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Simply Smarter Communications for Smarter Working

Simply Smarter Communications for Smarter Working. Patrik D ekrijger. Sales Manager Belux. Welcome to Simply Smarter Communications. Agenda The Way we Work around the globe Unified Communications: What’s missing? Introducing: SmartSet and SmartSpeaker SmartPresence Adoption Tools

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Simply Smarter Communications for Smarter Working

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  1. Simply Smarter Communications for Smarter Working

  2. PatrikDekrijger Sales Manager Belux

  3. Welcome to Simply Smarter Communications Agenda • The Way we Work around the globe • Unified Communications: What’s missing? Introducing: • SmartSet and SmartSpeaker • SmartPresence • Adoption Tools • UC toolkit • Starterkit

  4. Global – Way we Work Study Autumn 2010

  5. 90% of Enterprise Employees Work Off-site of Enterprise Employees work off site some of the time none NO LONGERTOGETHER ! 10% More than half their time 17% 46% Quarter of their time or less 27% Quarter to half of their time SOURCE: “HOW WE WORK: COMMUNICATION TRENDS OF BUSINESS PROFESSIONAL. PLANTRONICS 2010”

  6. We’re ConferencingMore Than Ever SOURCE: “HOW WE WORK: COMMUNICATION TRENDS OF BUSINESS PROFESSIONAL. PLANTRONICS 2010”

  7. Virtual Interaction is the most fundamental changeBody-less Communications Message 7% Message 13% Tone of Voice 38% Tone of Voice 87% Body Language 55% Face To Face: Mehrabian, A. (1971). Silent messages. Wadsworth, Belmont, California. Telephone: Mehrabian, Albert & Morton Wiener (1967): Decoding of inconsistent communications. Journal of personality and social psychology 6(1): 109-114.

  8. Lost in Translation EMEA Home Working Study

  9. Home working is a growing phenomenon 29% of workforce global mobile in 2008

  10. Home working is a growing phenomenon 35% of workforce global mobile 2013 in

  11. Home working is a growing phenomenon 50% of Western Europe workforce mobile 2013 in

  12. The scale of the change is often underestimated Scale the of change often hugely is underestimated

  13. The scale of the change is often underestimated

  14. Work-style becomes Lifestyle

  15. Workspace becomes ‘Life-scape’

  16. People have to find new ways to engage with others remotely

  17. Unified Communications

  18. The new Communications Gearbox Presence Five Speeds • Get attention via Instant Message • Click to talk with PC • Invite more to audio-conference • add video for extra dimension • overdrive into TelePresence CONFIDENTIAL • EVOLVE 2.0 •

  19. Voyager PRO UC “SmartSet” Next Generation intelligent headset For Mobile Professional utilising Smart Sensors

  20. Calisto 800 Series “SmartSpeaker” * Intelligent Speakerphone with Wireless Microphone * P830 & 835 models

  21. Unifying Presence with the VoyagerPro UC ‘SmartSet’ Unified Presence across PC & Smartphone SmartSensorsthat know when the headset is worn + Intelligent software layer that integrates with UC systems =

  22. Mobile Phone Status When on a mobile call softphone presence status is automatically updated Busy

  23. Multi-Softphone Status When on a softphone call presence status is updated in other softphones Busy

  24. Customisable Voice Presence Presence is updated when headset is put on or removed* Presence Change on Headset On/Off

  25. Demo DEMO Presence

  26. UC Toolkit Portfolio: What’s Included • Wireless Voice in the Office Whitepaper and Assessment Tool Guidelines FAQs Checklists Surveys Custom Quick Setup Guides Custom Interactive Setup Guides

  27. Starterkit • StarterKit Available: • 4 devices = 4 different profiles of users

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