John Wheatley College Scottish Library and Information Council New Models for Colleges and their

1. John Wheatley College Scottish Library and Information Council New Models for Colleges and their Learning Centres Presentation Monday 27 November 2006

2. CASE STUDY OF EXCLUSION CONSITUENCY PROFILE - SHETTLESTON OFFICE OF PUBLIC HEALTH IN SCOTLAND 2004

3. THE ‘CHALLENGE’ OF THE CATCHMENT AREA John Wheatley College’s catchment areas in: GREATER EASTERHOUSE; GLASGOW’S EAST END; and NORTH LANARKSHIRE ARE THE MOST CHALLENGING IN THE SECTOR

4. COLLEGE PROFILE ENROLS CIRCA 5,500 students per annum WORKS IN CLOSE PARTNERSHIP WITH LOCAL AGENCIES

5. STUDENT PROFILE – 2004/05 PROVISION MAINLY PART-TIME – NON-ADVANCED FE 53% OF STUDENT POPULATION FEMALE HIGH PROPORTION OF LOCAL PEOPLE 76%+ ENROLMENTS FROM 20% POOREST POSTCODES (more than x2 sector)

6. College Vision Statement John Wheatley College seeks to offer opportunities in Lifelong Learning of the highest quality to raise educational attainment levels in the East End of Glasgow and Greater Easterhouse to the Glasgow norm. It also seeks to play a central role in the economic and social regeneration of these and other communities in its catchment area.

7. College Mission Statement John Wheatley College strives to provide an excellent and inclusive lifelong learning environment for Glasgow’s East End, Greater Easterhouse and the other communities it serves.

8. External Recognition of the High Quality of College Provision July 2005

9. External Indicators of Quality • SQA Gold Award Winners • Partnership of the Year - 2004 • Learner of the Year - 2004 • Centre of the Year - 2005 • Scottish Adult Learning Partnership • Learner of the Year - 2006 • Young Learner of the Year - 2002

10. College Community Ethos • Decentralised approach to learning • Greater Easterhouse Learning Network • Eastend connected • Focus on the learner • Individual Learning Plans • ‘cafeteria’ approach to programme design • community control of £500,000 of teaching resources

11. Ambition to Produce World Class Learning Environments • Easterhouse Building – opened August 2001 • the Bridge – opened July 2006 • the East End Campus – will open February 2007 The College supports community-based learning in the Greater Easterhouse Learning Network and in East End Connected.

12. Shared ServicesThe Bridge

13. New Library Service The new Library service planned (some ten years ago) as part of a Community Development Strategy. The Strategy sought to: • provide a new College in Easterhouse; • provide a new Arts Centre for the community; • provide modernised leisure and sports facilities (including a Healthy Living Centre); • provide other cultural and leisure facilities (including a new public Library) All part of a ‘Cultural Campus’

14. The Bridge • formerly the Cultural Campus • formerly the Arts Factory Opened (eventually) in July 2006 It comprises: • the new College building; • a new public Library; • new Flexible Learning facilities; • a 250 seat theatre and a dance studio; • a re-developed swimming pool and fitness suite; • recording studio facilities It is run, under a complex Service Level Agreement, by Greater Easterhouse Arts Company (GEAC)

15. The New Library Established under a related Service Level Agreement. Its main features: • Glasgow City Council runs the College’s Library; • College staff transferred to the Council (services ‘bought back’); • combined book stock; • combined Library catalogue run by Glasgow City Council; • outstanding new Library (which includes the former College’s Library and FLU); and • College responsible for Flexible Learning opportunities (with REAL network). Council also provides archive services for the College.

16. Advantages of the New Arrangements The arrangements yield advantages in: • enhanced promotion structures for College staff • greater access to a range of professional Libraries support • purchasing economies of scale • ‘footfall’ and ‘Activity’ Easterhouse Library 23rd in Activity . . . . now 5th This in a ‘deprived’ community

17. Advantages of the New Arrangements • enhanced Library related activities (personal appearances by authors etc) • access – the public able to use other College Libraries (planned at Haghill) • more flexible opening hours • access to cafe

18. College ‘gains’ Use of SFEFC/HMIe self assessment toolkit suggests big Quality Gain already There have been ‘issues’ since July but nothing suggests that these are major difficulties or ‘deal busters’

19. Evaluation Evaluation is the key to continuous improvement SLIC Development Fund Award 2006 • developing cross sector Library services This will seek to: • assess efficient government impact; • assess impact on service of new arrangements; • evaluate the Service Level Agreement; • impact of integration of quality systems (including HMIe Quality Framework); and • identify critical ‘success factors’. Results will be disseminated in Autumn/Winter 2007.

20. Wider Policy Context Scottish Executive’s ‘transforming public services’ agenda. Values underpinning Reform: • the promotion of social justice and equality • building for the future • efficient government. The Bridge project seeks to address these objectives and the anticipated ‘reform outcomes’.

21. Elements of Reform • public services are user-focused and personalised • public services will seek to drive up quality and be innovative • public services will be efficient and ‘productive’ • public services will be joined-up and rationally organised • public services will be accountable to those for whom they are provided

22. Public Service Reform – How will the Public Benefit? The object of Reform is to ‘make a real difference’ by: • maintaining and enhancing the overall quality and volume of public services; • providing simpler access to public services – the ‘one stop’ approach; • providing a universally high standard of service with clarity about what the public might expect; • exploiting new ways of providing services; • providing straightforward redress when things go wrong; • giving individuals and communities a ‘real say’ about public services; • providing greater choice to service users; and • providing clear, transparent information about services and performance.

23. What’s Next? In March 2007 we will open our new East End Campus It will: • be highly sustainable and eco-friendly • also operate a ‘shared service’ approach to Library and flexible learning provision; • set even higher standards than the Easterhouse Campus

24. The Bridge Any questions?