Linked Organisation of Local Authorities

1. LinkedOrganisation of LocalAuthorities Making LOLA concrete … GMIS conference – Santa Fe New Mexico June 12th – 16th

2. Agenda • What is LOLA • Malmö objectives • Citadel statement • Proposed projects 2011/2012 • Citadel on the Move • CAMPUS

3. L O L A

4. L O L A • LOLA (Linked Organisation of Local Authority ICT Societies “LOLA”) is a loose grouping of Associations that share common values which include: • Delivering public services • Publically accountable • Share experiences – good and bad • Share best practice • Try to avoid re-inventing the wheel • Voluntary contributions • Benchmarking • http://www.lola-ict.org • How tobecome more concrete

6. EU Citadel Statement Making Malmö ‘Real’ by Identifying What Local eGovernment Really Needs

7. How it started … • first steps on creating the statement • workshop at the SOCITM – conference Brighton 2010 • produce the basis for the online consultation • included InterregIVB North Sea ‘Smart Cities’ • gathered experts from across Europe • identify top actions LocGov need from National and EU decision-makersto better implement eGov

8. Ideas and lessons • Feedback used to launch a European-wide online public consultation (120 users; 18 countries all over Europe, including 64 organisations; 200 cities across 5 continents • Citadel Statement launch at ‘Lift off to Open Gov’ pre-conference 14th Dec, 2010 in Ghent, Belgium. • Integration of ideas provided by supporting partners

9. Whydid we need a “Statement”? … because Malmö didn’tbecame concrete

10. Malmö objectives- Nov 2009 Forward-looking eGov vision (by 2015) Key ‘Malmö’ objectives - next five years: • To empower businesses & citizens through • eGovernment services designed around users' needs • better access to information • active citizen involvement in the policy making process • To facilitate mobility in the single market • To enhance the effectiveness and efficiency of government services

11. About The ‘Citadel’ Statement The launch and declaration has been named ‘Citadel Statement’ for two reasons: • The word citadel derived from ‘cittaideale’ or ‘ideal city’ and stands for a fortress that is used to protect a city. • The launch event was in Ghent Citadel Park The Citadel Statement was signed December 14, 2010

13. The Citadel Statement Making Malmö ‘Real’ by Identifying • LocGov has the most direct contact with citizens • ‘Malmö Vision’ was not communicated effectively • Smaller communities finding it difficult to implement innovative ICT projects. • Supporting local e-government delivery activities needs to be a higher priority than it has been in the past

14. The Citadel Statement Making Malmö ‘Real’ by Identifying What Local eGovernment Really Needs • The signatories, believe that EU and National decision makers should look to LocGov to see how their e-Gov policies are being delivered in practice, and whether e-Gov programs are helping to improve service delivery • Based on extensive consultation across Europe, we proposed 5 core areas where European and national decision makers can provide support to improve local eGov.

15. 1. Common Architecture, Shared Services & Standards • Incorporate EU best practices into a common service delivery architecture (information, process and application-layer) that provides one common language and helps local governments share services and learn from other 'best practices' such as how to work with authentic registrations, how to create personalized access to services, etc. • Bolster this architecture by creating standards for government communication that helps citizens find their way in all governmental websites.

16. 2. Open Data, Transparency & Personal Rights • Show a commitment to making public data open and accessible by establishing repository of definitions that makes data consistent throughout Europe. • Develop clear guidelines and data models for the use of personal details about citizens. • Mandate five key areas where data can be shared nationally and across Europe by 2013. Areas could include: public service lists, standard information on citizens, standard information on businesses, transport timetables, environmental info, tourism and geodata (GIS-data).

17. 3. Citizen Participation and Involvement • Demonstrate political leadership and courage by actively championing the advantages now offered by ICT to improve the democratic process and facilitate citizen participation in decision-making across Europe. • Promote the value of co-designing services in conjunction with citizens as a first step in making government more people-focused. • Provide guidelines, training and methodologies on involving citizens in decision making and service design.

18. 4. Privacy and Identification of Individuals • Create a robust political and policy framework to address common privacy issues across Europe associated with personal data. • Provide protocols that enable the easy identification of individuals over the Internet and facilitate mobility by developing shared standards for the identification of people that makes it easier to travel and do business all over Europe.

19. 5. Rural Inclusion • Promote the concept of Broadband as a public utility that - like electricity and water - should be available to all communities no matter how small or geographically dispersed. • Enhance and improve the Broadband capacity of both rural and urban areas alike by supporting EU regulation to set a minimum standard for broadband access in all of Europe to be achieved by 2015. • Equality of access is an important precondition for the growth of superfast broadband - an economic necessity in today’s growing marketplace.

20. In addition … • call to provide greater support to local government around Shared Quality andBenchmarking and the Simplification of Processes • thesupporters hope this Call-to-Action becomes a ‘living document’ that continues to evolve in the run-up to 2015 in a manner that spurs local government to achieve better eServices for citizens.

22. The Citadel Statement didn’t die after the conference • April 4th, 2011 - supportingorganizationswereinvitedto Brussels • Eurocities(network of major European cities) • CEMR Council of European Municipalities • GCDGlobal Cities Dialogue • LOLALinked Organization of Local Authorities • EPMAEuropean Projects & Mgt • European Commission • Prince Constantijn van Oranje Nassau • Cabinet adviser Commissioner NeelieKroes

23. The Citadel … next steps European Council of Ministers in Poland • amendments to the Citadel Statement • "1st Digital Agenda Assembly” – June, 16th • formal launch in Kortrijk in September • Target Nov 2011 – closing term Poland

24. How tobecome concrete? … bycreating/building shared projects with a common usability

25. … first Citadel projects supportedby LOLA … • Schoolville– Virtual School • DANS - Digital Agenda for the North Sea

26. Schoolville • A winning idea • A new way for online studying, giving everybody the possibility to participate (student or teacher) • at the same time opening new ways for the schools tomodernize/virtualize their way of teaching

27. Schoolville • Courses • Teacher (chat sessions) • Teachers also get ratings (inspired by eBay) • Tests after each part of a course • Students have to pass the test to go on to the next level • they can’t go on alone • Students are rated in function of their results • Like in Wikipedia ‘teachers’ control and improve

28. Schoolville • Schools could mingle SchoolVille • A school could well invite an SchoolVille teacher • Insert the SchoolVille results in the official exam results. • SchoolVille is an ICT application built in the “Cloud” could be “integrated” in websites

29. Schoolville • The LIA Judges decided to award 2 first prizes for the Local Grand Prix • - LILA CV as the best existing project • - SCHOOLVILLE as the best new idea • Both will have the opportunity to present for 10 mins at the DAA WS24 – June 16th • Are we going to build it?

30. DANS Cluster Project ‘Digital Agenda for the North Sea’ • cluster partnership building a base for European Digital Agenda - EDA is not“top-of-mind” in e-Governmentstrategies. • The DANS project willfocus on the link of the localandregionalstrategieswith the EDA, identifyimplementationbarriersandwill point at synergies.

31. DANS • lead to a number of strategically important outputs (e.g. DANS model, goodpractices guide) anddisseminationactivitiesby modern means of communication. • LOLA fully supports the INTERREG IVB North Sea Region cluster project ‘Digital Agenda for the North Sea’ (DANS), submitted in March 2011.

32. … other Citadel projects • Citadel on the move … • CAMPUS EU call Cloud Computing

33. EU project call theme 4 ICT FOR INNOVATIVE GOV & PUBLIC SERVICES.

34. EU project call theme 4: ICT FOR INNOVATIVE GOV & PUBLIC SERVICES. • supports 'Digital Agenda for Europe' • in line with eGovernmentAction Plan and "Malmö Ministerial Declaration eGov” • in line with the ‘Citadel statement’ • includes provisions on improving organizational processes and promoting innovation in services.

35. EU project call theme 4: ICT FOR INNOVATIVE GOV & PUBLIC SERVICES. • In 2011, emphasis is put on: • Cloud computing and Service Oriented Architectures in public services allowing for efficiency gains, for service aggregation, sharing and reuse and for opening up, when relevant, of public resources to the private sector • Trustworthy electronic identity systems and the development of an EU-wide eIDmanagement system. • Preparation of administrations for the move to IPv6.

36. LOLA International Conference • May 4th, 2011 - hostedby KOMMITS (Sweden – Stockholm) • LOLA meeting decitedtopropose project(s) • cloud computing • benchmarking? • Target: June,1st • Team withDr Julia Gliddenand Hugo Kersschot, Martin Ferguson and …

37. Citadel on the Move EU project call theme 4: ICT FOR INNOVATIVE GOV & PUBLIC SERVICES.

38. CITADEL ON THE MOVE • In most European countries, local government has the greatest contact with citizens and businesses, and is at the forefront of service delivery to them. • Despite numerous policy documents and ‘how to’ manuals on local eGovthe ‘Malmö Vision’ is still not being translated down to the local level (smaller communities in particular)

39. Target users and their needs • citizens and application developers • use Open Data to create the type of innovative mobile applications that they want and need. • CotMaims to fulfill this need by 1) creating formats2) templates for citizens to create mobile applications that can be potentially used and shared across Europe.

40. Usage • available in a city to create a new mobile smart service • mobile apps and access to open data will be availablea) on the Citadel project websiteb) through Living Lab infrastructuresc) on any existing innovation platform

41. Technology • create open innovation opportunities • it will utilize open technology • Drupal (Dries Buytaert – Belgium/Boston) • HTML5 with geo-location technology • ’open access‘ data to create new ’Smart City‘ services.

42. Content • Mobile application templates and common open data formats • Create solution components with support of relevant open data communities, mobile app communities and living labs

43. Sustainability • Creation of a European open innovation environment • using common data formats & mobile app templates • Sustainability is less about money and more about the uptake of common data formats and mobile working by. • Citadel will use its extensive network to generate buy-in and uptake across Europe.

44. Ownership • Citadel on the Move is an open solution. • The project will identify IPR/commercial models for newly created service applications • generate accompanying sustainability and exploitation models • All relevant documentation produced during the project (business case, white papers, reports) will be freely available.

45. LOLA’s role in this project • supporting role in WPs • Belgium (V-ICT-OR) and EU partners of LOLA (SOCITM, VIAG and KOMMITS) and other project partners. • using the European and worldwide network • additional open role for LOLA from SOCITM which offers policy advice

46. CAMPUS Consolidating A Matrix of PUblicServices ICT PSP Objective identifier: 4.1: Towards a cloud of public services

47. Proposal Abstract • Despite advances in the areas of cloud computing, service-oriented architectures, web services, the reality of public administration is still dominated by non communicating “silos”. • Citizens and enterprises of the different EU Member States still find it difficult to access public eServicesin a simple, stable and secure way.

48. Project’s objectives are: • to create a “trusted repository” of innovative services for the public sector, • break the barriers against the adoption of cloud technologies in the public sector • care will be provided to the definition of suitable business models • to be as open as possible by promoting an open platform and interoperable approach • ‘Zero Web’ vision and architecture for introduction at the pan-European level

49. CAMPUS • The CAMPUS services belong to the following families: identity management, transaction support, archiving services • their migration to the cloud will be piloted at national, regional, and municipal level in the 7 participant countries.

50. LOLA’s role in the consortium • For the purposes of this pilot, LOLA will work under the legal umbrella of the UK Society SOCITM. • SOCITM will ensure that the introduction of a genuinely user-centred Cloud Computing infrastructure for eService provision is genuinely capable of operating in a multinational context.