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CIS Proposal Process (NEW CLIENTS ONLY) See Attached Notes. Sales Meets Prospect: Research Customer. Sales/Briefer Identifies Customer Needs: ROA Industry. Sales/Briefer Drafts Estimate Order (EO) Tasks Scope. Sales Delivers Signed Proposal to Customer. Walt/George/
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CIS Proposal Process(NEW CLIENTS ONLY)See Attached Notes • Sales • Meets Prospect: • Research Customer • Sales/Briefer Identifies • Customer Needs: • ROA • Industry • Sales/Briefer Drafts • Estimate Order (EO) • Tasks • Scope Sales Delivers Signed Proposal to Customer • Walt/George/ • Greg Review EO • Modify/Approve • Identify Analyst Needs • Price Components • Sales/Briefer Drafts • Proposal • Scope • Pricing Walt and Greg Approve Or Modify Proposal • Briefer Issues • Activation Order • Walt • Greg • Meredith • George • Billing • Briefer • Manage Contract • Milestones • Work With Field • Tasking Orders • Conduct Briefs • Billing Client Returns Signed Proposal to Bus-Dev/Briefer w/ Down-Payment Briefer Forwards Copies to Greg and Walt
Notes to Proposal/Briefer Process • Colors indicate responsible parties as follows: • Green: Sales • Yellow: Briefer or CIS VP • Blue: Intel Team • Business Development Will Draft All Estimates and Proposals • Briefer must review/approve EO. • V.P. CIS, Analysts, and CFO Will Check Price and Review/Approve All Estimates. NO PRICES WILL BE GIVE TO CUSTOMER BEFORE THIS PROCESS IS COMPLETE. • Proposals will be issued in a standard Stratfor Proposal template and will be reviewed by editors and/or writers prior to release • V.P. CIS, Analysts, CEO, and CFO Will Review/Approve All Proposals. • No Activation order will be issued without a signed Proposal and receipt of down payment. • No work will commence without an official Activation Order
TASKING ORDER PROCESS(PRESENT CLIENTS ONLY) Briefer Calls Sales (See Proposal Process) Sales Makes Upsell • Client Requests • Work From Briefer • Identify Due Date • Identify Tasks • Does Briefer • Need Help • From Intel Group? • Briefer Reviews • Contract • Are Tasks/Time • Included in Contract • Scope? • (Contact Greg • If Necessary) NO YES • Briefer Forwards • Tasking Order to Walt • Who/What/When/Why • Copies to George • Add Task to CIS Update YES NO Note: If The Request Is Within The Scope of an Existing Contract, Then We Must Assume The Task Is Possible • Briefer Delivers • Product to Client • Issues Completion Order • Walt/Intel • Review TO • Identify Assets/Hours • Needed • Clarify Task W/ Briefer • Confirm Delivery Date Produce/Deliver Product (Written or Oral) To Briefer • Briefer Reviews • Product • Ensures It Meets T.O.