Cutting-Edge Pharmacy E-Learning Innovations

1. New learning developments in NES Pharmacy! Autumn 2014

2. Drug Misuse Virtual Patient Scenarios • Equipment Exchange and Opioid Substitution • Very easy to use! • Listen to Derek and Louise’s stories and make decisions on their care! • Try these by going to Portal and choosing the e learning option! • It’s a MUST! • Available now!

3. E-learning available from NES • Storage and Handling of Vaccines - New multiprofessional resource to coincide with the Scottish Government’s Seasonal Influenza Vaccine Programme for 2013-14 • Adverse Drug Reactions – six e-learning modules (with MCQs) developed for multidisciplinary use. Available now • Medicines Reconciliation– new e-learning resource available through NHS Boards for pharmacists, pharmacy technicians, medical and nursing staff now • Providing pharmacy services for secure environments (Prisons) - new e-learning resource

4. E-learning available from NES • Dealing with Patient Feedback & Complaints – there is a videoed webcast of a live webinar on this topic by the NES lead for this. This topic is also covered by the e-learning modules made available in Autumn 2013 for multidisciplinary use to help staff dealing with patient feedback and complaints, in line with the Patients Right Act. • Good Practice Guidance for Recording in Patients Case Notes – a guidance document produced for hospital pharmacists in Scotland with examples of how to record particular types of data.

5. Recent webinars available to view • An update on hepatitis C • Prescription for Excellence • Smoking cessation • A day in the life of a hospital cancer care pharmacist • Community pharmacy asthma LES Process • Pharmaceutical care of people with depression • Warfarin high risk tool • Mindful prescribing and polypharmacy • Register at www.neswebinars.co.uk for a password

6. Virtual Patients:Pharmaceutical Care Plans for CMS • The aim is to complete a Pharmacy Care plan by asking the virtual patient a set of questions, these can be using key words or freely typing your own. • Patient responses grow over time, so the more the virtual patients are used – the more the technology will grow! • Once the consultation with the virtual patient is complete you receive feedback on your consultation skills; what you did well and what could have been better. • Using the Virtual Patient software allows you to compare your completed care plan with a model answer. Tom Cullen – COPD- available now on PORTAL under e-learning

7. Virtual Patients:Pharmaceutical Care Plans for CMS Sam Cullen –Patient with hyperlipidaemia Available now on PORTAL Elaine Cullen – Hypertensive patient Available now on PORTAL Barbara Cullen – Elderly lady in pain Available now on PORTAL Beth Cullen- Child with asthma Available SOON on PORTAL

8. Distance Learning resources - developments • Pharmaceutical care for people with Dementia – NEW distance learning resource sent to every pharmacy in Spring 2014 • Pharmaceutical care for people with Learning Disabilities – NEW distance learning resource was made available in Spring 2014 • Palliative care – UPDATE resource available late 2014 • Substance Misuse – UPDATE resource available late 2014 • Scottish Community Pharmacy Smoking Cessation Training – e learning and MCQs available on Portal

9. National Topic for Autumn 2014 • In November 2014, NES Pharmacy is running a month of face to face learning events on Sexually Transmitted Infections • These events will be run by local Sexual Health Specialists and although they will cover national priorities in this important area, events will largely concentrate on local initiatives • An updated e learning resource on Sexual Health will also be available on Portal at the end of October 2014

10. NES Pharmacy Team recently received a Highly Commended Excellence in Education Award by the Royal Pharmaceutical Society