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ScheduleCom Voice Scheduling System

ScheduleCom Voice Scheduling System. Lenny Morris lmorris@commandalkon.com 205-879-3282 x1232. ScheduleCom and ScheduleCom OnDemand. ScheduleCom provides a convenient way to communicate start times, locations and other messages to your workforce.

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ScheduleCom Voice Scheduling System

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  1. ScheduleComVoice Scheduling System Lenny Morris lmorris@commandalkon.com 205-879-3282 x1232

  2. ScheduleCom and ScheduleCom OnDemand • ScheduleCom provides a convenient way to communicate start times, locations and other messages to your workforce. • ScheduleCom does away with the use of recording equipment, can be interfaced to time and attendance systems and provides advanced reporting. • OnDemand provides these same features as a hosted solution to eliminate the required hardware and telephone equipment at your site. ScheduleCom - Voice Scheduling System

  3. ScheduleCom is a schedule publishing system designed for the Construction Materials industry. • ScheduleCom allows users to generate a schedule by combining employees, vehicles, work locations, and start times by scheduling location (plant, pit, central dispatch office, main office, etc). ScheduleCom - Voice Scheduling System

  4. Once the schedule is published, an employee can call into the system and hear their schedule as well as any employee-specific and/or group messages. • Employees only hear schedule information pertaining to them specifically. ScheduleCom - Voice Scheduling System

  5. The system logs which employees accessed the system and received their schedule. • Using the scheduling application is easy and is launched from a web browser. • Can link ScheduleCom into time keeping systems such as Kronos and InfoTech with custom integration. • Can create exception reports comparing employees actual clock-in time (Kronos, InfoTech) to their “published” schedule time (ScheduleCom). • Can be accessed by any remote user with log-in rights, any time, anywhere. ScheduleCom - Voice Scheduling System

  6. Operation Options • Hosted in your data center • Hosted by CenApps • Stand alone operation • Interfaced to CMDseries • Interfaced to Integra ScheduleCom - Voice Scheduling System

  7. Login Screen ScheduleCom - Voice Scheduling System

  8. Welcome Screen ScheduleCom - Voice Scheduling System

  9. Schedule for Today ScheduleCom - Voice Scheduling System

  10. Outages - staff or equipment not available ScheduleCom - Voice Scheduling System

  11. Message Management ScheduleCom - Voice Scheduling System

  12. Individual Messages ScheduleCom - Voice Scheduling System

  13. Group Messages by Location ScheduleCom - Voice Scheduling System

  14. Individual Questions ScheduleCom - Voice Scheduling System

  15. Administration ScheduleCom - Voice Scheduling System

  16. Administer Employee ScheduleCom - Voice Scheduling System

  17. Additional Employee Data ScheduleCom - Voice Scheduling System

  18. Reports ScheduleCom - Voice Scheduling System

  19. Schedule Listing (One for Each Location) ScheduleCom - Voice Scheduling System

  20. Vehicles Not Scheduled for the Day ScheduleCom - Voice Scheduling System

  21. Research Schedule and Access History ScheduleCom - Voice Scheduling System

  22. Manage Companies and Users ScheduleCom - Voice Scheduling System

  23. Multiple Companies in One Installation ScheduleCom - Voice Scheduling System

  24. Company Details ScheduleCom - Voice Scheduling System

  25. Start Schedule for a New Day ScheduleCom - Voice Scheduling System

  26. Enter Start Times in the Last Column ScheduleCom - Voice Scheduling System

  27. Optional Employee Sort Order ScheduleCom - Voice Scheduling System

  28. Filter and Schedule by Employee Type ScheduleCom - Voice Scheduling System

  29. Filter and Schedule by Location ScheduleCom - Voice Scheduling System

  30. Published Schedule for New Day ScheduleCom - Voice Scheduling System

  31. Custom Integration with Time & Attendance Systems • Pass Start time for next day from ScheduleCom to Time System when schedule is published or re-published if changed. The Time System would have the scheduled start times and could report on early or late punches. • Hours worked period (probably week) to date are passed from Time System to ScheduleCom periodically (every 15 minutes or so) during the work day. This time is displayed on the scheduling screen and can be used to determine the next days schedule to limit overtime. ScheduleCom - Voice Scheduling System

  32. Custom Integration with Time & Attendance Systems • ScheduleCom should be able to determine when an employee has punched in at the start of a shift and would display that status on the current schedule. This would indicate to dispatch that a driver was punched in but not in service yet. ScheduleCom - Voice Scheduling System

  33. Custom Integration with Time & Attendance Systems • ScheduleCom will pass employee Stop Time to the Time System. This could be a batch transfer during the night or more frequently on a scheduled basis. This time indicates the expected punch out time for a driver. The logic for calculating this time would exist in ScheduleCom. (Typically the time driver was told to end the day plus some additional offset for cleanup and other end of shift activity. This screen must be available even after the next day is published. ScheduleCom - Voice Scheduling System

  34. CMDoptimize Interface • Allows COMMANDseries Driver Call-Out to be transferred directly to ScheduleCom as a temporary schedule. Changes can be made prior to publishing the schedule. • Available with CMDconcrete today. Will be available with Integra soon. • Available with on site version of ScheduleCom now. Will be available with OnDemand version soon. ScheduleCom - Voice Scheduling System

  35. Outage Interface to CMDoptimize • Will soon be passing driver and vehicle outages that were entered in ScheduleCom to CMDseries. • Outage start date, time, reason and end date are entered into ScheduleCom and transferred to CMDconcrete upon request from CMDconcrete. ScheduleCom - Voice Scheduling System

  36. Enhancements being considered • Ignore STOP and START schedule times on Saturdays and Sundays. • Additional configuration for Saturday volunteer feature. • Transfer Saturday volunteers to Driver Call-In • Synchronization of employees and trucks between ScheduleCom and CMDseries • More than one schedule per day. • More than one active schedule at one time. • Outbound alerts. ScheduleCom - Voice Scheduling System

  37. Additional Licenses Required ScheduleCom - Voice Scheduling System

  38. ScheduleCom List Prices(Hosted at Your Site) ScheduleCom - Voice Scheduling System

  39. ScheduleCom On DemandHosted by CenApps Technologies ScheduleCom - Voice Scheduling System

  40. ScheduleCom License Options ScheduleCom - Voice Scheduling System

  41. Please Complete Your Evaluation • Be sure to circle the session you are evaluating on the back of your card • Management • MGT-012 • The Benefits of Voice-Based Scheduling • All breakout session materials can be accessed at:www.commandalkon.com/cc2011/update/index.htm • Thank You! ScheduleCom - Voice Scheduling System

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