1 / 17

Communicate Collaborate Learn Internet enabling your business - Arun Muthukumar

Communicate Collaborate Learn Internet enabling your business - Arun Muthukumar. Summary. How companies are transforming and growing by leveraging the Internet From a steel foundry with factories in many locations, to a retailer with 100+ stores

baylee
Download Presentation

Communicate Collaborate Learn Internet enabling your business - Arun Muthukumar

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Communicate Collaborate Learn Internet enabling your business - Arun Muthukumar

  2. Summary • How companies are transforming and growing by leveraging the Internet • From a steel foundry with factories in many locations, • to a retailer with 100+ stores • to a construction company with multiple remote projects • to providing Radiology scan reportsaround the world • Technology enabled new business models • far more efficient and faster than the traditional way a business is run • not limited by location or geographical boundaries • leveraging experts from around the world • enabling access to a global customer market • Case Studies and Examples You too can… innovate, accelerate and grow

  3. Traditional business operation today • customers are local and limited (not much scope for scale) • a 2 hour business meeting with a potential customer requires 1 to 2 days of travel and tens of thousands in expenses. • training employees means sending a few to another city for a few days or no training at all • communicating with employees is once a year annual event orat most a quarterly meeting

  4. ICT usage – past generation, now and the future generation • Past ICT Usage - computers, phone, fax • Office computerization, email communication • Current ICT usage - Mobile revolution, email • A cell phone from the courier boy to every person in the organization • Laptops and web based basic information sharing • Future - Communicate, Collaborate, Learn – seamlessly in one platform • Thru usage of Internet based technologies • Device independent (use them on your laptop, mobile or iPad) • Video everywhere – live, offline video content (like YouTube), searchable video • Reduce travel time and costs • Work together, collaborate, connect with experts • Train employees on what they need to know and best practices on a regular basis and evaluate them to ensure they know what they need to know.

  5. Unleash the power of knowledge • Organizational success is increasingly dependent on innovation - successful innovation involves effectively utilizing and sharing knowledge gained over time • Increasing level of knowledge required at all levels of the work force. - rapidly changing needs, technologies, markets, customer dynamics • Unleashing the power of knowledge requires • Capturing and organizing content systematically • Utilising the best resources and expertise, independent of location • Providing systematic employee training programs Continuous Learning = Increased Knowledge = More Innovation

  6. Use technology to unleash the power of knowledgeand leap into the future… • I want to train geographically dispersed employees • I want to communicate company policy & updates • I want to collaborate with experts and my clients • I want to manage my company’s internal knowledge • Organize costly training sessions once or twice a year • Paper based circular, emails, only text based possible • Physically host outside experts, use email or external collaboration software • Stored files and folders, & complex knowledge management systems • Virtual training sessions and evaluations • Text & video based communication • Live interactive virtual sessions, discussion forums and document sharing • Content management systems for organizing and sharing knowledge

  7. The ideal solution – what is needed • Three key requirements to unleash the power of knowledge • Conveying key messages : Communication • Sharing best practices and working in teams: Collaboration • Organized system of learning about concepts and methods: Training • Other requirements for the solution : • Easy to manage across multiple locations • Cost effective • Remain flexible and change with user requirements

  8. Calendar The Linkstreet platform Organized storage of content Notifications Assessments Document Sharing Discussion Forums Virtual meetings &Training Sessions Messaging Knowledge Management Live Sessions Communication LinkStreet Platform

  9. CASE STUDIES

  10. About Teleradiology Solutions and People4People • Pioneers in Teleradiology in India, founded in 2002 by Dr. Arjun Kalyanpur. • Provides Teleradiology services to hospitals, including interpretation of CT, MRI, ultrasound, nuclear medicine studies and X rays. • Provides Teleradiology services to hospitals in 20 countries globally. • Accredited by the US Joint Commission of Accreditation of Healthcare Organizations (JCAHO) • People4People Heart Strings founded by Dr. Sunita Maheshwari to help children with cardiac problems and for e-teaching of Cardiology PG students.

  11. Knowledge management requirements • Employees are post graduate radiologists who need a high degree of customized training • High employee churn leading to costly training programs • Employees need to be constantly updated on various advances in their field • Expert opinion necessary for handling complex issues • High need for data security to maintain confidentiality

  12. An integrated solution to meet their needs • One integrated platform for communication, collaboration and training • Live virtual training sessions for regular knowledge sharing sessions. • Content is organized by topic from multiple sources - recorded sessions, web, videos, presentations and documents. • Quizzes and assignments to assess progress. • Sessions with experts from around the world on a regular basis. • Targeted discussion forums for gathering inputs on specific issues and creating awareness. Completed 100+ sessions with expert doctors on various Cardiology and Radiology topics with students from all over India.

  13. A construction Company example • Large construction company with many projects all over India • Main office needs to stay in touch with project sites • Engineers need to discuss and review drawings and plans with on-site managers • Workers on-site need regular training on process, procedures and best practices • Chairman and senior executives need to monitor live progress at every site • One Internet based platform for • Live, interactive meetings and discussions to multiple sites • Review sessions with western architects and site engineers • Secure storage and sharing of documents and plans

  14. Ace coaching classes - course provider example • Leading IIT, CET, NTSE coaching classes provider in Bangalore with approx. 15 training centers around the city. • Venture funded by Infosys Narayan Murthy’s Catamaran Ventures. • Need to scale and reach out to a larger student population • Successfully trialed NTSE virtual training for students in remote class rooms • Conducted CET training for 300+ students connected individually from home • Now planning to roll out virtual training and revisions to all their students. • One Internet based platform for • Live, interactive classes and revisions across multiple sites • Sharing of documents and content • Follow up with practices quizes, Q&A sessions and discussion forums to clear doubts

  15. A technology product company example • Large MNC developing complex technology product • Software developed in India, hardware designed in USA and optics in Italy • Factory located in Taiwan for manufacturing the product • Regular interaction required across various teams at all levels • No travel budget and limited training budget • One Internet based platform for • Live, interactive meetings and discussions across multiple sites • Sharing of documents and content and software • Live status updates available at all levels – from bug reports to project schedule

  16. In collaboration with Bringing the best of applications, content, courses, communication and collaboration technologies, all in one platform Arun Muthukumar Linkstreet Learning arun@linkstreet.in +91 98456-49248

  17. Thank you!!

More Related