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Ready. Resourceful. Responsive!

Fleet Assist Team Norfolk brief for Customer Service Conference 8 June 2004. Ready. Resourceful. Responsive!. Services. Provide Technical assistance in all aspects of Ships Store operation Laundry Barber Shop technical assistance ROM II Technical Assistance Review Records & Returns

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Ready. Resourceful. Responsive!

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  1. Fleet Assist Team Norfolk brief for Customer Service Conference 8 June 2004 Ready. Resourceful. Responsive!

  2. Services • Provide Technical assistance in all aspects of Ships Store operation • Laundry Barber Shop technical assistance • ROM II Technical Assistance • Review Records & Returns • Security Procedures • Pre-Deployment Briefs • Training (TRNG clinics include ROM II/Customer service/Special DD1155/CCA/Unmatched Expenditures/Laundry) • Assist Visits(1 to 2 days depending on size of operation)

  3. FISC Fleet Assist Team Norfolk SHCM(SW/AW) Eduardo Marcial Eduardo_Marcial@nexnet.navy.mil Phone: (757) 443-2522/20. Phone(DSN): 646-2522/20. Fax: (757) 443-2540 Message PLAD: FISC/CODE 100 NORFOLK VA//E-Mail: Fleet_Assistance_Team- Norva@nexnet.navy.mil SHC (SW/AW) Steven Robinson ROM II Specialist (757) 443-2528 Steven_robinson@nexnet.navy.mil SH1 (SW) John Monroe ROM II Specialist (757) 443-2530 John_Monroe@nexnet.navy.mil SH1 (SW) Brad Hardy ROM II Specialist (757) 443-2521 Brad_Hardy@nexnet.navy.mil SH1(SW/AW) Summerlin ROM II Specialist (757) 443-2525 Johnie_Summerlin@nexnet.navy.mil Points of Contact

  4. SH1 (SW) Madonna Black ROM II Specialist(757) 443-2527 Madonna_Black@nexnet.navy.mil SH1 (SW/AW) Mingledolph GPC Buyer/Special DD1155 Vending Equipment purchases (757) 443-2076 Egal_Mingledolph@nexnet.navy.mil Mr. Eric Johnson Architecture Technician S/Store habitability/modernization (757) 443-2534 Eric_Johnson@nexnet.navy.mil SH1 (SW/AW) Stephen Boyd Ships Store Specialist (757) 443-2526 Stephen_Boyd@nexnet.navy.mil Points of Contact

  5. Mr. Dave Powell Laundry Branch Manager Phone: (757) 443-2524/2520. Phone(DSN): 646-2524/20. Dave_Powell@nexnet.navy.mil Mr. John Schmalz Laundry Specialist Mech/Electrical (757) 443-2533 John_Schmalz@nexnet.navy.mil MMC (SW) Darrell Teegarden Laundry Specialist/Mechanical Phone: (757) 443-2532 Darrell_Teegarden@nexnet.navy.mil EM1 (SW) Robert Crabtree Laundry Specialist/Electrical (757) 443-2531 Robert_Crabtree@nexnet.navy.mil Points of ContactLaundry

  6. Discussion Fleet Assist Team Norfolk

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