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Enhancing Bilateral Business and Education Partnership: Scaling New Heights OPPORTUNITIES IN TELECOMMUNICATIONS

Enhancing Bilateral Business and Education Partnership: Scaling New Heights OPPORTUNITIES IN TELECOMMUNICATIONS . Tan Sri Dato’ Ir. Md Radzi Mansor Chairman Telekom Malaysia Bhd The British-Malaysia Partnership Conference 25 October 2007. Briefing outline. 1. Overview of TM Group

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Enhancing Bilateral Business and Education Partnership: Scaling New Heights OPPORTUNITIES IN TELECOMMUNICATIONS

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  1. Enhancing Bilateral Business and Education Partnership: Scaling New Heights OPPORTUNITIES IN TELECOMMUNICATIONS Tan Sri Dato’ Ir. Md Radzi Mansor Chairman Telekom Malaysia Bhd The British-Malaysia Partnership Conference 25 October 2007

  2. Briefing outline • 1. Overview of TM Group • 2. TM: Education & Research • 3. 7 Areas for Potential ICT Collaboration • 4. Conclusion

  3. Corporate Profile • Authorised Capital - RM5,000,003,021 (30 Sept 2007 ) • Paid-up Capital - RM3,439,812,606 (30 Sept 2007 ) • Market capitalisation - RM 35.1 billion @ RM10.20 (19 Oct 2007) • List of Substantial Shareholders (30 Sept 2007 ) • Khazanah Nasional Berhad 36.11% • Employees Provident Fund Board 12.45% • Amanah Raya Nominees 9.27% • Bank Negara Malaysia 7.32% • Cimsec Nominees 4.72% • Foreign ownership as at 30 Sept 2007 : 16.02% • One of the largest listed company on Bursa Malaysia • 9 members in the Board of Directors • More than 50 active Subsidiaries of which 13 are overseas • 8 Associate Companies of which 5 are overseas • Over 35,237 employees within TM Group (30 Sept 2007 )

  4. TM today is the leading Malaysian integrated telco with diversified services and geographical portfolio…. Malaysia Business TM Ventures TM International Celcom TM Wholesale TM Retail TM Net Other Operations International Operations Domestic Mobile Operations • VADS Bhd • – Call centre • and Managed Service • Non- core operations • Mobile voice • Mobile data • Mobile broadband • Fixed voice • Fixed data • Internet/Broadband • TM Global • Mobile voice • Mobile data • Fibre backbone • LDD • International Voice • Broadband eg. Property, Fleet Payphone Directory Education Source: TM

  5. TM proposes to demerge its fixed and mobile operations into 2 separate listed entities

  6. Corporate structure – creation of two distinct listed entities for demerger to create shareholder value through accelerated operational improvements and growth

  7. Closer to home international operations footprint * …with representative offices in HK, Singapore, London and Reston, USA * * * * * * TM regional mobile customer base stands at 31.8mn (2Q07) * * Mobile operations PRESENCE BUSINESS SHAREHOLDING (%) SRI LANKA cellular 85.6 BANGLADESH cellular 70.0 PAKISTAN data,ISP 89.0 INDIA cellular 39.2 IRAN cellular 49.0 PRESENCE BUSINESS SHAREHOLDING (%) INDONESIA cellular 67.0 SINGAPORE cellular 29.7 THAILAND holding co. 18.9 THAILAND mobile, content/dist. 24.4 CAMBODIA cellular 100.0 6/2/2014 Note: % holdings as at 30 September 2007

  8. Contribution from international operations is growing Contribution by international operations to Group’s Revenue and PATAMI *Adjusted for Forex In RM Millions except percentages Source: TM

  9. TM Group Outlook and Expectations (2Q07) TM: Stabilization of domestic operations • Fixed line stimulation through bundled packages • Broadband push with higher speed offerings and improve quality of service • HSBB PPP – TM together with govt to embark on RM15.2bn mega infrastructure build-out for broadband acceleration • Recovery of Celcom through positive brand positioning and segmental marketing with focus on improving revenue share • Execution focus in growth markets despite challenges in respective markets • Opportunistic approach in regional expansion with clear investment guidelines and strategy TMI: Growth in international operations

  10. Throughout, TM has significantly contributed towards the national agenda • Building National and International communication infrastructure • Wired/Wireless, Narrowband/Broadband • MSC (prime example of private-public sector partnership) • Internet Connectivity • Regional/Global Hub • Facilitating knowledge development • Multimedia University (> 20,000 students) • Multimedia College • R&D Collaboration • TM Smart School • SchoolNet • Scholarships (> 10,000 students) • Bridging the Digital Divide • Universal Service Provision • Rural development • Participation and Sponsorship • Industry Forums • Local and International Sporting Events

  11. Briefing outline • 1. Overview of TM Group • 2. TM: Education & Research • 3. 7 Areas for Potential ICT Collaboration • 4. Conclusion

  12. Briefing outline • 2. TM: Education & Research • - Multimedia University (MMU) • - Multimedia College (MMC) • - TM R&D

  13. MMU is the FIRST PRIVATE UNIVERSITY in MALAYSIA Development of MMU November 1996 Universiti Telekom, Melaka Campus Ministry of Education Malaysia March 1997 Multimedia University, Cyberjaya Campus

  14. MMU has a specific niche to fill in the Malaysian ICT Industry Vision To be aworld class universitythat leads inlearning and researchwithin thebroad spheres of multimedia, engineering andinformation technology. Mission 1. To be an international centre of excellence for learning and research in multimedia and information technology. 2. To be a prime innovator of ideas, solution provider and catalyst of change in the sphere of multimedia and information technology.

  15. Mode Of Education • Multimedia Learning System Platform (MMLS) • Satellite Tele-Education System (NMES) • - Simultaneous Real - Time Transmission of Lectures to MMU Melaka, PSDC Penang, ILP Kuantan, TTC Sabah, Unimas Sarawak • Internet Based Education (e-Learning Campus Environment) • Distance Education Programme (DE) Distance Education

  16. Facts and Figures of MMU Total Number of Students 19, 354 Total Number of Postgraduate Students 1, 919 Total Number of International Students 3, 408 Total Number of Academic Staff 894 Total Number of Technical / Administrative Staff 699 Total Number of International Academic Staff 164 Percentage of International Academic Staff from total Academic Staff 18.3% Number of Countries of Origin for International Staff 29 (As at 19 Sept 2007) Targeted Figures at 2010 • 30% International Students • 30% Postgraduate Students

  17. International Students’ Countries Of Origin (77) • Egypt • Eritrea • Ethiopia • Germany • Ghana • Guinea • Haiti • Hong Kong • India • Indonesia • Iran • Iraq • Italy • Japan • Jordan • Kazakhstan • Kenya • Afghanistan • Algeria • Australia • Bahrain • Bangladesh • Bosnia and • Herzegovina • Botswana • Brunei • Burundi • Cambodia • Cameroon • Canada • China • Czechoslovakia • Djibouti • Kuwait • Kyrgyzstan • Laos • Lebanon • Lesotho • Libya • Maldives • Mauritius • Moldavia • Mongolia • Morocco • Myanmar • Nepal • Niger • Nigeria • Oman • Pakistan • Palestine • Philippines • Qatar • Russia • Rwanda • Saudi Arabia • Singapore • Slovenia • Somalia • South Africa • South Korea • Sri Lanka • Sudan • Syria • Taiwan • Tanzania • Thailand • Tunisia • Turkey • Uganda • Uzbekistan • UAE • UK • USA • Vietnam • Yemen • Zambia • Zimbabwe

  18. Faculties In MMU MELAKA CYBERJAYA • Faculty of Engineering • Faculty of Information Technology • Faculty of Management • Faculty of Creative Multimedia • Institute of Modern Languages and Communication • Faculty of Engineering & Technology • Faculty of Information Science & Technology • Faculty of Business & Law • Centre for Foundation Studies & Extension Education • Centre for Affiliated & Diploma Programme

  19. MMU Programmes Offered in Other Countries • Diploma in Telecommunication Engineering • Ghana Telecom. Training College, Ghana • Diploma in Creative Multimedia • National Electronic Media Institute of South Africa • MBA Programmes are currently offered in :- • China Information University, China • Bunda Mulia University, Indonesia • Kish University, Iran • Cornerstone Institute, Singapore • Computer Man University, Sudan • Programmes To Be Offered • AKTEL, Bangladesh • University of Information & Communication Technology, Uzbekistan • Syrian Virtual University, Syria

  20. MMU Consultancy & Technopreneur Development • Objectives: • Broaden and Strengthen Skills and Expertise • Transfer of Knowledge and Expertise to General Community • Promote Linkage between University and Industry • Assist Industry and Government in Identification of Technology and Research Activities • Development of Entrepreneurs and Generation of Revenue for Staff, Alumni and University

  21. MMU Collaborations with Industry

  22. Briefing outline • 2. TM: Education & Research • - Multimedia University (MMU) • - Multimedia College (MMC) • - TM R&D

  23. MMC EASTERN (KUALA TERENGGANU) MMC SABAH (KOTA KINABALU) MMC NORTHERN (TAIPING) MMC SARAWAK (KUCHING) MMC KUALA LUMPUR MMC SOUTHERN (MELAKA) Introduction to MMC Multimedia College (formerly known as Telekom Training College) operates as the training arm of Telekom Malaysia (TM) since its establishment in 1948. From a humble beginning, MMC has grown to be the leading ICT Training Provider of the Nation, boasting a total of more than 30,000 trainees in various fields per year.

  24. Business Operations: Strategic Thrusts METHODOLOGY / MODUS OPERANDI SEGMENT 1) IN-HOUSE TM 2) SUBSIDIARIES 3) OTHER INFORMATION COMMUNICATION TECHNOLOGY (ICT) ORGANISATIONS 4) MAJLIS LATIHAN VOKASIONAL KEBANGSAAN (MLVK) 1) BENCHMARKING 2) BEST PRACTICES 3) STRUCTURE, CONTENT, RELEVANCE 4) COMPETENCY MATRIX 5) SUCCESSION PLAN & CAREER PATH 6) OPERATIONAL PERFORMANCE LEVERS(OPL) 7) CERTIFYING AGENCY(CA) TRAINING 1) MANAGEMENT DEVELOPMENT PROGRAMMES (MDP) 2) LEADERSHIP PROGRAMMES 3) EMOTIONAL QUOTIENT (EQ) PROGRAMMES 4) PSYCHOMETRICS & ASSESSMENT 5) FRANCHISE 1) MIDDLE MANAGERS & TOP MANAGEMENT 2) TM SUBSIDIARIES 3) OTHER EXTERNAL ORGANISATIONS MGMT. LEADERSHIP INST. MLI 1) COLLABORATIVE PROGRAMMES 2) TWINNING 3) FRANCHISE EDUCATION 1) SCHOOL LEAVERS 2) JUNIOR – MIDDLE MANAGEMENT 1) HOSTEL 2) CLASSROOM/HALL 3) SPORTS COMPLEX FACILITIES ALL ORGANISATIONS, ASSOCIATIONS, ETC.

  25. Training TRAINING PROGRAMMES • Mobile / Wireless • Public Switching Telephone • Network (PSTN) • Broadband • Asymmetrical Digital Subscriber • Line (ADSL) • Digital Data Network • ICT Seminars • Certifying Agency • Computer Programming • Operating Systems • Database Mgmt Systems • Project Management • Multimedia & Web • Application Courses • Marketing Plan and Research • Business Etiquette • Financial Planning • Credit Control • Certified Management Accountant • (CMA) • Human Resource Management • Organisation Development • Quality Management • Corporate Culture • Strategic Management * All schools are actively conducting programmes for international organisations such as Commonwealth Telecommunications Organisation (CTO), Asia Pacific Telecommunity (APT), Malaysian Technical Cooperation Programme (MTCP), International Telecommunications Union (ITU), etc.

  26. Education DIPLOMA PROGRAMMES * Duration of each programme: 2½ years ** This is a special programme in collaboration with Japan International Cooperation Agency (JICA) project

  27. INTERNATIONAL • Malaysian Technical Cooperation Programme (MTCP) • Commonwealth Telecommunications Organisation (CTO) • Asia Pacific Telecommunity (APT) • International Telecommunications Union (ITU) • United Nations (UN) • Telekom Malaysia International Bangladesh (TMIB) • MTN Networks (Pvt) Ltd, Sri Lanka • Organisation of the Islamic Countries (OIC) Networks Sdn Bhd • Grameenphone, Bangladesh • Bahrain Telecommunications • Sabafon, Yemen • Teguh Usaha, Brunei • Malawi Telecommunications, Malawi MMC Customers

  28. Briefing outline • 2. TM: Education & Research • - Multimedia University (MMU) • - Multimedia College (MMC) • - TM R&D

  29. TMR&D* was incorporated as a subsidiary company on 2nd Oct 2000 and commenced its operation on 1st Jan 2001. About TMR&D Core Business:R&D in ICT Others: Consultancy, Training, Research Facility Services and Commercialization. • TMR&D has been recognized by Malaysian Industrial Development Authority (MIDA) as an approved R&D-status Company under the definition of the Promotion of Investment Act 1986 • Office and Research Facilities are located in Multimedia Super Corridor (MSC) zone, hence TMR&D provides ample opportunities for MSC Companies for networking. • The only R&D Company that is a member of Malaysia Research & Education Network (MyREN) *Telekom Research & Development Sdn Bhd (TMR&D)

  30. Examples of Technologies and Solutions Developed by TMR&D e.g. 1. SIP Phone 2. ADSL Modem 3. ADSL Modem + Homeplug Adaptor e.g. 1. 3G Antenna 2. Indoor antenna 3. RFID Solutions 4. SDR Board Consumer Communication & Connectivity • Wireless & Nearfield Communication e.g. 1. Biometric Solutions: - Signature identification - Face recognition 2. SMS security system e.g. 1. GEPON OLT & ONU 2. Intelligent Homes 3. Multimedia broadcasting • Digital Multimedia • Security & Building Management

  31. TMR&D’s Services & Commercialization • Consultancy • Due Diligence services • Information Technology consultancy • Intelligent Building Management System (IBMS) Consultancy • Training: • Software • Hardware • Engineering Services • Production Design and Computer-Aided Industrial Design (CAID) • Computer-Aided Design • Multi-layer PCB Design and Fabrication • Mechanical Design and Development • Computer Aided Engineering Analysis Group • Rapid Prototyping • Lab Facility Services • EMC & Lightning Surge • Compliance Test • Photonic & Lightwave • Measurement • Microwave & Electrical • Measurement • Commercialisation* • Commercialisation of Intellectual Properties • Commercialisation of Products • * Since 1 ½ years ago

  32. Potential Collaboration Areas • Joint R&D Projects • Contract Research Projects • Technical Consultancies • Industrial Attachment • Short Course / Customized Training • IP Commercialization • Benchmarking on R&D Best Practices TMR&D’s Collaboration Mechanisms Commercialisation • IP & Product • Marketing & Sales Agent • Manufacturing R&D • Co-operative Research • Research Contract

  33. Our Collaboration Partners FUJIKURA LTD, JAPAN DENMARK NATIONAL CHIAO TUNG UNIVERSITY, TAIWAN MULTIMEDIA UNIVERSITY MALAYSIAN INSTITUTE FOR NUCLEAR TECHNOLOGY RESEARCH CAIRO, UNIVERSITI TEKNOLOGI MALAYSIA UNIVERSITI KEBANGSAAN MALAYSIA UNIVERSITI SAINS MALAYSIA

  34. Briefing outline • 1. Overview of TM Group • 2. TM: Education & Research • 3. 7 Areas for Potential ICT Collaboration • 4. Conclusion

  35. 7 areas for Potential Collaboration (1/2) Description • Strengthen cooperation on ICT infrastructure construction – fixed, mobile, satellite networks • Development Zones (eg. IDR, MSC) • ICT/Cyber Centres ICT Infrastructure Development • Draw each other’s experience and practices in establishing mechanism for Universal Service • Leverage each other’s experience and practices in narrowing the Digital Divide • Jointly develop and promote applicable technology for rural and remote areas Universal Service Human Capacity Building • Educational Facilities, Operations and Curricula • Training transfers of middle and high-level telecom managers and technicians within 5 years • Improve cooperation in developing ICT human resources • Face-to-face discussions • E-learning Network and Information Security • To establish Coordination Framework for Network and Information Security Emergency Responses

  36. 7 areas for Potential Collaboration (2/2) Description • Strengthen cooperation in e-commerce and e-governance • Promote Mutual Recognition Arrangements (MRAs) for: • ICT expertise certification • Telecom equipment certification Trade and Investment Facilitation • Foster exchanges of ICT development strategy and policy • Explore effective market regulation model • Strengthen consultation and coordination within relevant international organisations Inter-governmental Dialogues and Exchanges • Promote advanced products and services amidst regional players • Commercial agreements Products and Services Proliferation

  37. Briefing outline • 1. Overview of TM Group • 2. TM: Education & Research • 3. 7 Areas for Potential ICT Collaboration • 4. Conclusion

  38. Conclusion ü • TM has evolved from a government agency providing basic services to a regional integrated telecommunications company • Overseas operation contributes nearly 1/3 of profits, which was achieved without sacrificing commitment towards domestic investment and operations • ICT development is central to economic growth and to realise it requires active partnership between the Government and the private sector at national and regional platforms • TM has played and is committed to continue playing a significant role in supporting Government’s aspirations towards development of ICT services and education in Malaysia ü ü ü With the experience we have acquired, TM is well prepared to collaborate with British partners in terms of ICT development and education in the region

  39. THANK YOU www.tm.com.my

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