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Leading the Way Programs, Ideas and Communities to Consider Presented by Brian Lake and Neil McDevitt Midwest Partners in Preparedness Conference September 30, 2010 . Best Practices vs. Good Ideas. What is a Best Practice? Who defines what a best practice looks like?
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Leading the Way Programs, Ideas and Communities to Consider Presented by Brian Lake and Neil McDevitt Midwest Partners in Preparedness Conference September 30, 2010
Best Practices vs. Good Ideas • What is a Best Practice? • Who defines what a best practice looks like? • Disasters are local, best practices are as well • The challenges, resources and needs in Fort Myers, Florida are very different than in Waterloo, Iowa • Let’s talk about some Good Ideas • You decide if something might work in your community
Mississippi Interfaith Disaster Recovery Task Force • Located in Biloxi, MS • Founded in 2006 following Hurricane Katrina • Original mission was to provide spiritual and emotional care to citizens of Gulf Coast following Katrina • Has transitioned from an organization that views mitigation as part of the recovery process to mitigation as part of the preparedness process
Mississippi Interfaith Disaster Recovery Task Force • Responsible for bringing together a diverse group of faith-based organizations in the MS Gulf Coast • Is the point organization between FB groups and local emergency managers and first responders • Sits in EOC during disasters • Disaster Coordinators in every congregation • Dr. Alice Graham, Executive Director • agraham@msidtf.org • www.msidtf.org
Blackhawk County, Iowa – 911 Texting • First 911 call center in the country to allow texting • Realized that many Deaf consumers no longer used or had TTY which was the only way to communicate with 911 center • Perfect Storm of Advancements in Accessibility • New IP-based 911 system • Dedicated champions of providing accessibility for all • Partnerships with technology providers, cell carries and public sector
Blackhawk County, Iowa – 911 Texting • Huge implications for the Deaf/Hard of Hearing community as well as victims of domestic violence • Sarasota, Florida is evaluating the capability as they have moved to IP-based system as well • Judy Flores, Blackhawk County PSAP Director • JFLORES@CO.BLACK-HAWK.IA.US • Tom Jennings, Chair, Blackhawk County 911 Commission • Jenningst@waterloopolice.com
Metro Boston Transit Authority - MBTA • Found significant amount of human resources needed to evacuate passengers with disabilities • Evaluated plan and equipment and designed a system that enables all passengers to be evacuated • Purchased 512 Evacuation Chairs, 12 Mechanical Evacuation Carts w/ trailers that were specifically designed for MBTA environment – Trained w/ PWD
Metro Boston Transit Authority - MBTA • Gary Talbot, Assistant General Manager, MBTA • gtalbot@mbta.com
Accessible Education: A Mindset and a Goal Just like it is important to include members of the functional needs community in the emergency planning process; it is essential to make sure that education and training for the emergency planning process is accessible to include people with functional needs. • Text equivalents for images- for people who are blind or who have low vision • Captions for audio (video, etc.)- for people who are deaf and hard of hearing • Keyboard vs. mouse functionality- for people with motor skill needs and vision needs http://terrorism.spcollege.edu/Training/trainingAccessibility.aspx
Example of Meeting the Needs User driven video interface (current prototype in development) • Captions can also be used for second languages (subtitles in Spanish) • Second video could be a images, slide show (PPT) or animation (Flash)
DeafLink • The state of Texas uses DeafLink to provide emergency alerts for Deaf/HH, Spanish speaking consumers • Individuals to receive emergency information from the city, county or state through email, pagers (with text capability), cell phones with text or video capability, and PDAs (with email capability) • ASL, English Voice & Text, Spanish Voice & Text • Kay Chiodo, President, DeafLink • KayChiodo@deaflink.com