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Writing Reports and Proposals. Learning Objectives. Explain how to adapt to your audiences when writing reports and proposals Name five characteristics of effective report content List the topics commonly covered in the introduction, body, and close of formal reports. Learning Objectives.
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Learning Objectives • Explain how to adapt to your audiences when writing reports and proposals • Name five characteristics of effective report content • List the topics commonly covered in the introduction, body, and close of formal reports
Learning Objectives • List six strategies to strengthen your proposal argument • Identify five characteristics of effective writing in online reports • Briefly describe three report elements that can help readers find their way in long documents
Reports and Proposals • Be sensitive to their needs • Build strong relationships • Control style and tone
Sensing Audience Needs • The “You” attitude • Sense of etiquette • Positive emphasis • Bias-free language
Building Relationships • Language • Content • Credibility
Controlling Style and Tone • Formal and informal tone • Information • Situation • Report length • Audience
Composing Reports and Proposals • The introduction: context, subject, purpose, main ideas, and tone • Body sections: presentation, analysis, interpretation, and support • Concluding section: benefits, main points, structure, and action items
Drafting Report Content • Accurate • Complete • Balanced • Clear and logical • Documented properly
Authorization Opportunity or Purpose Scope of Coverage Background Sources and Methods Terms and Definitions Limitations Report Organization Report Introduction
The Report Body • Explanations of problem or opportunity • Facts, statistics, and trends • Results of studies or investigations • Discussion and analysis of potential actions • Advantages, disadvantages, costs, and benefits
The Report Body • Procedures or steps in a process • Methods and approaches • Criteria for evaluating options • Conclusions and recommendations • Support for conclusions and recommendations
The Report Closing • Summary • Conclusions • Recommendations • Action plans
Content of Proposals • The AIDA Plan • Introduction • Body • Closing
Strategies for Success • Demonstrate your knowledge • Provide concrete examples • Research the competition • Offer a workable proposal • Relate to needs of the audience • Package your proposal attractively
Proposal Introduction • Problem or background • Proposed solution • Scope or delimitations • Organization
The Proposal Body • Proposed solution • Work plan • Qualifications • Detailed costs
The Proposal Closing • Key points • Benefits and merits • Qualifications • Commitment
Drafting Online Content • Build trust with intended audiences • Adapt content for global audience • Use in a concise, skimmable format • Compose effective links • Use search engine optimization
Collaborating on Wikis • Forgo traditional expectations • Edit and improve each other’s work • Use templates and formatting options • Apply the appropriate tools • Practice in the “sandbox”
Three-Step Wiki Process • Creating a wiki • Adding content • Revising content
Guiding the Readers • Headings and links • Transitional devices • Previews and reviews
Technology for Reports and Proposals • Templates • Embedded and linked documents • Electronic forms • Electronic documents • Multimedia documents • Proposal-writing software