control-M to create, schedule, and monitor ECC and XI batch jobs and execute BI process chains. Additionally, Control-M can also be used to monitor spawned ECC and XI jobs. The jobs in Control-M will be configured based on their current known dependencies with the following criteria: • Jobs selected for deployment are analyzed for additional dependencies • Where possible the additional dependencies will be included • Control-M utilizes the SMTP relay servers in the datacenters to send email alerts to the appropriate recipients and devices

8. GFEBS Control-M Application Architecture

9. GFEBS Control-M Modules Control-M/Enterprise Manager: • Primary focal point that brings these independents schedulers togetherperforming as a collection of client-server components that control and manage batch jobs: provides a single, centralized point of access and control that allows you to view, monitor, manage, and intervene in batch flow processing across the entire enterprise; (GUI) provides the main interface to your real-time batch environment Control-M/Server • Scheduling engine that handles job scheduling and processing needs that can be used in the Control-M environment. Several instances of Control-M/Server can be installed in a Control-M environment. Each Control-M/Server is responsible for scheduling individual jobs, managing job processing flows, and notifying Control-M/EM of job statuses Control-M Control Modules • Control-M control modules (CMs) enable Control-M/Agents to interface with external applications. Control-M/Control Module for SAP enables you to manage both the traditional SAP, planned and automated processes, and the unpredicted real-time, event-driven dynamic job submission • Control-M/CM for AFTControl-M for Advanced File Transfer (AFT) is an FTP/SFTP client that enables you to watch and transfer files from a local host to a remote host, a remote host to a local host, or a remote host to another remote host

10. Control-M Training Highly Recommend WBT or Classroom Training • BMC Control-M/Enterprise Manager 7.0: Foundation (Control-M Schedulers) • An introductory course designed to teach basic concepts of distributed Control-M, and to familiarize you with the functionality of Control-M/Enterprise Manager and the companion scheduling product, Control-M/Desktop • Brought our support team up to speed and familiarized them on usefulness of the tool BMC Control-M Administration 7.0 • Hands-on practice in the setup, administration, and customization options of BMC Control-M/Enterprise Manager (Control-M/EM), Control-M/Server, Control-M/Agent, Control-M Control Modules, Control-M/Forecast, and BMC Batch Impact Manager; understand the monitoring and management of the enterprise batch scheduling environment.

11. BMC Control-M Account Management Beginning with plan, design, build and deploy, the BMC account management relationship is vital Accenture/BMC jointly committed to ensuring project was successful Held regular touch points on our progress Visits by BMC SME for engagement with team administrators and system architects

12. Benefits to Accenture and GFEBS • Interoperability within PEO-EIS PM Organizations • Interoperability with GFEBS Remedy ITSM Service Management System • Accenture/BMC Strategic Partnership • Optimization of Staff Performance Benefit • Complete full migration from SAP to Control-M for the payroll process. • Eliminated the need to monitor the process which takes place from Thursday thru Monday bi-weekly. • Enable us to check for false positives by self-defined add-on steps. • Immediate status update/notification on each steps specified in job chain. • Monitor files at Unix/OS level for file receive/transfer between partners.

13. Questions and Answers