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Work Programme Analysis. St Loyes Foundation. Background & Context. St Loyes took over delivery September 2012 4 office locations across north Devon Almost 1000 clients 9 client groups Over 50 active Employer relationships Approx 50 referrals each month. Client Journey.
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Work Programme Analysis St Loyes Foundation
Background & Context • St Loyes took over delivery September 2012 • 4 office locations across north Devon • Almost 1000 clients • 9 client groups • Over 50 active Employer relationships • Approx 50 referrals each month
Client Journey Client referred by Local JCP Client has induction and individual assessment Client assigned Consultant 96% 100% Delivery design “Black Box” Aspirations, Needs, Barriers, Goal setting. Intervention Invention 85% 19% Job Start 26 weeks 13%
Contractual Targets • 9 Payment Groups, but only 3 groups targeted, PG1 – JSA 18-24 Yrs Old, PG2 – JSA 25+, PG6 – ESA Flow. • Targeted on % of referrals not attachments. • Dictate “Market Shift” • Also give good indication of weaknesses in delivery.
Targeted Performance – St LoyesWP Year 2 (April 2012 to date)
Specialist Provision for Work programme • St Loyeshave been delivering Specialist Health provision for Work Programme since July 2011. • Approximatly 200 clients receiving specialist help in getting back to work. • Working within Prime provider offices creating an on site specialist resource • Both Working Links and Prospects.
Future Challenges • Growing number of ESA clients. • Emphasis on regional economic climate. • Increasing demand for Specialist In Work Support staff. • Reduction in services and specialist intervention. • Increasing demand for austerity. • Increasing demand for Specialist services.
Summary • St Loyes intention to use its Specialist Skills to rectify the low Job Entry rate for ESA clients. • Attention needed on providing support for those that have gone into work to attain 26 weeks + sustainment. • “Black Box” facility of the contract needs a re-think to maximise the skill set of the team and St Loyes as a whole. • Market Shift would mean an increase in referrals. • Employers still play the crucial role.