Municipal Courts Department

1. Municipal Courts Department CORE SERVICE ASSESSMENT PRESENTATION March 3, 2011 Presented by: Barbara E. Hartle, Director and Presiding Judge

2. TABLE OF CONTENTS • ITEMPAGE • DEPARTMENT-LEVEL INFORMATION • Department Mission Statement3 • Management Organizational Overview 4 • Core Services Overview 5 • Department Summary Core Services Matrix 6 • COST CENTER 1600010001 (Administrative Services) • Core Services Overview8 • Cost Center Core Services Matrix9 • Core Services Analysis 10-11 • COST CENTER 1600020001 (Public Services) • Core Services Overview13 • Cost Center Core Services Matrix14 • Core Services Analysis 15-16 • COST CENTER 1600030001 (Court Operations) • Core Services Overview18 • Cost Center Core Services Matrix19 • Core Services Analysis 20-21 • COST CENTER 1600040001 (IT System Support) • Core Service Overview23 • Cost Center Core Services Matrix24 • Core Services Analysis 25-26 • COST CENTER 1600070001 (Judicial Operations) • Core Service Overview28 • Cost Center Core Services Matrix29 • Core Services Analysis 30-34 • REVENUE ANALYSIS • General Fund Revenue Overview36 • Special Fund Revenue Overview37 • Core Services Matrix (Special Funds)38 • Core Services Analysis (Special Funds)39-40

3. The Mission of the Municipal Courts Department is to provide an accessible legal forum for individuals to have their court matters heard in a fair and efficient manner, while providing a high level of integrity, professionalism and customer service.

4. GENERAL FUND: MANAGEMENT ORGANIZATION OVERVIEW ** Department anticipates that IT related FTEs will be reallocated to the IT Department.

5. GENERAL FUND: CORE SERVICES OVERVIEW ** See Special Fund info on p.37 reflecting additional 40 FTEs for Department • Provide Judicial Support • Maintain Dockets • Process Judicial Orders • Coordinate Alternative Sentencing • Enter Traffic/Non-Traffic Citations • Verify Warrants • Complete Booking of Class C Prisoners • Prepare Complaints • Scan Court and Case Documents into System • Process Bond Forfeitures and Appeals • Process Bankruptcy and Expunction Requests • Comply with State Document Retention Standards and fund Storage Contract • Expenditure Highlights: • Contract for Citation Books • Administrative Management • Facilities and Safety • Financial Services • Human Resources • Mail Services • Public Information Office • Training • Expenditure Highlights: • Private Security Contract • Payment of building utilities usage fees • Collect Fines & Fees , Provide Court Information and Process Court Actions at Central Location & 5 Satellites. • Process and Reconcile On-line and Kiosk Payments • Contact and Collect on Delinquent Payments (One Call Solution Center) • Process Bonds & Re-set Cases • Review Counter Transactions for Accuracy • Process Jail Bonds • Provide Support for Parking Adjudication • Prepare and Send Court Notices and Process Court Actions received via Mail • Expenditure Highlights: • Armored Car Contract • Arraignment Dockets • Jury Trial Dockets • Trial by Judge Dockets • Magistrate Services • Jail Arraignments/Trials • Parking Adjudication • Juvenile Dockets • Homeless Dockets • Impact Dockets • Civil Adjudication Court • Regular/Satellite Annex Courts • Mandated Court Services (Court Reporters, Court Interpreters, Court Appointed Lawyers) • Jury Summonsing (2 locations) • Administrative Support • Mandated Licensing/Training • System Administration • Application Support • Field Services • Data Management • Business Analysis • Management and Administration ** Department anticipates that IT related FTEs will be reallocated to the IT Department.

6. GENERAL FUND: SUMMARY CORE SERVICES MATRIX

7. Administrative Services Cost Center 1600010001

8. 1600010001: Core Services Overview ** The FTE's do not include (5) HR employees who have moved to HR due to consolidation, but the budget funding still remains in MCD.

9. 1600010001: Core Services Matrix

10. 1600010001: Core Services Analysis

11. 1600010001: Core Services Analysis

12. Public Services Cost Center 1600020001

13. 1600020001: Core Services Overview

14. 1600020001: Core Services Matrix

15. 1600020001: Core Services Analysis

16. 1600020001: Core Services Analysis

17. Court Operations Division Cost Center 1600030001

18. 1600030001: Core Services Overview

19. 1600030001: Core Services Matrix

20. 1600030001: Core Services Analysis

21. 1600030001: Core Services Analysis

22. IT System Support Cost Center 1600040001 ** Department anticipates that IT related FTEs will be reallocated to the IT Department.

23. 1600040001: Core Services Overview ** Department anticipates that IT related FTEs will be reallocated to the IT Department. * See Special Fund info on pg. 37 for 7 additional IT-related FTEs

24. 1600040001 : Core Services Matrix

25. 1600040001: Core Services Analysis (insert service detail worksheet here) (see other cost centers for example)

26. 1600040001: Core Services Analysis (insert service detail worksheet here) (see other cost centers for example)

27. Judicial Operations Cost Center 1600070001

28. 1600070001: Core Services Overview

29. 1600070001: Core Services Matrix

30. Cost Center 1600070001: Core Services Analysis

31. Cost Center 1600070001: Core Services Analysis

32. Cost Center 1600070001: Core Services Analysis

33. Cost Center 1600070001: Core Services Analysis

34. Cost Center 1600070001: Core Services Analysis

35. General Revenue and Special Fund Analysis

36. GENERAL FUND : REVENUE OVERVIEW • Revenue from TPIA Requests • Revenue from IT Reports ** Projected FY11 Revenue. (Does not include fines and fees collected and paid to the State quarterly)

37. SPECIAL FUNDS: REVENUE/EXPENDITURE OVERVIEW **Amounts reflected here are the Fund’s total revenues and total expenditures since the Program ‘s inception. (Revenues carry over) • Juvenile Case Manager Fund revenue consists of a $3.00 court fee collected for every paid conviction. • Senior Juvenile Case Manager (1) • Juvenile Case Managers (10) • Juvenile Case Manager Counselors (2) • Currently handle 10 HISD campuses • Truancy Dockets (4 per month) • Tobacco/Alcohol Awareness workshops • Service Referrals for client/family • Summer workshops and activities • Building Security Fund revenue consists of a $3.00 court fee collected for every paid conviction. • Municipal Court Security Officers (19) • Municipal Court Supervisors (2) • Protect the health and welfare of civilians and employees • Established Standard Operating Procedures and policies related to Building Security • Ensure courtroom management is efficient and conducive to expedient services. • Verify citizen information required as part of the deferred payment process, as well as other verification processes. • Current Proposed Legislation to raise fee by $1.00 • Technology Fund revenue consists of a $4.00 court fee for every paid conviction. • CourtView time/materials support • ICMS debt repayment • Website management • eQuery support (external stakeholder query application) • Desktop services • Call Center support • Server administration • TPIA requests and data reporting • Current Proposed Legislation to raise fee by $1.00

38. SPECIAL REVENUE FUNDS: CORE SERVICES MATRIX

39. SPECIAL REVENUE FUNDS: CORE SERVICES ANALYSIS ** Proposed legislation pending to raise both the Building Security and Technology fees by $1.00

40. SPECIAL REVENUE FUNDS: CORE SERVICES ANALYSIS