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Writing and Completing Business Reports and Proposals. Three-Step Writing Process. Planning Writing Completing. Writing Reports and Proposals. Format Length Order Structure. Format and Length. Preprinted form Letter Memo Manuscript. Overall Approach. Direct approach
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Writing and Completing Business Reports and Proposals Business Communication Essentials
Three-Step Writing Process • Planning • Writing • Completing Business Communication Essentials
Writing Reports and Proposals • Format • Length • Order • Structure Business Communication Essentials
Format and Length • Preprinted form • Letter • Memo • Manuscript Business Communication Essentials
Overall Approach • Direct approach • Receptive audience • Open-minded audience • Indirect approach • Skeptical audience • Hostile audience Business Communication Essentials
Informational Report Structures • Importance • Sequence • Chronology • Spatial orientation • Geography • Category Business Communication Essentials
Analytical Report Structures • Audience members • Receptive • Skeptical • Focus • Conclusions • Recommendations • Logical arguments Business Communication Essentials
Structuring Proposals • Solicited (direct approach) • Receptive audience • Recognized problem • Identified solution • Unsolicited (indirect approach) • Skeptical audience • Unrecognized problem • Proposed solution Business Communication Essentials
Organizing Visual Aids • Convey important points • Promote understanding • Increase interest levels • Balance visuals and words Business Communication Essentials
Multicolumn Head* The Parts of a Table Single Column Head Single Column Head Stub head Subhead Subhead Row head Row head Subhead Subhead Total XXX XX XX XXX XXX XXX XXX XXX XX XX XX XX XX XX XX XX Source: (In the same format as a text footnote). *Footnote (for explanation of elements in the table). Business Communication Essentials
Preparation of Tables • Use common, clearly identified units • Use the same units for all items in columns • Label column headings • Separate rows and columns • Document data sources Business Communication Essentials
Line and Surface Charts • Show changes • Indicate relationships Business Communication Essentials
Preparation of Bar Charts • Compare items • Show changes • Indicate relationships • Show relative sizes Business Communication Essentials
Preparation of Pie Charts • Limit the number of slices • Arrange slices clockwise • Use a variety of colors • Show numbers or percentages Business Communication Essentials
Showing Relationships • Organization charts • Positions • Units • Functions • Flow charts • Processes • Procedures • Sequences Business Communication Essentials
Advantages Speed Accuracy Versatility Challenges Training Artistic skills Time requirements Computer-Based Visuals Business Communication Essentials
Composing Reportsand Proposals • Text and content • Degree of formality • Time perspective • Navigational clues Business Communication Essentials
Successful Reports • Accurate • Complete • Balanced • Structured • Documented Business Communication Essentials
Successful Proposals • Demonstrate your knowledge • Provide concrete examples • Research the competition • Prove that your proposal is workable • Adopt a “you” attitude • Package your proposal attractively Business Communication Essentials
The Introduction • Context or problem • Subject or purpose • Main ideas • Overall tone Business Communication Essentials
The Body Chapters • Present • Analyze • Interpret • Support Business Communication Essentials
The Closing Section • Emphasize main points • Summarize benefits • Reinforce structure • Group action items Business Communication Essentials
Additional Report-Writing Tasks • Choose the degree of formality • Establish time perspective • Reveal overall structure Business Communication Essentials
Completing Reportsand Proposals • Revising • Producing • Proofreading Business Communication Essentials
Components of Formal Reports • Prefatory parts • Text of the report • Supplementary parts Business Communication Essentials
Letter of authorization Cover page Letter of acceptance Title fly or title page Synopsis or abstract Table of contents Letter of transmittal Executive summary Prefatory Parts Business Communication Essentials
Text of the Report • Introduction • Body • Closing Business Communication Essentials
Supplementary Parts • Appendixes • Bibliography • Index Business Communication Essentials
Cover Title fly Title page Table of contents List of illustrations Copy of RFP Executive summary Letter of transmittal Components of Formal Proposals Business Communication Essentials
Text of the Proposal • Introduction • Body • Closing Business Communication Essentials
Reviewing Key Points • Writing reports and proposals • Structuring informational reports • Structuring analytical reports • Choosing visual aids • Completing reports and proposals • Understanding formal documents Business Communication Essentials