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Increasing IT and Data-Savvy Employees

Increasing IT and Data-Savvy Employees. Beth Jump, CIO. March 14, 2013. Logansport Memorial Hospital. County Not-for-Profit Hospital Founded in 1925 Service Area – Cass County & North Central Indiana 7 Member Board of Trustees - County Commissioner Appointed 83 Acute-Care Inpatient Beds

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Increasing IT and Data-Savvy Employees

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  1. Increasing IT and Data-Savvy Employees Beth Jump, CIO March 14, 2013

  2. Logansport Memorial Hospital • County Not-for-Profit Hospital • Founded in 1925 • Service Area – Cass County & North Central Indiana • 7 Member Board of Trustees - County Commissioner Appointed • 83 Acute-Care Inpatient Beds • 583 Employees • HFAP Accredited

  3. Hospital Meditech CS and Other HCIS Implementations Mar ‘12: Bedside Medication Verification and eMAR Apr ‘12: Physician Desktop (Results Review & eSignature) Oct ‘12: IHIE Phase-1 (Labs/CHIRP) Jan ‘13: ePrescribing in ED Feb ‘13: Scanning & Archiving Mar ‘13: IHIE Phase-2 (Reports) Fall ‘13: Acute Care CPOE, Physician Documentation Patient Portal Summer ‘14: OR Module Nov ‘00: Finance, Materials Mgmt. Feb ‘01: Lab/Micro/Pathology/Blood Bank, Admissions, Med Records, Order Entry, EMR, Pharmacy, Imaging & Therapy Services, Scheduling Sep ‘05: Nursing/Ancillary Services eDocumentation Feb ‘08: PACS Jan ‘10: Quality/Risk Mgmt. Feb ‘11: ED Nursing eDocumentation Mar ‘11: Data Repository Sep ‘11: ED Physician eDocumentation

  4. Logansport Memorial Physician Network • 40+ Physicians, Nurse Practitioners, Counselors and Audiologists • Express Med Clinic • Anesthesia • Ear, Nose & Throat • General Surgery • Internal Medicine • Obstetrics/Gynecology • Orthopedics • Pediatrics • Primary Care

  5. Physician Practice eClinical Works - HCIS Implementations Jun ‘12: eCW Patient Portal Oct ‘12: Dragon Phase-1 (21 Providers) Mar ‘13 Dragon Phase-2(10 Providers) Apr ‘13: IHIE Docs4Docs Kick-off Feb ‘10: Registration, Scheduling, Patient Billing May ‘10: First Provider Practice LIVE – Physician and Nursing eDocumentation, ePrescribing June ’10: eClinical Messenger (Reminders) *Continued Implementations thru 2012: All remaining providers LIVE Sep ‘11: Interface to Meditech – Outbound Orders & Inbound Results

  6. Training Process Basic IT Training: • All employees complete IS competencies at New Personnel Day • Responsible Use of IT (passwords, computers, internet, network, email, and social media) • Employee Portal Training Meditech &/or eClinical Works: • IS Training Room and at Individual Work Areas

  7. IS Support IS Help Desk: Onsite 7am-5pm M-F 24-7 After Hours Support - Remote/Called-in IS Department Staffing: (Plus Meditech Coordinator’s) CIO IS Director Network Administrators (2) Applications/Database Analysts (2) Clinical Informatics Analysts (2) Certified PC Technicians (2) Provider Practice Analysts (3) Telecommunications Coordinator (1)

  8. Staff Training Opportunities Indiana Hospital Association – • Seminars and Webinars Indiana Rural Health – • Seminars and Webinars • Web Enabled Roundtables IVY Tech HIT Training – • 9 Grant Participants from LMH Purdue I-HITECH – • Provider Practice MU • Security Audit Meditech – • Web Training • Regional Events (Chicago or Indianapolis) • Boston-Specific Training eClinical Works – • Web Trainings • Regional Events (Chicago or Indianapolis) • Boston-Specific Training

  9. Workforce Challenges IT Technical Support – • PC Support Technicians • Database Technicians • Interface Technicians • Network Technicians Clinical Informatics Support – 24/7 • Medical Background with Computer Skills • Database Management • Trainer/Adult Education End-User Computer Skills – • Keyboarding • Computer Navigation • Medical Terminology and Medical Spelling Management/Leadership – • Process Redesign • Conflict Management • Incorporating HITECH Mandates into Dept. Strategy • Proactive Data Analysis

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