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GGUS summary (3 weeks)

Summary of support-related events in the past 3 weeks, including details of 7 real ALARM tickets. Majority of the tickets are solved and verified.

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GGUS summary (3 weeks)

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  1. GGUS summary (3 weeks) 1

  2. Support-related events since last MB There were 7 real ALARM tickets since the 2011/11/08 MB (3 weeks), 5 submitted by ATLAS,1 by CMS, 1 by LHCb. 4 ALARM tickets concerned CERN, 2 were for SARA and 1 for CNAF. .All of them are in status ‘solved’, most are also ‘verified’. Details follow… WLCG MB Report WLCG Service Report

  3. ATLAS ALARM->CERN slow LSF response GGUS:76039 WLCG MB Report WLCG Service Report

  4. CMS ALARM-> CERN LSF problem GGUS:76045 WLCG MB Report WLCG Service Report

  5. ATLAS ALARM->CERN slow AFS GGUS:76519 WLCG MB Report WLCG Service Report

  6. LHCb ALARM-> SARA SE downGGUS:76629 WLCG MB Report WLCG Service Report

  7. ATLAS ALARM-> unable to contact SARA SRMGGUS:76628 WLCG MB Report WLCG Service Report

  8. ATLAS ALARM-> data exports to CNAF failGGUS:76663 WLCG MB Report WLCG Service Report

  9. ATLAS ALARM->CERN LFC downGGUS:76770 WLCG MB Report WLCG Service Report

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