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Planning Reports and Proposals. Content and Layout. Informational Reports. Proposals. Analytical Reports. Frequency. Audience. Length and Complexity. Effective Reports and Proposals. Planning. Writing. Completing. Analyze Situation. Adapt to the Audience. Revise.
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Content and Layout Informational Reports Proposals Analytical Reports Frequency Audience Length and Complexity Effective Reports and Proposals
Planning Writing Completing Analyze Situation Adapt to the Audience Revise Gather Information Produce Compose the Message Select Medium Proofread Get Organized Distribute The Three-Step Process
Planning Informational Reports – Four General Categories Monitor and Control Operations Implement Policies and Procedures Demonstrate Compliance Document Progress
Summary Mission and Objectives Company and Industry Products or Services Market and Competition Management Marketing Strategy Creating Business Plans
Design and Development Operations Plan Overall Schedule Risks and Problems Financial Projections Financial Requirements Exit Strategy Creating Business Plans
Assess Opportunities Solve Problems Support Decisions Market Analysis Troubleshooting Feasibility Due Diligence Failure Analysis Justification Planning Analytical Reports – Three General Categories
Investigation Persuasion Responsibility Challenges of Analytical Reports
Focus on Conclusions Skeptical Audience Attitude Receptive Focus on Recommendations Focus on Logical Arguments Indirect Preferred Strategy Direct Methods of Organization
Advantages Disadvantages Easy to Use Possible Resistance Bottom-Line Driven Oversimplification Focus on Conclusions
Focus on Recommendations • Establish the need for action • Introduce the overall benefits • List the required steps • Explain each step more fully • Summarize the recommendations
Indirect Approach 2 + 2 = 4 Approach Yardstick Approach Skeptical Readers Hostile Readers Rational Approach Focus on Logical Arguments
Solicited Unsolicited Requested (RFP) Not Requested Audience Initiated Writer Initiated Types of Proposals
Solicited Unsolicited Expected Unexpected Direct Approach Indirect Approach Organizing Proposals
Introduction Body Conclusion Report Context Presentation Main Points Subject/Purpose Analysis Benefits Main Ideas Interpretation Structure Overall Tone Support Action Items Composing Reports and Proposals
Accurate Complete Balanced Clear and Logical Documented Properly Drafting Report Content
Authorization Opportunity or Purpose Scope of Coverage Background Sources and Methods Terms and Definitions Limitations Report Organization Report Introduction
The Report Body • Explanations of problem or opportunity • Facts, statistics, and trends • Results of studies or investigations • Discussion and analysis of potential actions • Advantages, disadvantages, costs, and benefits
The Report Body • Procedures or steps in a process • Methods and approaches • Criteria for evaluating options • Conclusions and recommendations • Support for conclusions and recommendations
Summary Conclusions Recommendations Action Plans The Report Closing
Attention Interest Introduction Solicited Proposal Unsolicited Proposal Body Closing Action Desire Content of Proposals
Demonstrate Your Knowledge Provide Concrete Examples Research the Competition Offer a Workable Proposal Relate to Your Audience’s Needs Present an Attractive Package Strategies for Success
Background Solution Scope Organization Proposal Introduction
Solution Work Plan Qualifications Detailed Cost The Proposal Body
Key Points Benefits Qualifications Commitment The Proposal Closing
Headings and Links Transitional Devices Previews and Reviews Readability Words Introductions Frameworks Sentences Summaries Relationships Paragraphs Overviews Guiding the Readers
Prefatory Parts Type of Report Type of Company Text of the Report Supplementary Parts Needs of Audience Length of Report Components of Reports
Cover Title Fly Title Page Authorization or Acceptance Transmittal Document Table of Contents List of Illustrations Synopsis or Abstract Executive Summary The Prefatory Parts
Introduction Body Closing The Text of the Report
Appendixes Bibliography Index Supplementary Parts