Millennials Working Among Us

1. Millennials Working Among Us Brian Stroup Area Complex Director Oregon State University

2. Outline • Introductions • What is a millennial? • What are the traits of a millennial? • How do we best work with millennials given their specific traits? • Questions and Reflection • Sharing of Ideas • Taking it to the next level • Closing Comments • Questions/Discussion

3. Learning Outcomes • Participants will know definition of a millennial • Participants will know traits of millennials • Participants will know the ways to best work with and retain millennial employees • Participants will develop a plan to implement at least one idea on their respective campuses to work with millennial employees best

4. What is a millennial? • Definition: • Born between 1981 or 1982 and 2004? • Roughly 20% of US population • Optimistic/realistic, Rewrite the rules, Tech savvy, Multitask, Nurtured • Generation Y

5. What are the traits of a millennial? • Special • Sheltered • Confident • Team-Oriented • Conventional • Pressured • Achieving Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

6. Special • Treat them as special and expect special work in return • Personalize recruitment • Formalize mentoring programs • Co-market/recruit to parents • Links on websites for parents • Hold event for parents to ask questions Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

7. Sheltered • Promote health benefits • Communicate long term career security • Hold protocol training • Keep resources available and accessible Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

8. Confident • Make clear that all tasks are important • Create forums for them to share and discuss ideas • Positive feedback is crucial • Recognition and praise very important • Foster an upbeat work environment Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

9. Team-Oriented • Recruit through peers • Use immersive orientation • Show your organizations role in the community Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

10. Conventional • Promote work/life balance • Provide training in soft skills (i.e. interviewing, etiquette, dress, punctuality, etc.) Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

11. Pressured • Provide tight cycles of feedback through: • frequent check ins • regular performance reviews (not once a year) • Offer internships and keep them once they’re “hooked” • If long term opportunities aren’t provided they will move on Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

12. Achieving • Integrate cutting edge IT into daily work • Give skills a name • Track progress for them Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

13. Other Ways to Work Best with Millennials • Listen to them • Quality time • Allow multitasking • Offer lots of support • Offer flexibility

14. Question… • Which of the following statement regarding feedback represents millennials the most? • Sorry to interrupt, but how am I doing? • Once a year, with lots of documentation. • No news is good news. • Feedback whenever I want it, at the push of a button.

15. Neil Howe’s Top Suggestions • Treat them like VIPS • Co-recruit the parents • Find them early • Look after them • Offer them structure • Provide tight cycles of feedback • Don’t offer a “McJob” • Make them part of the group • Be active in the community • Take an interest in their success Source: Howe, N., Nadler, R. They’re Back. ACUHO-I Talking Stick. Nov./Dec. 2009.

16. Questions and Reflection • How have you or your department implemented one of the ideas discussed today to manage and/or retain millennial employees? • How can you or your department implement one of the ideas discussed today to manage and/or retain millennial employees? • What challenges do you see in implementing this change?

17. Sharing of Ideas

18. Taking it to the next level • Tool to take your idea to the next level on your home campus • Goal setting worksheet • Keep it visible • Share it with your supervisor

19. Closing Comments • Resources to check out • Adapting to generational styles = individualized supervision • Roll with the resistance • Embrace and celebrate this generation • The next generation is coming…

20. Resources to Check Out • ACUHO-I Talking Stick – “They’re Back” • Nov./Dec. 2009 • Millennials in the Workplace • Neil Howe and Reena Nadler • Millennials Rising: The Next Great Generation • Neil Howe and William Strauss

21. Resources • Howe, N., Nadler, R. (2009). They’re Back. ACUHO-I Talking Stick. Nov./Dec. 2009. • Howe, N. (2009). Millennials in the Workforce. ACUHO-I Webinar. December 10th, 2009. • http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1580 • http://www.abanet.org/lpm/lpt/articles/mgt08044.html • http://humanresources.about.com/od/conflictresolution/a/generationquiz_2.htm • http://www.interchange-group.com/data/7%20Secrets%20to%20Working%20with%20Millennials.pdf

22. Photo Credits • Slide 4 Photo: http://www.rtdna.org/media/pdfs/communicator/2007/sep/Millennials.jpg • Slide 5 Photo: http://elementaryteacher.files.wordpress.com/2007/09/helicopter-parents-photo-by-michael-elins-newsweek-may-22-2006.jpg • Slide 7 Photo: http://chronicle.com/img/photos/biz/photo_2089_wide_large.jpg • Slide 9 Photo: http://edu.learnit-teachit.org/rawmedia_repository/7debdd57_2fdd_4895_98e8_4642b23bff42, • Slide 10 Photos: http://www.silverliningchalets.co.uk/userimages/Pelvoux-w.jpg, http://www.div13.org/Update/2006Fall/WorkLifeBalance.jpg • Slide 12 Photos: http://thedigitalprofessor.files.wordpress.com/2008/12/student_laptop.jpg, http://genystartup.com/wp-content/uploads/2009/07/gen-y.jpg • Slide 13 Photo: http://specialtyfabricsreview.com/repository/1/4318/large_1009_bs_1.jpg

23. Questions/Discussion Contact Information: Brian Stroup Area Complex Director Brian.Stroup@oregonstate.edu Office: 541-713-5134