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Learn the best practices for running a successful business, including leadership, decision-making, relationship-building, and staying current with trends. Implement these practices to achieve growth and success.
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Mike Piczak November 2008 RUNNING YOUR OR YOUR BOSS’ BUSINESS:Best practices
The Office • Kitchen Nightmares • Movies: • The Departed • Glencarry Glenross • Tommy Boy • Read books: • The One Minute Manager series, Blanchard • It’s Your Ship, M. Abraschoff Places to View BEST Practices or the antithesis of
Be ethical, honest • Praise in public, punish in private (“Brownie, you’re doin’ a heck of a job…”) • Hire the best • Use common sense • Set goals (SMART, One Minute) • Be poised to change • What gets measured, gets done • What interests your boss, ought to fascinate the hell out of you Best practices 1
Always followup • Don’t play favourites • Have a to do list • Use an agenda to drive people to finish assignments • Have a sense of future, vision • Work harder than everyone else • Set the example • Build trust and respect • Show initiative, leadership • Don’t be afraid to make a decision Best practices 2
Dream big • Think outside the box • Take considered and calculated risks • Stop and think before making a decision • Maintain an even keel in the face of adversity • You are no better than anyone else; different but not better • Share the wealth Best practices 3
Dedicate time to building relationships • Dedicate some time to self renewal • Under promise, over deliver • Monitor best practices • Read • Network • Give more than you take • Remember what it was like to be young and less able Best practices 4
Always think about what is best for the customer in a given situation • Be aggressive, bold • Never cheat or lie • Periodically update your business plan • Always stay hungry • Avoid fat, dumb and lazy • Think of it as an AND world rather than an OR world • Stay current with trends Best practices 5
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The end Mike Piczak November 2008 RUNNING YOUR OR YOUR BOSS’ BUSINESS:Best practices