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ESRD-CAHPS Field Test

ESRD-CAHPS Field Test. Beverly Weidmer, M.A. RAND Corporation CAHPS RAND Team. Purpose. To assess how well the instruments are working among in-center hemodialysis patients in a variety of dialysis centers To assess different modes of survey administration. Overview. ~15-20 facilities

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ESRD-CAHPS Field Test

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  1. ESRD-CAHPS Field Test Beverly Weidmer, M.A. RAND Corporation CAHPS RAND Team

  2. Purpose • To assess how well the instruments are working among in-center hemodialysis patients in a variety of dialysis centers • To assess different modes of survey administration

  3. Overview • ~15-20 facilities • Sample=2140 patients • Surveys to be completed by telephone only or mixed mode (mail with phone follow-up) • Expect 1200 completes (900 English, 300 Spanish) • Data collection will take place in May-June 2004 • RAND will collect data

  4. Data Collection Overview • Will test 2 data collection modes (telephone only and mail with phone follow-up) • 600 interviews will be completed by mode • Telephone interviews will be conducted using computer-assisted telephone interviewing (CATI) • Interviews will take approximately 30 minutes • Respondents will be given specific instructions in cover letter about getting assistance from family and friends

  5. Data Collection Modes (1) • Telephone only • Advance notification letter • Telephone Interview • Reminder Letter • 800 number available • Up to 10 attempts

  6. Data Collection Modes (2) • Mail with Phone Follow-Up • Mail survey with cover letter • Reminder Letter • 2nd mail out of survey • Telephone follow-up • 800 number available • Up to 10 attempts

  7. Follow-Up Interview • Conducted with 200 respondents from each data collection mode • Attempt to determine and compare the kind of help received in completing the survey • Interviews will take approximately 10 minutes

  8. Criteria For Selecting Facilities • Different regions (NW/SW/NE/SE) • Rural, urban and suburban facilities • Small, medium and large facilities • Dialysis organization facilities and independent facilities • Facilities that have fielded own surveys and facilities that have not • Facilities that meet racial/ethnic sampling targets

  9. Criteria For Selecting Patients • Currently dialyzing • In-center hemodialysis patients • At least 3 months experience with in-center hemodialysis at current facility

  10. How will patient sample be drawn? • Electronic patient lists will be submitted to the CAHPS team • CAHPS team will randomly select sample of patients • For small facilities, all patients will be included in survey • CAHPS team will randomize patients to data collection mode

  11. Analysis • Psychometric analysis to assess how well individual survey items are performing • Compare Spanish to English to assess whether Spanish version of instrument is performing like the English version • Assess effectiveness of data collection modes • Assess factors that may have affected variation in response rates across facilities

  12. How will field test results be used? • Revise instruments • Improve translation • Make recommendations for data collection approach that should be used • Make recommendations for improving response rates • Make recommendations for how data can be used

  13. Interested in participating? • If your organization is interested in participating in the field test, please contact: Beverly Weidmer RAND Corporation (310) 393-0411, ext. 6788 (310) 451-6921 Beverly_Weidmer@rand.org

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