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This course reviews and integrates quality tools like flowcharts, brainstorming, cause-and-effect diagrams, and run charts in a QI project cycle. Learn to apply them effectively to improve processes and outcomes.
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Putting it All TogetherLearning Objectives • To review quality tools and concepts introduced in previous exercises • To experience how quality tools and concepts may be integrated and applied during one QI project cycle
Putting it All Together Review Topics • Improvement Project Memo • Flowchart • Brainstorming • Cause-and-Effect Diagram • Run Chart
Elements Problem statement Improvement goal Project team members Project timelines Meeting resources Operational guidelines Putting it All TogetherImprovement Project Memo
Putting it All TogetherBrainstorming • Process • Write the topic statement or question • Review general rules for brainstorming • Establish a time limit • Generate ideas until the time is up • Review and refine ideas
Putting it All TogetherCause-and-Effect Diagram Steps • Draw the diagram’s skeleton • Write the problem or desired outcome in the box at the end of the arrow • Brainstorm potential causes • Review and refine causes
Putting it All TogetherRun Chart Elements • Horizontal axis: time increments • Vertical axis: measurement increments • Marked points: measurement or quantity observed at one point in time, connected to help display performance trends