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Managing Stakeholders . Managing Stakeholders . what are stakeholders? how to identify them what mobilises them? planning and documentation. who are these ‘Stakeholders’. simple definition: examples include:. Anyone who will be affected by the project or its outcome,
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Managing Stakeholders • what are stakeholders? • how to identify them • what mobilises them? • planning and documentation
who are these ‘Stakeholders’ • simple definition: • examples include: Anyone who will be affected by the project or its outcome, or who can affect the project • Customers who have commissioned the work, and who will be benefiting from the outcome • users who will be using the end product • suppliers who are providing specialist resources or goods and services
how to identify stakeholders • start with the project definition documents, and list customers, users, suppliers • add on internal management, internal suppliers, team members • then add on the ‘inspectors’
what ‘mobilises’ stakeholders? • what is in the project for them? • what could they gain or lose? • why should they help you?
planning and documentation Stakeholder impact attitude actions Stakeholder name High, Medium, Low What they might want from your project How you could deliver it