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School Communication System Voice Broadcast System

School Communication System Voice Broadcast System. Executive Council Overview January 17, 2007. Product Overview. Product -- School Communication System (SCS) by Global Connect New voice broadcast system for Prince Georges County Public Schools (schools and administrative offices)

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School Communication System Voice Broadcast System

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  1. School Communication SystemVoice Broadcast System Executive Council Overview January 17, 2007

  2. Product Overview • Product -- School Communication System (SCS) by Global Connect • New voice broadcast system for Prince Georges County Public Schools (schools and administrative offices) • Offers a consistent communication method across district “Enabling optimal customer service through successful, strategically-aligned projects”

  3. School Communication System 24,000 messages/hr VOIP technology Remote Recording Capability Polling & Survey Rapid Emergency Broadcast Text to Speech Easy Caller 300 messages/hr Telephone Lines Remote Recording Capability Polling & Survey Rapid Emergency Broadcast Text to Speech School Communication System vs. Easy Caller “Enabling optimal customer service through successful, strategically-aligned projects”

  4. Product Overview • Each school/admin office accesses its own website/data • Messages can be scheduled or immediately transmitted • Offers real-time reports on broadcast progress • Can send broadcast from remote location based on a pre-selected call list • No issues with phone outages and phone line capacity “Enabling optimal customer service through successful, strategically-aligned projects”

  5. Role of Executive Council • Act as champion to promote the use of SCS • Define policies and procedures for use of SCS system • Provide responses to SCS Executive Decision Log “Enabling optimal customer service through successful, strategically-aligned projects”

  6. Project Status • Completed Project Charter & Project Plan (Schedule) Dec 2006 • Completed Project Management Plan Dec 2006 • School websites created/Live test data loaded Dec 2006 • Conduct SCS Project Kickoff Meeting 1/23/2007 • Identify & Train Early Adopters Jan/Feb 2007 • Receive Feedback from Early Adopters Mar 2007 • Execute Communication Plan Ongoing • Complete Training Mar 2007 • Complete System Integration & Implementation Mar/Apr 2007 “Enabling optimal customer service through successful, strategically-aligned projects”

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