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QWL PROCESS

QUALITY of WORKING LIFE San Diego, California. QWL PROCESS. A JOINT EFFORT OF THE UNITED STATES POSTAL SERVICE (USPS) AND THE NATIONAL POSTAL MAIL HANDLERS’ UNION (NPMHU). PRESENTATION BY THE QWL COORDINATOR, MARC ALAIN AMIO. WHAT IS QWL?. The Quality of Working Life (QWL) Process :.

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QWL PROCESS

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  1. QUALITY of WORKING LIFE San Diego, California QWL PROCESS A JOINT EFFORT OF THE UNITED STATES POSTAL SERVICE (USPS) AND THE NATIONAL POSTAL MAIL HANDLERS’ UNION (NPMHU) PRESENTATION BY THE QWL COORDINATOR, MARC ALAIN AMIO

  2. WHAT IS QWL? • The Quality of Working Life (QWL) Process: • is a joint effort of the United States Postal Service (USPS) and the National Postal Mail Handlers’ Union (NPMHU) which provides an opportunity for members at all levels to participate actively and effectively in shaping the organization’s environment, work processes, and outcomes.

  3. QWL PROCESS THE QWL PROCESS IS A VALUE-BASED PROCESS • Aimed towards the twin goals • Enhanced Effectiveness of USPS • Improved QWL for Employees This process allows mail handlers and managers to work together.

  4. Participative Management • Participative approach refers to the optimum involvement of all employees in goal-setting, planning, problem-solving, and decision-making.

  5. LJSC The Local Joint Steering Committee (LJSC) is the oversight body responsible for assessing and reviewing the activities of the QWL. LJSC Structure

  6. 2012 QWL STRUCTURE

  7. STRUCTURAL FRAMEWORK

  8. QWL PROMULGATE PLANT GOALS PROMULGATE PLANT GOALS UNDERSTANDING RESPECT COMMUNICATION TRUST ORGANIZATIONAL EXCELLENCE

  9. QWL PROJECTS • Peer Recognition Program (Mail Handler of the Quarter) • Fruit Snacks Event • Blood Drive Event • Mule Operations Improvement Project Presentation • Scanner Optimization Plan Presentation • Benzi Hooks SOP Presentation • Mule Operators Dispatch Guide • Blade Disposal and Replacing Station • Mirror Domes • Foot Traffic Signs/Overhead Safety Signs • Zero Waste/Recycling Projects • EAP Training • Work Station SOPs • Holiday Toy Drive/Charity Projects • Retirement Certificates • & More!

  10. JOIN QWL! Visit WWW.QWLSANDIEGO.INFO

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