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Respectful Workplace Meeting Highlights September 2013. What is working well. Our operational successes Community involvement/service Ability to problem solve Action-oriented (we get things done) We have good people committed to doing a good job We are able to keep evolving
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What is working well • Our operational successes • Community involvement/service • Ability to problem solve • Action-oriented (we get things done) • We have good people committed to doing a good job • We are able to keep evolving • We offer a diversity of opportunities 2
Issues/root cause Major issue Sub-issue/evidence Root cause Employees not held/holding each other accountable Have not identified what is important Behaviours not aligned with core values Supervisors afraid to act (fear repercussion) Lack of sufficient focus on leadership/leadership training Not acting timely to address issues Honesty Integrity Professionalism Compassion Accountability Respect HR processes not aligned with core values Rules-based vs. principles based 3
The case for change Risks • Lose present & future employees • If we don’t take action someone else will • Employees will lose passion for what they do • Image continues to tarnish • Loss of autonomy • Could be replaced (loss of mandate) • Impact on operations Urgency • Revolution not an evolution • We can change with time or time will change us (change our destiny) • The world is changing and we are not keeping up • Employees losing pride • The “Red” is fading 4
The RCMP of tomorrow • We have a culture of excellence (in everything we do; we are part of a legacy) • We learn from our mistakes • We take care of each other (value the core) • We are a sought after organization to work for • We are leaders in policing • Everyone feels valued • We are accountable, innovative, inclusive • We are Brave – we bring issues forward/confront bad behaviour • We are an organization of leaders 5
The RCMP of tomorrow We Stand for: • Our core values • Treating people fairly • A safe and protective work environment • Humility • Timely recognition of good work and behaviours • Accepting and celebrating diversity We Stand against: • Exclusion • Selfishness • Inaction/complacency • Inappropriate behaviour (mistreatment of employees; sarcasm, ridicule “cheap shots”) • Fear (used as a tactic) • Intolerance of others 6
The next 90 days Participants • Everyone a Respectful Workplace (RWP) leader • 30 days of dialogue • Initial feedback submitted to respect@rcmp-grc.gc.ca by Friday, October 25th RWP committee/Angela • Take stock on what is happening • Build momentum (NIOC, SMT…) – define the story • Every course includes RWP principles Recommendations for Commissioner • Face-to-face RWP course (online insufficient) • Video message(s) from the Commissioner (senior mgt) • Manager forum – Oct. 10 (SEC sign off on guiding principles) - approved
Our way forward Next Steps • Define Respectful workplace (RWP) principles/standards of behavior and link to HR processes • Identify RWP success indicators • Define/develop leadership requirements and related program (every person a leader) • Define requirements for BEST employers/workplaces in Canada (external validation) 8