Personnel Service Delivery Transformation Office (BUPERS-26) Personnel/Pay Conference Update

1. Personnel Service Delivery Transformation Office (BUPERS-26) Personnel/Pay Conference Update 26 July 2011 Prepared 12 July 2011

2. Personnel Changes and Completed Projects • Personnel Changes • Mr. Terry Eisenhour, hired as PERS-33 Division Director • Mr. John Courtney, hired as PERS-261 Branch Head • Currently working to fill the vacancy left by Mr. Courtney • PSCS(SW/AW) Lance Partain transferring in October to report to CVN 71 • Complete Process Improvement Initiatives • Involuntary Separation Pay/Ready Reserve • MILPERSMAN 1910-050 & 1920-050 released • PPIB 11-22 released 24 June • Six training sessions conducted by PERS-9/BUPERS-26, 12-19 July. • Automate Release of Loss Event on Separation Date • Implemented 6 July 2011, part of NSIPS 1.3.3 • Action resulting from September 2009 Senior PS Conference • For prior approved valid strength loss, no longer have to submit a 2nd strength loss transaction to PERS • If they fail to process (e.g. expired hard EAOS) they still require field action and manual release

3. Current Projects • Ongoing Process Improvement Initiatives • Centralize Operative Extensions (PILOT COMPLETE 31 Jan 2011) • Currently working w/PERS-1 and NPC to resource and implement • NSIPS 1.3.3 enhancements from the pilot that have been fielded (announced in PPIB 11-21): • Removal of ACC 400/DSC 199 restrictions for losing command • Cannot execute activity loss if EAOS has expired • Record of Emergency Data/Dependency Application (RED/DA) • Self-service RED/DA via ESR • Uses the DD93/RED • FRD on target for completion 29 July • FRD will go to PMW-240 for review of technical solutions • SGLI Online Enrollment System (SOES) • Joint DOD/VA Project across all branches of service to produce a self-service SGLI/FSGLI Process • Functional Design Phase wrapping up • Technical Design Phase in progress • No firm delivery date, but coming soon

4. Current Projects • Ongoing Process Improvement Initiatives • Reserve Drill Management Enhancement • Goal - Provide an easy to use process to manage scheduling/ rescheduling of various IDT (pay and non-pay) and funeral honors duty • Phased approach • Phase I – reschedule regular IDT • Phase II – additional IDT • Phase III – funeral honors duty • Phase I functional requirements collection complete • Phase I FRD due 22 August 2011 • Centralize Reserve Administrative Separation in PERS-9 • Low numbers processed (14) in 1st pilot (completed January 2011) not sufficient to assess proof of concept • Validated ‘as-is’ business process map (completed May 2011) • Teaming with PERS-913 to discuss way ahead and prep for 2nd pilot taking into account lessons learned from previous pilot (in progress) • Initiate 2nd pilot NLT September 2011

5. Updates • Integrated Military Human Resources (MPTE) Portal • The next step beyond BOL/NKO/”My Personnel Info” • NETC portal requirements documented; collaborative effort by NETC / OPNAV N16 (Completed mid June) • Working with BUPERS CIO and BUPERS-074 on portal capabilities requirements to support technical selection • Follow on business focus groups to develop full BUPERS functional requirements (tent October 2012) • Knowledge Management • Synchronization of Policy from Law to Implementation Procedures • Keeping the PASSMAN and MILPERSMAN relevant • Field assistance imperative – challenge the owner of the content • Ensuring the NPC Website has current, correct content • Navy Personnel Command/BUPERS Web Site Change Home Page - www.public.navy.mil/BUPERS-NPC/Pages/default.aspx My Personnel Info - www.public.navy.mil/bupers-npc/support/paypers/Pages/MyPersonnelInfo.aspx BUPERS-26 - www.public.navy.mil/bupers-npc/support/paypers/Pages/default2.aspx

6. Professional HR Workforce Updates • PS Human Performance Requirements Review (HPRR) • PS “A” School Review (1-4 Feb 2011) • After Action Report approved by CNP (as the PS Requirements Sponsor) 6 July and returned to CSS • CSS should now develop a range of options for delivering the desired training. • The business case analyses for the different options will then be delivered to CNP for consideration. • Navy Customer Service Manual Conference (CSM) (20-24 Jun 2011) • Drafted CSM updates to provide information relevant to the current Navy customer service environment to include e-mail and social media service delivery methods. • PS PQS Review (11-15 Jul 2011) • PS NEC 2905 Review (19-21 Jul 2011) • PS Rate Training Manual Conference (22-26 Aug 2011)

7. Pay/Personnel Information Bulletins (PPIB) • 28 PPIBs Released Since the October 2010 PERS/PAY Conference. • All available to view at http://www.public.navy.mil/BUPERS-NPC/SUPPORT/PAYPERS/PASS/Pages/default2.aspx • Nine Monthly Military Pay Advisory (MPA) Recaps • 19 Informational Updates • 10-23 – November 2010 • AEF-ATF Correction for Effective Date of Advancement • 10-26 – December 2010 • OMPF-Command View/Access • No-fee Passports for Bahrain • 11-02 – January 2011 • Separation Codes In Fleet RIDE/Perform to Serve (FR/PTS) • Update to Extensions for Overmanned Zones by Rating • 11-04 – February 2011 • PCS Leave Related to Sailors Using E-leave • E-leave Process for Sailors Separating at a TPU INCONUS  • 11-06 – March 2011 • OHA for Republic of the Philippines. • 11-07 – March 2011 • Separation Program Designator (SPD) Code Assignment for Master Chief, Senior Chief, and Chief Petty Officers Transferring to the Fleet Reserve as a Result of Non-selection for Continuation Per NAVADMIN 180/10.

8. Pay/Personnel Information Bulletins (PPIB) http://www.public.navy.mil/BUPERS-NPC/SUPPORT/PAYPERS/PASS/Pages/default2.aspx • 11-08 – March 2011 • Personnel Support Professionals (PSP), Don't Ask, Don't Tell (DADT) Repeal Training • 11-09 – March 2011 • ACC Code to be Utilized in Support of Stop Movement Order (NAVADMIN 084/11) for all Navy Personnel and Dependents to Japan.  • 11-11 – April 2011 • Limited Duty (LIMDU) and Retain in Service/Involuntary Extension. • Processing PFA Failure Administrative Remarks (NAVPERS 1070/613). • Electronic Service Record, Record of Emergency Data (Page 2) Verification – Death Gratuity • 11-12 – April 2011 • Additional Personnel Support Professional (PSP) Don't Ask, Don't Tell (DADT) Repeal Training • 11-13 – May 2011 • Update to Overmanned Zones by Rating and FAQs • Update To NAVADMINs 133/11 And 134/11 Concerning Education Points for Advancement • SGLV 8286 (Servicemembers' Group Life Insurance), SGLV 8286a (Family Coverage Election and Certificate), and Designation of Person(s) to Receive an Allotment if in a Missing Status • 11-15 – May 2011 • Fleet RIDE-Perform to Serve (FR/PTS) Database Posting of Results. • 11-16 – May 2011 • Additional Personnel Support Professional (PSP) Don't Ask, Don't Tell (DADT) Repeal Training

9. Pay/Personnel Information Bulletins (PPIB) http://www.public.navy.mil/BUPERS-NPC/SUPPORT/PAYPERS/PASS/Pages/default2.aspx • 11-17 – May 2011 • Real-time Automated Personnel Identification System (RAPIDS) Software Upgrade • 11-19 – June 2011 • Automated Processing for Strength Loss Transactions  • 11-20 – June 2011 • Additional Personnel Support Professional (PSP) Don't Ask, Don't Tell (DADT) Repeal Training • 11-21 – June 2011 • Expired EAOS and Expired Prospective Gain Reports. • Making Extensions Operative ICO Members in a DSC 199/ACC 400 Status • Guidance Concerning Sailors Not Selected for Retention by FY-12 Quota-based Enlisted Retention Board • 11-22 – June 2011 • Naval Military Personnel  Manual (MILPERSMAN) Revisions Affecting Involuntary Separation Processing for Officer and Enlisted Personnel • 11-24 – July 2011 • Enlisted Transfer Evaluations • Procedural Changes for Writing and Accounting for Permanent Change of Station Moves 

10. (Nearly) Last Thoughts • Navy Standard Integrated Personnel System (NSIPS)/Electronic Service Record (ESR) • NAVADMIN 288/06 – Implementation of the Electronic Service Record • NAVADMIN 040/10 - Elimination of the Enlisted Field Service Record • https://wwwa.nko.navy.mil/portal/nsips/home. • Official Military Personnel File (OMPF) – Command View • NAVADMIN 398/10 – Implementation of the OMPF-Command View Application • My Personnel Information www.public.navy.mil/bupers-npc/support/paypers/Pages/MyPersonnelInfo.aspx • NPC Customer Service Center • 1-866-827-5672 (DSN 882) or 1-866-U-ASK-NPC • cscemail@navy.mil • Knowledge Base Further Questions, Please Contact Me: LCDR Kevin M. Hayden Head, Future Delivery Services Branch (BUPERS-262) Email: kevin.hayden@navy.mil Phone: (901) 874-4170/DSN 882

11. Problem StatementNavy Pay and Personnel Today and Tomorrow Alignment • Too many business/process owners • Fragmented policy, process & execution • Weak accountability • Single business process owner = CNP • PASS Program transition Modernization • Process & Management Controls • Authoritative Data Environment • ADA Violation • IT Systems empowering Sailors • Business Process Driven Approach Transformation • Face to Face Delivery Model • High cost >$56 per transaction • Wet signature, paper forms processes • 1:11 HR headcount ratio (HR:Sailor) • $7,824/Sailor, HR headcount investment • Transactional Volume/Impact Approach Est.

12. We’re all in the service business… Questions? Thank you for attending the conference and for the important work you do for our Sailors.