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Collaboration between Local Authorities. Context - the efficiency programmeCollaboration and shared servicesBenefitsOvercoming the barriersRecognising limitationsThe future. The Efficiency Programme. 2.5% p.a until 07/08 at least half cashableAESs show LAs set to make
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1. Collaboration between Local Authorities 18 November 2005
Sarah Wood, Director of Policy, Local Government Association
2. Collaboration between Local Authorities Context - the efficiency programme
Collaboration and shared services
Benefits
Overcoming the barriers
Recognising limitations
The future
3. The Efficiency Programme 2.5% p.a until 07/08 at least half cashable
AESs show LAs set to make £1.9b in 05/06
Exceeding government targets
Recognised by central government as “good” at efficiency
4. Collaborative working Authorities identify options for joint working
Not necessarily shared services
Important for achieving efficiency targets and improving services
Especially for smaller authorities
5. Shared Services Collaborative approach to service delivery with functions concentrated into discrete semi autonomous business, involving co-location
Economies of scale
17% of LAs involved in shared ‘back office’ arrangements with other LAs - 48% ‘considering’ arrangements
6. Benefits Potential for cost reduction & efficiency gains
Service improvement
Customer focused - user-centric services
Pooled capacity and skills
Standardisation
Improved market intelligence
7. Barriers Political
Cultural and organisational
Historical
Lack of incentives
Perceived loss of local flexibility and identity
8. Barriers continued... Technical capability
Capacity and skills
Poor quality market intelligence
Risks to reputation
Initial costs
EU Procurement Rules
9. The Worcestershire Hub One Stop Service
Partners - Worcestershire CC, 6 districts & Hewlett-Packard
Joint governance arrangements
80% of enquiries resolved at first point of contact
£1.4m p.a. savings
10. Other collaborative projects Liverpool Direct and BT
Lancashire Waste Partnership
Somerset Waste Partnership
Cumbria County Council and Agilisys
East of England Revenues and Benefits study
11. Failed collaborative projects Bedfordshire County Council and Hyder Business Services
Financial services, HR, IT, education etc
Signed 2001 - terminated 8 years early
“Performance concerns”
Managing expectations
12. What makes collaboration work? Contract expectations need to be aligned
Supplier awareness of political and cultural context of local government
Suitable contract termination procedure
Accountability
Private sector experience in field
13. Future of efficiency programme Collaborative working as part of VfM in CPA?
Increase in 2.5% target?
Extending efficiency targets beyond 07/08?
Greater incentives for LAs?
Removal of local retention of savings?
Across Public Sector/
SR07 expectations
14. Issues to consider Which services? Who decides?
Incentives? Carrots and sticks
How to recognise the benefits and overcome the barriers
How to accept the limitations
How to learn lessons from success and failure
Could we use the Wellbeing power more?
How to push the boundaries?